r/help • u/navigator2893 • 2h ago
Posting Can't watch a video on reddit
The video from 1989 Tiananmen square is not starting. Is that hardware/software problem? Or is Reddit just taking down some videos?
r/help • u/rhelpbot • 13d ago
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r/help • u/TheOpusCroakus • 6d ago
It's Thursday! Happy Thursday! I was recently reminded that it's Reese's Pumpkin time and it is criminal that I haven't had one yet this year! Gotta get that going as soon as I can. Gonna get this Recap going as soon as I can, too! Let's dive in to what happened in r/help and around Reddit last week!
NEWS AND ISSUES
There's a new Changelog out and you can read it here. Changes include:
A routine update unexpectedly impacted some peoples ability to use Reddit, as reflected in the Reddit Status page here. Our teams resolved the issue quickly, so shout out to all of those who worked on that!
In case you missed it, r/help now has a Help Navigator! We announced this last week here.
There's a bug that is affecting the ability to chat for some users in Canada. This should be getting fixed up this week (if it isn't already). Many thanks to u/jgoja for surfacing this and providing amazing details of the problem. Thank you!
There is an ongoing experiment which turns select text posts and some of their comment threads into an audio and video format. This is in an effort to strengthen the connection between communities and conversations. If you are in this experiment you may see a Read/Play toggle on the post detail page. A dedicated video page may also be available. This does not replace the original post or comments, nor does it automatically play. And it will respect all of your pre-existing audio settings.
There is another ongoing experiment where comments on a post may be sorted in live time. This is only in select communities. If enabled, when a post hits a certain number of comments within a specific period of time, the sort switches over to "Live" if the default sort is set to something other than "New". This provides a way to highlight the fast moving convos in real time.
There is still the experiment on the Home feed where some users will see a For You tab and a Following tab. You can select which view you want and that selection will be remembered. Users in this experiment have recently been shuffled around, so if you had it before and now you don't, that's what's going on there.
Some users will be in a different experiment where there is an X on recommended posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but you can go into the post to hide it. Feel free to share helpful feedback about this experiment as well.
And there's an experiment where you may see Related Posts at the bottom of a post.
There is also an experiment where the upvotes are on the left.
Rather than commenting that you'd like to be removed from an experiment, please provide constructive feedback about the feature. I can't remove you!
And I'm here to remind you, of the mess you left when you went away (from Reddit for support). Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your Reddit account. There is no "Reddit support on Discord". That is someone trying to scam you and steal your account and maybe more. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved much, much quicker by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit).
The most recent version of the app is 2026.40.0. If you're not using the most recent version of the app, it might not work properly.
CURRENT EXPERIMENTS
Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.
COMMON ACCOUNT ISSUES
Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.
BUGS ROUNDUP - COURTESY OF CORRECT SCALE!
More fixes than bugs this past week! Hooray!
BUG FIX [iOS/Android] Attempting to view comments on deleted posts showed a “Content unavailable” error. FIXED!
BUG FIX [Android] The app was hanging on the startup screen after upgrading to v39. The fix is out, so if you're still having trouble, please update to v39.1 or above!
BUG FIX [iPad] X button was missing when viewing certain posts in the iPad app. This fix has been rolled out.
BUG FIX [Android] The app was randomly closing/crashing while scrolling for some folks. This has been fixed in v 2026.40 of the app, so please update if you're still experiencing this.
BUG FIX [Android] Some users were getting a blank left sidebar for a bit. This is fixed!
[iOS] We’re looking into a report that the unmoderated queue isn’t loading when filtering multiple communities.
WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)
1,053 posts. That's down 218 posts from the 1,271 that we had last week.
5,000 comments. That's up almost 1,000 comments from the 4,075 we had last week.
804k views. That's up 35k-ish views from the 769k -ish views we had last week.
The drop in posts could be attributed to the new Help Navigator that recently launched, so that's great that it's helping.
HELP THAT HELPS HELP R/HELP - CREATING AN EFFECTIVE COMMENT IN R/HELP
I recently focused on how to make a good post if you needed help. This time, we're going to talk about how to make a good comment if you want to help!
