Hello all, my brother's L4D2 absolutely refuses to work on his computer, it always crashes after the intro video while the game is on the yellow loading screen with all the characters silhouettes lined up.

We have tried. EVERYTHING: Uninstalled and reinstalled, deleted all mods, wiped ALL L4D2 files from his pc and FACTORY RESET HIS PC all in different instances.

At one point I swapped our Steam accounts and signed into his on my pc and it won't even work on MY computer?? But when I put my account on his computer it ran fine. I thought maybe it was a steam family issue since only 2/3 of us have a L4D2 copy so I bought another copy for the 3rd person but nope! Nothing. Im at my wits end, this has been an issue for like 3-4 months and he now plays L4D2 on my pc on my account when he gets the itch for it.

Please help, its his favorite game and its been a real pain in the ass.

Also i posted his to the steam sub but it got deleted sorry I dont use reddit unless I have an issue

I was facing an issue in which when i click on steam it just show a updating files for a second and then nothing happens, Here is the solution i found:

I know i am late but if someone still facing the same here is the solution:

- Open task manager and end task all the steam files running there(steam, steam webhelper, etc.)
- Open file manager, Disk C/programfilesx86/steam folder
- Delete everything except steam apps & steam.exe
- Run steam again let it download files and you are good to go.
- Thanks me later.

I'm trying to buy Cyberpunk because it's on sale at the moment but I'm having issues viewing the game let alone buying it. As an Australian consumer I need to have a credit card linked to my account and have my preferences updated. I have done both, yet steam still will not let me view the content. I've tried restarting steam and adding my card again.

I've gone down the rabbit hole of trying to find a relevant article on steam's official support section but I haven't found a way to contact anyone through it.

UPDATE: RESOLVED

The issue was that I was using a visa debit card not a visa credit card, family member had a credit card I was able to use to bypass the restrictions.

Library shows perfectly fine to my knowledge but it's only the library that is shown. My wifi is working just fine and I checked a site called steamstat.us and it looked fine there too. I turned off the GPU accelerated thing and restarted and that didn't work. I updated steam and restarted and that didn't work either. I uninstalled and reinstalled steam which solved the issue but it wouldn't connect to my second internal drive. So when I got that issue fixed, it went back to the problem I currently have now and I still can't fix it. I should note that I use a Linux computer in case that has any bearing and that a game I tried would open and could interact with the menu but it would crash after like 15 seconds

Hey guys, I put a refund request for Planet Zoo 2 because i decided to reuse those funds to buy other games, it's been more than 24 hours and the refund hasn't been accepted, I have 0 hours because it was a pre order, and haven't even installed the game, should i be more patient? usually when i ask for a refund, they accept it a few minutes, maybe a couple hours later, but it's never been more than 4 hours

(I've also already updated my mature content preferences)

I'm starting to go insane. I have scanned my computer with multiple different anti viruses and put steam on whitelist every single time i have to reinstall it. However it keeps uninstalling itself and its games....... Can someone help me? it really really sucks and i'm tired of having to reinstall everything

Concerned due to the fact many have got this but not everyone and a bunch of people are claiming it's suspicious.

I did install since it seemed like a rare but occurring error.

Not something I've ever gotten.

Then I noticed it's been happening to a bunch of people recently.

Of course as I said plenty are saying it's suspicious or looks like malware so I need to know exactly what this is and why it appeared today.

I can't afford to screw around with potential Malware.

ive tried so many things, but this shows up on a blank screen every time i click on any "what's new" update, and it also shows up on certain store page.

Ive reinstalled steam and did a bunch of windows cmd bs, changed my timezones, re synced

bruh

why does this error even prevent me from looking at updates

Whenever I try to read patch notes or whatever for a certain game this pops up how to fix? Thanks

Ive just run into this issue yesterday. Steam updates (downloads/patches) extremely slowly for some reason. Yesterday, i assumed it was a windows update running at the same time because after restarting the download and patch speed went back up. Today, after the Service Error ive seen a lot of people had, its back to this ^

Any idea what might cause it or any similar problems around lately?

Hey guys, my account was locked by steam, they thought my account was compromised. It's been over 24 hours since my support ticket was filed, do they usually take this long?

