Hi everyone, looking for some insight or reassurance on a commercial claim dispute in North Carolina accident that I was in on Oct. 2nd.
I was pulling up to a red light (4 lane road that consists of a - left turn lane, two middle lanes, and a right turn lane).
I pulled up beside a Mack truck at the light (looked like a truck that hauls mulch), he was in the straight lane next to me intending to go straight.. assumingely.
Well, he ends up makes a right turn, cutting in front of me as I’m in the turning lane, I was not moving, completely at a stand still (I’m not even sure if the light had turned green or not), but he made a turn at the light and the back of his truck hooked my front end. Basically ripped off my front driver side bumper, and headlight assembly forward and outward.
He didn’t stop.. so I follow him about 2-3 miles till he turns down a dirt road that had other trucks parked in it (I could still see him from the road, i didn’t pull in, I just waited on the side of the road in case he tried to leave).
I called 911 while I was following him and tell them the situation. about 7-8 mins later after me sitting, a deputy arrive, I told him the situation and pointed to where he went to, and he drove down the dirt road and waited down there until the HP arrives.
HP arrived.. I tell the HP what all happened, he then goes to talk to the other driver. He even mentioned seeing the debris of my car on the road back ahead.
HP came back and said he said that the other driver didn’t even realize he hit me (which is possible, I guess) so he didn’t cite him with a hit and run, but did name him at fault for the accident.
HP also said to me that the other driver said that he had his turn signal on and that he “always does that”.
HP said he told him that he wasn’t supposed to do that.
After leaving, I drive back by and took photos of the scene showing the debris from my vehicle strowed out into the lane of the other road that I would’ve been turning onto that he drug down the road as he hit me.
I file a claim through my insurance that day. Get a rental, the field adjuster quoted it at about $3,600, but the car is currently undergoing a teardown at a body shop and it will more than likely require a supplement for more structural damage.
My insurance company (National General) told me today that the other party’s insurance is denying liability, but my adjusters team said they’re backing their initial decision of me being 0% At Fault, and sent it to the subrogation team.. but that it will most likely go to arbitration.
Why is Progressive denying a claim that seems pretty clear-cut that he was obviously in the wrong? I was not even moving.
Is this just a standard commercial "deny and delay" tactic?
I hope I explained this to where it makes sense lol. But If anyone has any advice, or if this is common with commercial insurances, any feedback or information would be appreciated!
Thank you 😊