OK, so I am quite over this Xbox. I have a Xbox one and it’s somehow has an issue with randomly signing me out. It happened once and I had to make a whole new account because I could not sign in, but this time I was signed out randomly, and when I tried to sign in again, it was taking me into the steps of making a new account. I reset my console and turned it off for a couple days to see if that might fix the issue, but when I went back to try and sign in again. It would still take me through making a new account.
I know for a fact that the email I was using was linked to that profile because I specifically made an outlook for that profile after the first incident with my other profile. The only game I really play the Sims so I assumed that I could just make a new account so I removed the old profile from my game mostly to see if I could sign back in, but I eventually gave up and made a new account hoping that everything that I bought for the Sims was still there. Turns out the maker packs don’t transfer like the expansion packs so essentially I wasted money on add-ons that aren’t even able to be transferred so now I have nothing.
Somehow, I used the same email and password for the new profile as the one I used for the old one which I don’t think should be possible because it wasn’t deleted. I looked up my game tag and it’s still a person you could friend so it’s still out there so unless I somehow used a whole different password and email for that, it just doesn’t seem right to me. I’m trying my hardest to try and get back into this profile, but I low-key think I’m cooked. This is also my first time posting anything in any group so if I’m rambling, please don’t judge. I’d like as many suggestions and possible solutions.