When a person is asking for help, it's because they don't know something. Often, it's hard to describe something that you don't know! If a user is having an issue and you know how to help them, it really helps to give specific instructions. While "Change your settings" may technically be the solution, for the person who doesn't know, they're going to appreciate more step-by-step help.
For example, "Change your settings" could be more effective with more information. If you have to tell them to tap or click something, tell them how to get there or where it is. "Change your settings" is not very helpful if someone doesn't know where the settings are or how to get there! If there's more than one step, they will especially appreciate you politely guiding them on how to get there. We all were new at one time! Everyone has to learn at some point! And we all learn new things every day!
If the question that's being asked is vague, it's totally fine to ask for some more info if you'd like to help them! Things like asking for the platform that they're using, reproduction steps or a screenshot/video of the issue could be just what you need to understand their issue and be able to help them get it sorted out! Be the hero someone needs! =)
HELPINGEST HELPERS HELPING HELP R/HELP
u/westcoastcdn19 - Thank you for all your help, especially with those weird security key things!
u/thepottsy - It's like you never left! Thanks for helping out!
u/PurplePassiflor1234 - Speaking of it being like you never left, look at you go! Thanks for the help around here! =)
u/formerqwest - Good morning! Always appreciate you assisting with the nsfw accounts and other weirdness here and there. Thank you!
u/SnooDonuts6494 - Greetings! Appreciate you helping out around here!
u/Terminator7786 - Hey, there! Thanks for your help!
u/reddit33450 - You've gotten really good at this. I see you a lot! Thank you so much!
u/ChzGoddess - Heyyyy! Amazing, cheesy goodness help as always! Thank you!
u/maiyannah - You're back! Always a pleasure! Thank you so much!
u/ChimpyChompies - Continually steering the ship smoothly through choppy waters! Thank you!
u/Stranger1982 - Hi! You're not so much a stranger now! Thank you for helping!
u/Josefu_Velen - Welcome back! You're great at this and you've earned the Level Two Helper trophy! It looks great on your profile! Thank you!
u/xwOBA_Fett - Oh, hiiii! Feels like it's been a minute! Good to see you! Thanks for the help!
u/nicoleauroux -Oh, hiiii to you, too! Good to see you around these parts! Thanks so much!
Have you ever seen what goes on over at r/newtoreddit and r/reddithelp!? They're so great! Many thanks to those helpers and mods that keep the help flowing!
And that's another week in r/help! Thank you to everyone who stopped by and helped out! Thank you also to everyone who left constructive feedback! Appreciate you all! See you again next week! Same day! Same time!
r/help • u/navigator2893 • 2h ago
The video from 1989 Tiananmen square is not starting. Is that hardware/software problem? Or is Reddit just taking down some videos?
r/help • u/Platitude_Platypus • 6h ago
There is a person who is logging in to several different accounts to upvote their own ideas and comment as if they're a different person who agrees and downvoting people who disagree from these multiple accounts. There are 4 accounts by them that we know of so far. This is not a large community and this clearly vote manipulation and would also fall under "disrupting communities." I can't figure out how to report them properly on the regular form, as there isn't a direct link under Report User or Content. What is the best way to go about this? Another user identified the patterns with same speech and took screenshots, and this person/bot farm is disrupting several communities by doing this.
r/help • u/chickachickaboomzoom • 3h ago
Reddit, you took away the following tab for a/b testing and replaced it with the algo feed. I liked the following tab. This sucks. Terrible user experience!!!!
r/help • u/WinterMage42 • 8h ago
I am seriously tired of Reddit subjecting me to A/B tests and then taking away the features I actually like. I’d much rather prefer to just never be subjected to them. It’s incredibly annoying to get used to something and have it change back just a few days after I’ve finally gotten used to it.
r/help • u/[deleted] • 27m ago
any money would go towards my kids winter clothes and diapers :(( does this reddit stuff work?
r/help • u/Lunavixen15 • 57m ago
I'm having issues, when I'm at home on the Wifi on Reddit, I keep getting slapped with age verification requests despite the age of my account and birthday being listed in my settings and yet when I'm on mobile data it doesn't ask. How can I fix this so I don't keep getting asked?
