We caught a customer on camera trying to shop lift yesterday. He put the item in his pocket and his companion signaled to him there is a camera and he put the item back. They did end up taking three items, but were waiting for a moment to shoplift. Should I ban them from the store or have a conversation with them and let them continue shopping with us?

Edit for more context: I'm a small business owner.

So, I'll start this off by saying I'm a somewhat new hire at a grocery store (Been here for 3 weeks). I've never worked retail positions. But, I've worked in the food industry for years so I understand customer service and all that stuff. Even still talk to a lot of people in that industry I now consider friends. I work in the bakery department of my store. I've always wanted to work retail since I've dealt with too many customers/managers from hell in the fast food industry.

Coming from an area of fast food, this place is slow. Maybe a bit too slow since I tend to complete my tasks hours before I'm supposed to leave. But, there's definitely something here I'm not getting in terms of socialization? Never had a problem with a customer. But, the break room always goes quiet when I walk in.

Being only 19 might not be the best front. But, I always like to say I've had 20 years of experience based on the tasks of my old jobs. This new grocery store experience has been amazing. Well, the job itself atleast. I have been in many arguments that I've had to de-escalate with middle aged or older coworkers. Writing this after getting yelled at by the lead of the deli (the bakeries nextdoor neighbor) for some playful banter I guess I misinterpreted? Shook me to my core since I thought I was getting along with the guy.

I don't know. I'm trying my hardest to not seem like an alien to these people (since they look at me like I am one). Any advice on how a new hire like me could try to genuinely make some friendly connections here instead of worrying everyday I'm gonna get written up just from asking how someones day is?

I’m able to do most tasks at Dollar General, but it’s a much smaller store.

Hi everyone, I’m writing to seek advice for my first job interview. I’m feeling a bit nervous and would appreciate any tips or suggestions you may have.