Hi everyone,
I’m currently on vacation in Turkey and my Nintendo Switch 2 suddenly stopped working. I’m hoping someone has experienced something similar.
What happened
The console had been sitting in its dock, connected to the TV and the original Nintendo power adapter. The adapter was plugged into a three-outlet power strip connected to a wall socket. I had used this setup before without this issue.
I took the console out of the dock and placed it on a table. Both Joy-Con 2 controllers were detached. While I was wiping only the detached controllers with a damp cloth, the console suddenly switched off.
To be clear: I did not wipe the console or apply any liquid to it.
It was sitting separately on the table. I don’t know whether the timing was just a coincidence.
Current symptoms
When I press Power, the Nintendo logo briefly appears, then the console immediately shuts off.
Connecting the charger brings up the charging indicator.
I cannot reach the HOME menu.
I cannot access recovery mode either. Holding both volume buttons and briefly pressing Power produces the same result: Nintendo logo, then shutdown.
What I’ve tried
- Removed the game card.
- Removed the memory card.
- Disconnected the power supply.
- Held the Power button for 20 seconds.
- Tried entering recovery mode using both volume buttons and Power.
None of these steps has fixed it.
I also completely disconnected the original Nintendo Switch 2 power adapter to reset it, then connected it directly to a wall outlet and the console using the original USB-C cable, bypassing both the dock and the power strip. I left the console charging before trying again, but this made no difference: the Nintendo logo still briefly appears, and the console immediately shuts off.
Separate problems with both Joy-Con 2 controllers
I also have two button issues that I wanted to report for repair:
Right Joy-Con 2: The A button only registers reliably when pressed unusually hard.
Left blue Joy-Con 2: The left directional button also requires unusually hard pressure.
I’m mentioning these for completeness, but I don’t know whether they have any connection to the console’s startup problem.
Purchase and previous repair
I bought the console secondhand through Kleinanzeigen in Germany and received the original OTTO invoice dated September 12, 2025.
About four months ago, Nintendo accepted that same invoice for a Joy-Con repair without any problems. I’m now preparing a repair request for the console and both controllers.
My questions
Has anyone had a Switch 2 show the Nintendo logo and immediately shut off, including when attempting recovery mode?
If Nintendo repaired yours, did they explain what was faulty?
Has anyone had Joy-Con 2 buttons that only register under heavy pressure?
How did Nintendo handle a similar repair, especially with a secondhand console and the original invoice?
Can I fix this problem by myself somehow?
I’d appreciate firsthand experiences or safe troubleshooting suggestions. I don’t want to open the console or risk losing my save data.