To add, I don't trust the verification service as it asks for sensitive documents I am unwilling to hand over to third parties and has been hacked/breached in the last year
r/help • u/OneShotInjury101 • 12h ago
I don’t know what’s going on. This is my main account. My other account work on this device but this one.
r/help • u/awkward_triforce • 13h ago
I'm noticing on my main page I'm now getting posts from communities I follow that are days old at the top of my feed but this was not the case before. It's extremely annoying to see posts at the top of my feed only to realize it was from 5 days ago and I can't find the setting to fix whatever it is they decided to do with the algorithm.
Is there a way to set it back so my main page is not organized but chaos and randomness vs recent posts from my followed communities?
r/help • u/Ricky_mgta • 4h ago
r/help • u/slutty_buddha • 5h ago
It seems like not all users or posts have this, but I'm referencing when you reach the end of comments on a post and it just keeps scrolling and shows posts from your home feed.
It breaks immersion so much, I usually end up closing the app so fast.
r/help • u/Throwaway_-_-_---- • 6h ago
On my main account I was notified it was suspected of automated behavior, now I can't vote or comment. I'm a regular user with the FocusRed app since it's light weight on my device which is older, but same happens on the website since the flag just a few hours ago.
I tried to verify I'm human with my Google account but get an error. I also tried to setup a passkey from account settings, same error, my device doesn't support passkeys.
What can I do?
(P. S. I believe I'm being targeted by followers of a certain public personality.)
r/help • u/Federal-Mammoth726 • 6h ago
I keep getting reprimanded on my posts and comments for breaking rules regarding age of account, lack of karma, etc.
How do I build those things up if I'm not allowed to do anything?
r/help • u/regressedanddepresed • 10h ago
im 18 and still cant access mature content
r/help • u/Kero_bui • 7h ago
Hi, for some reason i was signed out of my account and when i logged in with my email address it brought up a totally different account. I logged in with my old email and now im back in and i double checked the email used and its the email i used the first time. Am k doing something wrong? I recently changed the email (yesterday) does it take a moment to register?
r/help • u/WideNinja600 • 7h ago
Hi, I was a fan of the For You tab when browsing reddit on my PC and then it was gone this morning. Is there a way to get it back?
r/help • u/Individual-Mind-2620 • 8h ago
For example, i blocked someone's reply on my comment, and yet im still getting notification from that comment thread, despite i cant comment anything aince i already blocked one of the comments in the thread.
r/help • u/lunarwolf2008 • 16h ago
r/help • u/ClownTheWorld • 18h ago
Enable HLS to view with audio, or disable this notification
Why, when you turn off “Show recommendations in Home Feed” (“Allow us to introduce recommended posts in your home feed”) in the settings, do only some of the subreddits you follow show up in your home feed, while others don’t?
r/help • u/MrXuiryus • 9h ago
Desktop, firefox browser.
The tabs that allowed me to switch between comments/posts/etc seems to have disappeared? What's going on?
r/help • u/IllustriousQuiet6360 • 10h ago
r/help • u/csimonson • 10h ago
So someone posted in a political sub I have been to, using my account, and reposted that to another political subreddit. I only found out because someone posted a comment on one of the posts and I got a notification.
I have already changed my password and I ALREADY had 2FA on. I also went to https://www.reddit.com/account-activity and cleared all other sessions.
Anyone have any other idea what to do? I also have both my email accounts that I use setup with 2FA and neither seem to have been breached.
Anything else I can do or any way I can find out who or what organization got into my account?
r/help • u/Ok-Charity2444 • 10h ago
I’m using Reddit in Safari on a Mac. I’m new to sharing my own work here and have been trying to post about my startup launch.
I want to understand how Reddit treats self-promotion. If a community allows launch posts, are there separate sitewide guidelines I should follow for my account, posting frequency or links?
Where can I find the official guidance so I can participate properly?