T-Mix is happening. Regardless of your feelings, get ready everyone - we're in for a wild holiday season (typically the best employee earning quarter of the year).

Time for my upgrade, been looking at this and other phones but the whole downpayment but we still give you credit for it is confusing. Can someone explain it like I'm 5 please? Also do you all think there will be better offers near black friday? Thanks

So i called and spoke to a representative and she scraped all the documents in the system and she found an offer that is going to be released tomorrow for the duo and here’s the offer.
I asked for the offer codes id but they didn’t have it since is only documents in the system for now…… i will keep you updated with codes when i get them

Offer 1

$1,200 off with elegible trade (no new lines required)
Offer ID:R902 (any condition trade in)

UPDATED ℹ️ ; the trade ins are from iphone 13 and up to get the $1200
You can still get $600 trade offer with any iphone ever made even( iphone 3g and up )

Offer 2

$1000 off with no trade and no new lines require
(on business plan). (Code not yet released)

Offer 3
$930 off with adding a new line activation (no trade in)
ID: R908

Well well well , seems a pretty bad deal tho

Hi guys.
Current plan: Go 5G plus + newer inside code from 2023, with 3paid+4free lines.

I'd like to add a line (BOGO) to transfer my line from 1-8 to 9-12 lines.

1. I know Apple is running iphone duo, in which add new line = 800 off for me. Can i combine this with BOGO (I need to get 2 lines).
2. Is Costco still the best place to do this BOGO? (to waive 35 and get 150 GC)
3. If i wanna combine BOGO + no-trade-in with new line 800 deal, do i have to do this at Costco in-store rather than pre-order online?
4. When I do BOGO, will it move me to the 9-12 lines? I've heard some rumors of Tmobile blocking this before, and with Tmobile changing plans and rules at a rate of once a month (or at least it feels like it), I wanted to get the most up to date information.
5. Is the 9-12 line still accurate? Per the calculator from one of the legends here, i should be moving from 148 to 144. Just wanted to make sure for the same reason (Tmoblie just changing things so frequently these days).

My guess is that go5G Plus will become Magenta like now, with the new launch of this T-Mix thing, so I would like to add BOGO asap when it is actaully available.

Thank you !

I’m coming from AT&T and planning to switch to T-Mobile tomorrow morning. Once preorders go live, will the Duo be available as a device option right away when signing up as a new customer?
I’m hoping to trade in my current iPhone toward the Duo and use T-Mobile’s offer to help pay off the remaining balance on my AT&T phone.
Basically, I want to know if I can open my account and place my Duo preorder immediately when preorders launch, or if there could be a delay before it becomes available to new customers.

I planned to go to Costco in person tomorrow to have a rep help with this but curious if I can avoid that all together

what do i do to preorder the duo? i dont think i can see it on my t-life app. is there a way to add it to my cart with my trade of the iphone 16 pro max?

Any with experience upgrading phones with Apple directly with this plan?

Does the "Experience More" discount also apply to "Experience More with Appreciation Saving" as shown on the apple site?

I am so confused. I don't have this plan yet but am eligible for it, so I am trying to decide if it is worth $16 more per month to change plan.

I’m doing the T-Mobile free trial and it says unthrottled data and speed tests are fine but it looks like from speed tests on FAST it is throttled.

It does say you can change your settings to allow 4K streaming in the app or website but I don’t see anything. Is there something I’m missing?

Hi, does anyone have a referral code on their account that they could share? Not looking for the 20% sales discount, just the new 10%. I’m going into essentials 2.0 so the sales associates 20% didn’t work.

This happens often. I will hear about certain Tuesday benefits elsewhere, but when I’m on the app, they don’t show. Is there somewhere I’m not looking?

Im paying $240 for four lines taxes included on biz plan that I was switched to without my knowledge from an older grandfather plan I had forever and loved. Im trying to save some money and also get access to phone promos that I don’t get now. I called in and spoke to one agent who said they couldn’t find / offer the go5g biz plus plan as it’s not offered anymore. I have seen people post on here they have had luck getting this plan still and seems like it’s the best plan right now for me.

