r/pchelp • • May 11 '26

7th Anniversary of PCHH

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4 Upvotes

r/pchelp • • Dec 15 '19

Perform these steps before posting about POST/boot/no video problems!

198 Upvotes

Link to original list from tom’sHARDWARE with pictures

"No POST", "system won't boot", and "no video output" troubleshooting checklist

This checklist is a compilation of troubleshooting ideas from many forum members. It's very important to actually perform every step in the checklist if you want to effectively troubleshoot your problem.

  • 1.Did you carefully read the motherboard owners manual?

  • 2.Did you plug in the 4/8-pin CPU power connector located near the CPU socket? If the motherboard has 8 pins and your PSU only has 4 pins, you can use the 4-pin connector. The 4-pin connector USUALLY goes on the 4 pins located closest to the CPU. If the motherboard has an 8-pin connector with a cover over 4 pins, you can remove the cover and use an 8-pin plug if your power supply has one. This power connector provides power to the CPU. Your system has no chance of posting without this connector plugged in! Check your motherboard owners manual for more information about the CPU power connector. The CPU power connector is usually referred to as the "12v ATX" connector in the owner's manual. This is easily the most common new-builder mistake.

  • 3.Did you install the standoffs under the motherboard? Did you place them so they all align with the screw holes in the motherboard, with no extra standoffs touching the board in the wrong place? A standoff installed in the wrong place can cause a short and prevent the system from booting.

  • 4.Did you verify that the video card is fully seated? (may require more force than a new builder expects.)

  • 5.Did you attach ALL the required power connector(s) to the video card? (some need two, some need none, many need one.) It is best to use cables connected directly to the PSU. Only use adapters if absolutely necessary.

  • 6.Have you tried booting with just one stick of RAM installed? (Try each stick of RAM individually in each RAM slot.) If you can get the system to boot with a single stick of RAM, you should enable an XMP profile or manually set the RAM speed, timings, and voltage to the manufacturer's specs in the BIOS before attempting to boot with all sticks of RAM installed. If your motherboard supports XMP profiles, that is the best way to get your RAM running at its rated specs. Nearly all motherboards default to the standard RAM voltage (1.8v for DDR2, 1.5v for DDR3, & 1.2v for DDR4). If your RAM is rated to run at a voltage higher than the standard voltage, the motherboard will underclock the RAM for compatibility reasons. If you want the system to be stable and to run the RAM at its rated specs, you should either enable an XMP profile or manually set the values in the BIOS. Many boards don't supply the RAM with enough voltage when using "auto" settings which causes stability issues.

  • 7.Did you verify that all memory modules are fully inserted? (may require more force than a new builder expects.) It's a good idea to install the RAM on the motherboard before it's in the case.

  • 8.Did you verify in the owners manual that you're using the correct RAM slots? The following image is just an example. Verify in the owners manual the recommended RAM slots to use for single, dual, triple, or quad channel applications. This will vary depending on motherboard manufacturer, number of supported RAM channels, and how many sticks of RAM are being used.

  • 9.Did you remove the plastic guard over the CPU socket? (this actually comes up occasionally.)

  • 10.Did you install the CPU correctly? There will be an arrow on the CPU that needs to line up with an arrow on the motherboard CPU socket. There may also be a notch that will only line up in one direction. Be sure to pay special attention to that section of the manual!

  • 11.Are there any bent pins on the motherboard/CPU? This especially applies if you tried to install the CPU with the plastic cover on or with the CPU facing the wrong direction.

    1. If using an after market CPU cooler, did you get any thermal paste on the motherboard, CPU socket, or CPU pins? Did you use the smallest amount you could?
  • 13.Is the CPU fan plugged in? Some motherboards will not boot without detecting that the CPU fan is plugged in to prevent burning up the CPU.

