r/steamsupport • u/Pavoazul • 18h ago

Resolved Steam closes itself automatically during the "updating steam" window. Reinstalling did not work

I had this issue pop up today out of nowhere. As I said in the tittle, steam just shuts itself off when I try to boot it up. I've tried to run it as an administrator, with a fresh install, and I can't seem to get it to work

When I reinstalled it, it closed itself immediately aftee the "updating steam..." window had finished despite having marked that I wanted to run steam as soon as it was installed.

When running it a second time, I got the option to log in, after which it asked me about the valve hardware survey, and closed itself as soon as I rejected it. And now it's back to closing during the "updating steam" window

Edit: Forgot to mention this, but I do not see any instances of steam running in task manager, and I am on windows 11

2 Upvotes

67% Upvoted

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u/AcumenBitter 18h ago

Hmm thats strange, could you navigate to your steam install folder and delete everything besides the Steam.exe. If you have games installed and dont want to download em again also keep the "steamapps" folder. Then just double click the steam.exe.

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u/Pavoazul 17h ago edited 17h ago

I tried that too and unfortunately it didn't change anything

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u/AcumenBitter 17h ago

Aww man that sucks. Im kinda out of ideas, maybe uninstalling and deleting the registry entries that are left over and also left overs in the AppData folder will do the trick. Worth a shot since its fucked atm anyway.

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u/Pavoazul 17h ago

That did the trick! Thank you so much for taking the time to help out!

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u/AcumenBitter 16h ago

Oh nice! also no problem i have to admit i did not have much hope. Anyway time to play games i guess :)

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u/456chris 17h ago

I had the same problem this morning as OP. Your suggestion to delete everything except steamapps and steam.exe worked. Thank you!

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u/AcumenBitter 17h ago

Thats great to hear. glad i could help!

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u/NARUTOxKURAMA15 23m ago

i reinstalled steam and it worked fine. but next day again this issue keeps coming back. I can't be reinstalling everytime