I called in again and had a new person that was able to find it and offer it to me for $220 all in for four lines. He offered it with little hesitation - I then asked for a retention discount as it’s still too expensive and doesn’t save me much money compared to leaving for a different company but he wasn’t able to offer anything else and said he would transfer me to port out if I’d like.

I’m now waiting to chat with TFORCE and see what they are capable of doing as I’ve heard they have more flexibility. Is it better to have one agent switch me to that plan and then after I’m switched reach out again to a different again and ask for retention offer instead of trying to do it all at once? I’m not trying to be greedy just trying to get the best deal possible as I feel like many I was switched off my grandfather plan and my rates just keep going up. Prior to this I’ve never had an issue with my bill amount and have never asked for a thing from T-Mobile. Just trying like everyone to keep my bill price down and get the most for my money.

So I see everyone says to the preorder online tomorrow at launch. But I’m due for an upgrade and will trade in my phone. Is it still possible to do it online or will I have to go in store?

So I’ve been with TMOBILE since they took over sprint. They made me go to experience signature. But now I’m trying to upgrade my phone. I was talking to a representative and she said for me to save with 2 phones I should switched to experience beyond? But I think I’ll be paying more.

I am trading in my iPhone 17pro max in and the credit they give was $470. But it’s one time credit which I don’t get? Would it lower how much I’ll pay a month for leasing the phone.

I don’t have to pay a Down payment.

Having an issue where it ask me to login with the pin, says it is incorrect. I changed it a few days ago and it still say there is an issue.

Or will it be delivery only to the address I input?

Thanks!

Any suggestion for clearing this message when trying to change my plan in T-Life? Care said there is no pending plan change but when I click “Change Plan” in T-Life it gives the error.

So there have been a lot of people saying the promo will likely be greater than 1k when they update the promos tomorrow. Not sure why they need to wait until the day preorders start but whatever, let’s say they actually have a trade in offer in $1200 or higher tomorrow. Has this happened prior? And if so how did that impact anyone who did the Get Ready option through Apple?

We know stock will be tight and doing that step allows us to get our orders in right away when pre-orders open, but then are we locked in to the promo available when we “got ready” or will it update to the better promo if available?

I would love a higher promo but would be really annoyed if to get it I have to jump through hoops to apply a new promo to an existing order.

I have been using the upgrades on my phone plan to get a new phone each year. Every time, when I choose my trade in, it lets me put whatever phone I want and input it's IMEI. I was getting prepared for the Duo pre order and was testing everything out by doing a test order for the iPhone 18. When I go to upgrade, it no longer lets me put a different device like before, and only lets me select the current device on my plan, which is a iPhone 17 Pro Max that I did not want to trade in. I messaged T-Force support and they said they could manually put in the IMEI for a different device afterwards, but I did not want to risk my order being cancelled by doing this, or worse oweing the full amount for the device. Can anyone see something I'm missing for why it will not let me put another device when T-Force says I should be able to?

After getting tired of having to delete countless voicemails from spam callers, I installed Visual Voicemail so I could delete all at once. That worked for weeks, but now no longer will work that way.

For example, there were six voicemails I wanted to delete today. I clicked the three buttons on the top right, chose delete, chose all, hit the delete trash can on the bottom, and got a message "Refresh Failed". This has been going on all week.

Thus, I have to delete one at a time. Does anyone know why that is happening and if that can be fixed?

How the hell do yall survive every day life????

Like the phone literally WALKS you through it… step by step…

It’s literally ONE SENTENCE per page. Customers always be like “You are so smart for knowing how to do this, did it take training?”… NO I’M JUST READING THE SIMPLE INSTRUCTIONS 😂.

We have 4-5 year olds that CANT read that are more tech literate than grown ass adults. Get it together.

Any idea why I get this? I added a mini blizzard and a drink over $1

We're a family of 5 currently on AT&T (not through Costco), paying about $75 per line. Each of us has an iPhone 17 Pro or Pro Max. If we leave AT&T, we'd each owe roughly $765 to pay off our phones.
If we switch to T-Mobile through Costco on the Experience Beyond plan, would T-Mobile give us both:
Up to $800 per line to cover our AT&T device balances (Keep & Switch), and
$1,000 with trade-in or $1,200 without trade-in toward new phones, using our current 17 Pros?
Any help is greatly appreciated.