    1. If using a stock cooler, was the thermal material on the base of the cooler free of foreign material, and did you remove any protective covering? If the stock cooler has push-pins, did you ensure that all four pins snapped securely into place? The easiest way to install the push-pins is outside the case sitting on a non-conductive surface like the motherboard box. Read the instructions! The push-pins have to be turned the OPPOSITE direction as the arrows for installation. This means with the arrow pointing away from the heatsink.
    1. Are any loose screws laying on the motherboard, or jammed against it? Are there any wires running directly under the motherboard? You should not run wires under the motherboard since the soldered wires on the underside of the motherboard can cut into the insulation on the wires and cause a short. Some cases have space to run wires on the back side of the motherboard tray.
    1. Did you ensure you discharged all static electricity before touching any of your components? Computer components are very sensitive to static electricity. It takes much less voltage than you can see or feel to damage components. You should implement some best practices to reduce the probability of damaging components. These practices should include either wearing an anti-static wrist strap or always touching a metal part of the case with the power supply installed and plugged in, but NOT turned on. You should avoid building or working on a computer on carpet. Working on a smooth surface is the best if at all possible. You should also keep fluffy the cat, children, and Fido away from computer components.
    1. Did you check the debug LEDs, Q-code display, or install the system speaker (if provided) so you can check codes in the manual? Most modern motherboards come with debug LEDs or a Q-code display. A system speaker is NOT the same as normal speakers that plug into the back of the motherboard. A system speaker plugs into a header on the motherboard that's usually located near the front panel connectors. Debug LEDs, Q-code displays, or a system speaker are critical components when trying to troubleshoot system problems. You are flying blind without them. The motherboard owner's manual will have a list of codes you can reference. If your case or motherboard didn't come with debug LEDs, a Q-code display, or system speaker you can buy a system speaker for cheap here: http://www.cwc-group.com/casp.html
    1. Did you read the instructions in the manual on how to properly connect the front panel plugs? (Power switch, power led, reset switch, HD activity led) Polarity does not matter with the power and reset switches. If power or drive activity LED's do not come on, reverse the connections. For troubleshooting purposes, disconnect the reset switch. If it's shorted, the machine either will not POST at all, or it will endlessly reboot.
    1. Did you turn on the power supply switch located on the back of the PSU? The switch should be depressed on the side with an I, the O means off. Is the power plug on a switch? If it is, is the switch turned on? Is there a GFI circuit on the plug-in? If there is, make sure it isn't tripped. You should also make sure the power cord isn't causing the problem. Try swapping it for a known good cord if you have one available.
    1. Is your CPU supported by the BIOS revision installed on your motherboard? Most motherboards will post a CPU compatibility list on their website.
    1. Have you tried resetting the CMOS? The motherboard manual will have instructions for your particular board. User Darkbreeze also provided the following:

BIOS Hard reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases, it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes are up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset.

http://www.spotht.com/2010/02/reset-bios-clear-cmos.html

    1. If you have integrated video and a video card, try the integrated video port. Resetting the bios, can make it default back to the onboard video. If you are trying to use HDMI outputs, try using DVI or VGA instead. Sometimes, the HDMI ports won't work until the correct drivers are installed.
    1. Make certain all cables and components including RAM and expansion cards are tight within their sockets.

I also wanted to add some suggestions that jsc often posts. This is a direct quote from him:

"Pull everything except the CPU and HSF. Boot. You should hear a series of long single beeps indicating memory problems. Silence here indicates, in probable order, a bad PSU, motherboard, or CPU - or a bad installation where something is shorting and shutting down the PSU.

To eliminate the possibility of a bad installation where something is shorting and shutting down the PSU, you will need to pull the motherboard out of the case and reassemble the components on an insulated surface. This is called "breadboarding" - from the 1920's home-brew radio days. I always breadboard a new or recycled build. It lets me test components before I go through the trouble of installing them in a case.

If you get the long beeps, add a stick of RAM. Boot. The beep pattern should change to one long and two or three short beeps. Silence indicates that the RAM is shorting out the PSU (very rare). Long single beeps indicates that the BIOS does not recognize the presence of the RAM.

If you get the one long and two or three short beeps, test the rest of the RAM. If good, install the video card and any needed power cables and plug in the monitor. If the video card is good, the system should successfully POST (one short beep, usually) and you will see the boot screen and messages.

Note - an inadequate PSU will cause a failure here or any step later.

Note - you do not need drives or a keyboard to successfully POST (generally a single short beep).

If you successfully POST, start plugging in the rest of the components, one at a time."

If you suspect the PSU is causing your problems, below are some suggestions by jsc for troubleshooting the PSU. Proceed with caution. I will not be held responsible if you get shocked or fry components.

"The best way to check the PSU is to swap it with a known good PSU of similar capacity. Brand new, out of the box, untested does not count as a known good PSU. PSU's, like all components, can be DOA.

