My account purchased an ingame currency which i didn't do nor i haven't even played the game yet.

I've tried contacting the game's support and replied: "Sorry that we don't support players to refund for successful bills. Meanwhile, please avoid sharing or trading your game account and login details to ensure your account's security.
Thank you for your understanding." lol

Also checked the game's community and there are others who got the same issue too.

anyone here got the same problem? i want my refund but how?

Edit: Addt'l info:

what i remembered was i did opened a steam game store page from a post on "X/Twitter" and it was on russian, i can't understand the reviews so i opened it on my desktop app and didn't feel anything weird. few hours ago i saw my account balance that it was deducted so i checked my history, email and saw a receipt that was on "russian" language so i think it was from the X post link.

I can't play the new remaster of the game because my PC don't meet new requirements, but CD PROJECKT said that selecting next-gen people will be able to play the version of the game that everyone played until 29 September.

But after selecting next-gen the download still shows up and I can't play the game.

I found a "solution" but created another problem, if I disconnect form internet and put offline mode on steam I'm able to play the game, but steam will bug and my PC no longer turns off and I'm forced to disconnect from electricity or turn off power supply..

I don't know where to ask assistance because every link on steam says that I have to contact CD Projeckt because steam "can't do nothing whit a game that is not made by them" but this issue is related whit their client.

Anyone can help?

I never seen this why now? I am not asking how to remove the popup but i want to know what it will install?

i had received 200$ as a gift so i can add to my steam wallet on october 6th, i was able to add the money without paypal asking to add a card. than i got 100$ from doing my job and wanted to add that money to steam, i picked "my paypal" then suddenly i have to add in the card.

i had my family help me getting an account and i was able to instantly add it without needing a card and before you say it, i live in canada! as in CAD unless CND is the incorrect currency???

Concerned due to the fact many have got this but not everyone and a bunch of people are claiming it's suspicious.

I did install since it seemed like a rare but occurring error.

Not something I've ever gotten.

Then I noticed it's been happening to a bunch of people recently.

Of course as I said plenty are saying it's suspicious or looks like malware so I need to know exactly what this is and why it appeared today.

I can't afford to screw around with potential Malware.

ive tried so many things, but this shows up on a blank screen every time i click on any "what's new" update, and it also shows up on certain store page.

Ive reinstalled steam and did a bunch of windows cmd bs, changed my timezones, re synced

bruh

why does this error even prevent me from looking at updates

(I've also already updated my mature content preferences)

Hello,

I’d like to know if any of you have recently submitted a Steam store page for review and are also experiencing unusually long delays.

I was initially told that the review process would take 3 to 5 business days, possibly up to 7 if additional review was needed. However, I’ve now been waiting for 18 days in total (14 business days), and I still haven’t received any further response from Steam Support.

For context:

I submitted my Steam store page for review on September 27. I received a response on October 6 asking for a very minor change, which I fixed less than an hour after the review failed. I was then told that a new review would take around 2 days.

It’s now October 14, and I still haven’t heard anything.

Is there anything I can do at this point? I planned everything around the release of my Steam page: press outreach, marketing, participation in Scream Fest on October 26, and having at least two weeks between the announcement and the release of my demo.

At this point, I feel completely screwed by the delay.

Would it make sense to submit a new support ticket, or could that risk delaying the process even further?

Thanks in advance if anyone has any advice or has been through something similar!

I verified my email 3 times and it still says "waiting for you to verify". When i click on the verification link now it says "this email has already been verified. Please return to account creation to complete the process"

Recorded mobile for convenience but this is also happening on desktop

Hello peeps.

My issue:
I used to play with a Xbox One controller (the old one with micro usb) using Bluetooth to play a game called Blazeblue Entrphy effect. Worked flawlessly. I recently got a Playstation dualsense edge controller from my girlfriends brother that didn't use it anymore, so i wanted to use it. I connected it to my PC using bluetooth, updated its software (go figure) and booted up steam with the game.

When i started playing, i noticed it still uses the Xbox glyphs, which isn't the end of the world but it messes me up since i have new face buttons now and i want to start remembering those. In the settings of the game (as per picture) it shows that a Xbox 360 controller is currently selected.

After some google-fu i learned that a lot of games have no native playstation controller support and steam has Xinput enabled trough a translation layer. So all playstation inputs get converted into the xbox ones basically. This game however does have native support (see picture), so after trying stuff like disabling steam input, using default game settings, etc. It would either straight up not take any button inputs or still recognize it as a Xbox controller.

If anyone could shed some light onto this I would greatly appreciate it as im at my whits end.

Recently started my PC and out of nowhere this popped?
what is this all about? Any idea if we need to go with installation or would it cause any impact?

I don't want my PC to run some background AI stuff to slow it down further

Hello. I have an old Steam account that I no longer want; is it possible to delete it? If so, how do I go about it—is the process difficult?

Hey guys, I put a refund request for Planet Zoo 2 because i decided to reuse those funds to buy other games, it's been more than 24 hours and the refund hasn't been accepted, I have 0 hours because it was a pre order, and haven't even installed the game, should i be more patient? usually when i ask for a refund, they accept it a few minutes, maybe a couple hours later, but it's never been more than 4 hours

I'm starting to go insane. I have scanned my computer with multiple different anti viruses and put steam on whitelist every single time i have to reinstall it. However it keeps uninstalling itself and its games....... Can someone help me? it really really sucks and i'm tired of having to reinstall everything

why are so many people getting this pop up on steam. i literally got the same thing

Unsure what has happened I submitted a support request over 24 hours ago

I bought the game at release and bought a 2nd copy and gifted it to my friend so we could play together. They had some graphic card issues during gameplay so we stopped for a few months and I played other games. Yesterday we decided to try again and my game was completely gone. We share a library and I opened his copy and it said I played the game for the first time, and my playtime reset. I cant even find it in my transaction history but I played the game with him before for a few hours. And no I didnt mistake and purchase it on an alt account, after going back and forth with steam this is their only explanation. Im not completely blaming them its a weird occurrence but im definitely frustrated cuz it looks like im going to have repurchase it again

if been retying for more than 8 times now

I had this issue pop up today out of nowhere. As I said in the tittle, steam just shuts itself off when I try to boot it up. I've tried to run it as an administrator, with a fresh install, and I can't seem to get it to work

When I reinstalled it, it closed itself immediately aftee the "updating steam..." window had finished despite having marked that I wanted to run steam as soon as it was installed.

When running it a second time, I got the option to log in, after which it asked me about the valve hardware survey, and closed itself as soon as I rejected it. And now it's back to closing during the "updating steam" window

Edit: Forgot to mention this, but I do not see any instances of steam running in task manager, and I am on windows 11

Hey guys, my account was locked by steam, they thought my account was compromised. It's been over 24 hours since my support ticket was filed, do they usually take this long?

Hi guys can you help me get a refund from steam even though I’ve played it for over 2 hours and 2 weeks. I hate the game so much it’s so buggy and queaue times are too large