r/PS5HelpSupport • • 8h ago

Not letting me play online with ps plus and good wifi

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1 Upvotes

I did everything stated toward the end of the video and more, im just really confused cause as I said this has never happened before and I dont know what to do


r/PS5HelpSupport • • 9h ago

Won’t start up

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0 Upvotes

r/PS5HelpSupport • • 11h ago

WTFF happened

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41 Upvotes

I was gaming like I normally do and suddenly my game screen froze and now there is little colorful dots. Any ideas what this is and can I fix it? It gave error that shut down wasn't done correctly when I restarted it.. it starts like normal now but those dots are there.. :(

I opened it and it's not that dusty but I cleaned it anyway, it's little bit warm from the bottom. This console is the og ps5 and I got it in 2021, my heart hurts.


r/PS5HelpSupport • • 4h ago

Pulse elite

0 Upvotes

My set which i ordered about 6 months ago, fell off my table and now the left part of the headset sounds like shaking a tin can when the bass is too heavy. It possibly is also not as loud as the right one. Is there anything I can do? Anyone i can send it to? I doubt the warranty will cover it but I'll try. If not, any alternatives?


r/PS5HelpSupport • • 14h ago

*How to reach Playstation support*

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0 Upvotes

r/PS5HelpSupport • • 15h ago

My frames on fortnite go from 70 to 90 and sometimes it goes to 120fps for 1 second does any1 know why its been happening a lot late

0 Upvotes

My frames on fortnite go from 70 to 90 and sometimes it goes to 120fps for 1 second does any1 know why its been happening a lot late


r/PS5HelpSupport • • 10h ago

Can’t open Fortnite on PS5 Slim

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0 Upvotes

r/PS5HelpSupport • • 9h ago

Is there any solution

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1 Upvotes

I’ve had my first headset for a few years now but a few days ago it wouldn’t connect to my ps5 but would connect with other devices so I bought another one that didn’t connect also and got sent another one that also doesn’t connect I’ve tried every port that would fit and still nothing does anyone know what would be the cause of this ?


r/PS5HelpSupport • • 9h ago

ps5 console problems

0 Upvotes

I’ve been having an issue with my ps5 lately. i took the plates off and used a vacuum to suck up dust. i don’t believe it’s over heating because i can play for hours at a time and it will be fine but i just turned it on today and i clicked on a game and it froze completely and then shut off. i turned it back on and was watching update screen because it was updating games and it froze and shut off again. turned it back on and now its fine but im a little nervous because ps5 pros are expensive asf and hard to find. worried it won’t be able to run gta6. any help would be very much appreciated! thankyou!


r/PS5HelpSupport • • 1h ago

What happened I came back from school to this someone please help

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• Upvotes

r/PS5HelpSupport • • 23h ago

won’t connect to wifi

3 Upvotes

was playing my ps5 yesterday and turned it off to go the gym but when i came back it wouldn’t connect to the wifi at all and today im having the same issues. i know its not my wifi because every other device is working does anyone know what it could be


r/PS5HelpSupport • • 6h ago

Is it time for me to get a new ps5?

5 Upvotes

So ever since around June I had this problem where MH wilds would crash consistently in under 2 hours, I tried everything I could and nothing worked and I just assumed maybe my ps5 was dying so I started saving up for a new one in time for phantom blade zero. Ever since June my PlayStation has gotten worse and worse, it will freeze when I select my account and it’s transitioning into the main menu, it’ll freeze when starting a party or using the game base at all, it crashes even on games like re9 that are smaller than mh wilds, it will lag on games like overwatch when I’ve never had a problem before like a week ago and everyone else’s devices are fine on overwatch, it overheated on security breach the other day although I clean my ps5 regularly and there was barely any dust, and even my controller will drift but when I restart my ps5 the drifting stops showing me it’s not the controller that’s busted. Do you guys also think it’s time to get a new PlayStation?


r/PS5HelpSupport • • 7h ago

Sign In trouble

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2 Upvotes

Hello, is there any solution for it.

I can't sign in, and I'm typing the email and password correctly.


r/PS5HelpSupport • • 8h ago

My ps5 slim fan noise is normal?

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2 Upvotes

Ps5 slim fan noise is normal or anormal


r/PS5HelpSupport • • 9h ago

PS5 Controller Vibration Sounds crazy since Update

1 Upvotes

I did a software update on my PS5 and since then my controller vibration sounds really weird. Kinda like when u lose on a Pac-man arcade machine or an alien like noise. I have the vibration set on weak all the time and tried out the Strong and medium settings and it didn’t change whatsoever. Didn’t get stronger or weaker or anything, just kept making those Pac man noises whenever it vibrates.

I tried plugging in another controller to see whether it was a controller issue and it still does it on a completely different controller too. Does anyone have any ideas on what this could be?


r/PS5HelpSupport • • 13h ago

I literally can't do 2 step verification

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5 Upvotes

I logged out of my account and now these goobers don't let me sign in without 2 step verifictaion. That's fine, I got 2 numbers registered and if one has issues, the other can work, right? RIGHT?!

Well guess what, a bunch of people in my country ain't getting codes on their phone, I live in Pakistan.

This has been the case for a long while now, about half a year. Last year I had the same issues and I got my problem solved by PlayStation support dude. I was so happy. But now I can't do ts no more. It's so stupid bruh

Am I the only one facing this problem rn


r/PS5HelpSupport • • 21h ago

Ce -108262-9 error ps5 completely shuts down without any warning ⚠️

2 Upvotes

Ps5 Ce -108262-9 error ps5 completely shuts down without any warning.

Game opens and runs for 30 seconds while the screen flickers and it freezes for 2 seconds then e tire ps5 shuts down.

Tried everything

Updating os

Rebuilding data base/cleared cache

Even reseted my console with the years of my progress in it.

Tried with different HDMI cable, different electrical board,monitor,tv did everything

Purchased a screwdriver set 🪛 inspected the fan it was good as new.

I rarely used the ps5 like playing 5 to 6 days for 2-3 hrs max a month.

And kept it stores safely.

After a month of keeping it in the cupboard then next time i turned it on it always crashed completely givving me

Error code: CE 108262-9

ive being trying so hard ive even got to rember the error code

Pls someone help me. And help me game on


r/PS5HelpSupport • • 21h ago

GranTurismo isn't copying from disc and is having trouble updating

2 Upvotes

I deleted Granturismo to redownload after it not wanting to update fast, now I'm having trouble re copying from disc, is Granturismo just broken or something??