Next best thing is to get (or borrow) a digital multimeter and check the PSU.

Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.

The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.

You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.

View: http://www.youtube.com/watch?v=5FWXgQSokF4&feature=youtube_gdata

This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU. You can carefully probe the pins from the back of the main power connector."


r/pchelp • • 9h ago

HARDWARE Am I cooked? RX6800XT Ryzen 5 5600x Nobara Linux

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44 Upvotes

r/pchelp • • 1h ago

HARDWARE Planning on getting a gaming desktop, which should I get?

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• Upvotes

I was gonna get a gaming laptop, but I'm considering my options, & found 3 gaming desktops that may be better for me, so I figured I'd see which is better for me.

(Btw, from left to right they're cheapest to most expensive, but the 2nd & 3rd don't have much between them, so the first is the budget option, the other two are just a simple comparison.)


r/pchelp • • 47m ago

SOFTWARE Won’t let me format

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• Upvotes

Need windows for cam and I can’t format my disk to install windows on it. The disk had Ubuntu on it. I thought formatting a disk would wipe it.


r/pchelp • • 37m ago

HARDWARE Got a 5080 on the way, need a little help.

• Upvotes

The specific card I got is the PNY one;

PNY GeForce RTX™ 5080 16GB ARGB OC Triple Fan Graphics Card DLSS 4

Rest of my specs are as follows

3070 Ti (Current gpu)

i5 13600kf

32 GB DDR5 4800mhz

750 watt psu (ordered a 850 watt one)

Now I’m asking about the cooling system on my pc. As far as i can remember (because I don’t take my pc apart that often) i believe I only have 1 fan and the being the output fan. My current gpu runs on 48-50 C under low load, and ~65 C temps when at around 90%+ usage.

Should I improve my cooling or is it fine? I know that the best way to find out is through trial and error, and see what my temps are when the card arrives but preliminary opinions are useful too.

Also the bottleneck is minimal because i play on 1440p, so you don’t have to worry about that.


r/pchelp • • 6h ago

PERFORMANCE Need help figuring out why this stuttering keeps happening

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5 Upvotes

I bought a 2024 ASUS ROG Strix G18 refurbished last April. Ever since I bought it I’ve had issues with display and audio stuttering when I play games. I’ve tried reducing the graphics settings in game, removing as much bloatware as I can, and changing the PCs performance settings. Drivers are all up to date. Included a video to demonstrate the stutter I’m talking about. It happens with the display and sound with every game I try and play. Any pointers on how to fix this issue would be great thanks.

Edit: I’ve included a picture of my Armory Crate spec screen in the comments


r/pchelp • • 1h ago

Network please help wifi adapter

• Upvotes

I accidentally uninstalled my network adapter. it’s a NetGear A8000 and i cannot get it back installed. i restarted my computer 4 times, did two network restarts and got nothing, i unplugged and plugged it back in multiple times. i’ve looked on device manager and it comes up as “wireless device”. when i click update driver it takes to the driver options and none of them are the right one, unless im looking in the wrong spot. i don’t have an ethernet cable or connection so i can’t do that. i don’t want to risk anything hurting my pc. do i need to buy a new adapter? i dont know what to do 😭 i am not tech savvy at all please help


r/pchelp • • 6h ago

OPEN Laptop not updating because of dead battery.

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5 Upvotes

So basically, I wanted to restart my laptop so that I could get that windows update in but I got hit with this screen instead.

And I cannot go out of it, at least it seems like I can sometimes randomly enter windows normally but this always appear now.

Basically turning the laptop on is always a gamble now.

Does anyone has any solutions for this? If yes please help me 🙏


r/pchelp • • 12h ago

Discussion is this even worth it?

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14 Upvotes

r/pchelp • • 4h ago

SOFTWARE How do I install windows properly?

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3 Upvotes

I’m stuck at this screen, I booted windows into my pc with a usb, and I did the product key and now I don’t know what I’m doing here


r/pchelp • • 1d ago

HARDWARE Dying GPU ?

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210 Upvotes

It was fine 1 week ago started to crash randomly, mainly when I turned on or off the pc. And when I loaded up cod bo3,

So i updated the bios to the latest version and after that when I loaded up minecraft it would crash about a minute after and stays stuck on that screen for minutes on end,

Minecraft never crashed before i updated the bios. Any ideas ?