Hi guys can you help me get a refund from steam even though I’ve played it for over 2 hours and 2 weeks. I hate the game so much it’s so buggy and queaue times are too large

i had received 200$ as a gift so i can add to my steam wallet on october 6th, i was able to add the money without paypal asking to add a card. than i got 100$ from doing my job and wanted to add that money to steam, i picked "my paypal" then suddenly i have to add in the card.

i had my family help me getting an account and i was able to instantly add it without needing a card and before you say it, i live in canada! as in CAD unless CND is the incorrect currency???

I had this issue pop up today out of nowhere. As I said in the tittle, steam just shuts itself off when I try to boot it up. I've tried to run it as an administrator, with a fresh install, and I can't seem to get it to work

When I reinstalled it, it closed itself immediately aftee the "updating steam..." window had finished despite having marked that I wanted to run steam as soon as it was installed.

When running it a second time, I got the option to log in, after which it asked me about the valve hardware survey, and closed itself as soon as I rejected it. And now it's back to closing during the "updating steam" window

Edit: Forgot to mention this, but I do not see any instances of steam running in task manager, and I am on windows 11

So I started my PC today and was greeted with this. Is this something legit or is it malware or something?

Can anyone tell me if this is an actual real Steam/Valve message or not?

Hello peeps.

My issue:
I used to play with a Xbox One controller (the old one with micro usb) using Bluetooth to play a game called Blazeblue Entrphy effect. Worked flawlessly. I recently got a Playstation dualsense edge controller from my girlfriends brother that didn't use it anymore, so i wanted to use it. I connected it to my PC using bluetooth, updated its software (go figure) and booted up steam with the game.

When i started playing, i noticed it still uses the Xbox glyphs, which isn't the end of the world but it messes me up since i have new face buttons now and i want to start remembering those. In the settings of the game (as per picture) it shows that a Xbox 360 controller is currently selected.

After some google-fu i learned that a lot of games have no native playstation controller support and steam has Xinput enabled trough a translation layer. So all playstation inputs get converted into the xbox ones basically. This game however does have native support (see picture), so after trying stuff like disabling steam input, using default game settings, etc. It would either straight up not take any button inputs or still recognize it as a Xbox controller.

If anyone could shed some light onto this I would greatly appreciate it as im at my whits end.

Recorded mobile for convenience but this is also happening on desktop

I never seen this why now? I am not asking how to remove the popup but i want to know what it will install?

Hello,

I’d like to know if any of you have recently submitted a Steam store page for review and are also experiencing unusually long delays.

I was initially told that the review process would take 3 to 5 business days, possibly up to 7 if additional review was needed. However, I’ve now been waiting for 18 days in total (14 business days), and I still haven’t received any further response from Steam Support.

For context:

I submitted my Steam store page for review on September 27. I received a response on October 6 asking for a very minor change, which I fixed less than an hour after the review failed. I was then told that a new review would take around 2 days.

It’s now October 14, and I still haven’t heard anything.

Is there anything I can do at this point? I planned everything around the release of my Steam page: press outreach, marketing, participation in Scream Fest on October 26, and having at least two weeks between the announcement and the release of my demo.

At this point, I feel completely screwed by the delay.

Would it make sense to submit a new support ticket, or could that risk delaying the process even further?

Thanks in advance if anyone has any advice or has been through something similar!

My account purchased an ingame currency which i didn't do nor i haven't even played the game yet.

I've tried contacting the game's support and replied: "Sorry that we don't support players to refund for successful bills. Meanwhile, please avoid sharing or trading your game account and login details to ensure your account's security.
Thank you for your understanding." lol

Also checked the game's community and there are others who got the same issue too.

anyone here got the same problem? i want my refund but how?

Edit: Addt'l info:

what i remembered was i did opened a steam game store page from a post on "X/Twitter" and it was on russian, i can't understand the reviews so i opened it on my desktop app and didn't feel anything weird. few hours ago i saw my account balance that it was deducted so i checked my history, email and saw a receipt that was on "russian" language so i think it was from the X post link.

I can't play the new remaster of the game because my PC don't meet new requirements, but CD PROJECKT said that selecting next-gen people will be able to play the version of the game that everyone played until 29 September.

But after selecting next-gen the download still shows up and I can't play the game.

I found a "solution" but created another problem, if I disconnect form internet and put offline mode on steam I'm able to play the game, but steam will bug and my PC no longer turns off and I'm forced to disconnect from electricity or turn off power supply..

I don't know where to ask assistance because every link on steam says that I have to contact CD Projeckt because steam "can't do nothing whit a game that is not made by them" but this issue is related whit their client.

Anyone can help?

why are so many people getting this pop up on steam. i literally got the same thing