I've also cleaned out the drivers in safe mode using DDU (Display Driver Uninstaller)

And installed fresh ones

Changed from display port cable to HDMI

Updated the bios

And no the GPU is not Overclocked, the power cable is fully inserted into it

And the card is in the motherboard slot firmly.


r/pchelp • • 3m ago

HARDWARE Pc fans making weird noise

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• Upvotes

Hi there,

Can someone help me diagnose this problem with my pc. My fans sounds like a geiger counter. I did open it up and the top fans screws where loose ish. I tightened them up but still it makes this noise.


r/pchelp • • 4h ago

HARDWARE Need some PC recc

2 Upvotes

Hey guys, I need some recommendations for my first actual gaming setup. I used to use GeForce NOW, but the lag was too much.

I’m looking for a prebuilt PC for around $1000 CAD total. I have no idea how to build a PC, so it probably needs to be a prebuilt. My main goal is just to play Overwatch and Valorant comfortably at 144+ FPS and be able to rank up without having to have to stress over hardware or tech stuff.


r/pchelp • • 30m ago

PERFORMANCE Is my CPU dying?

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• Upvotes

r/pchelp • • 31m ago

OPEN Need Urgent Fix 🥴🙏

• Upvotes

My laptop crash problem has still not resolved. Everytime I use my Laptop, the screen reloads and the GPU shows Code 45. The temperature of both the GPU and CPU does not exceed 65°C still it happens. I have to EC hardware reset for the laptop to read the GPU, but it crashes again when I use the laptop longer than 10 mins even when I am not gaming.

Need Help What to do ? And Why it's happening?

It was working perfectly fine a week back.

Model: ASUS ROG G531GT

Processor: i7 9th Gen

GPU: Nvidia 1650 4GB

RAM: 16GB (upgraded)

OS: Windows 11


r/pchelp • • 34m ago

SOFTWARE PC won't play audio or video

• Upvotes

A few days ago, my PC completely crashed when I opened my school account on chrome while on a google meet on another account (didn't bluescreen but completely blacked out both screens), and when i rebooted it my main monitor wouldnt work and my 2nd monitor had a ton of screen tearing. It said that I had run out of storage on my main disk (yes I know its not a good idea to let it get too full, but I thought I had around 6 or so free gigabytes). I checked control panel and my graphics drivers had warning signs on them but when I tried to update them, they said they were fully updated. I then tried to uninstall the drivers and reinstall them which seemed to work, and I was able to get back on the meet with no issue. I deleted some redundant data off of my local disk and now have around 16 gb free. Then the next day after I had come back from school (I can't remember if I had left my computer on or shut it down) I got back on my pc and tried to watch a youtube video, but there was no audio. Weird, so I checked my sound device was correct (it was), then checked to see if my cable, headphones, USB DAC, or port was broken by testing with different devices. They were all fine, so I turned to device manager, all the drivers said updated. Then I checked the other audio devices and they wouldnt work either. I also made sure it wasn't a youtube issue because the noise that plays when you change your volume was also silent. I tested my microphone, that worked fine, even the mic on the DAC worked. went to the specific audio settings for this device, and tried to play the test sound but there was an error preventing me from doing so. I finally decided it was time to look it up, so I found a reddit post that had my exact issue, tried the fix they suggested, but that didn't work either. I had to give up for the day and I was hoping the problem wouldn't persist when I came back, but unfortunately I'm not that lucky, and on top of that when I tried to use VLC media player, it would just return an error saying it had crashed (this happened when I tried to use the program without any media too). I tried renaming the appdata folder, and the crash message didn't pop up anymore but the app just wouldn't open at all now. I tried completely uninstalling and reinstalling it but there was no change.

I'm about at my wits end here, every solution that I try that seems to work for everyone else doesn't work at all for me, and with all of these issues at once i just have nothing that I can think of to do. I'm avoiding a complete fresh install at all costs because I have a ton of projects that would be really inconvenienced by starting from scratch and I currently do not have access to a backup drive to copy to. If anyone has a solution I would be SO thankful. I've always considered myself a pretty tech literate guy but this experience is making me question that.

My running theory is that I had less storage on my disk than I thought and when I opened my school's chrome account, their spyware tried writing some data to my local disk, and that along with the meet it was too much for the drive to handle (?). I don't really know, I'm not too versed in how that kind of process works.

Specs: Ryzen 7 7800X3D, RX 7800XT, 32 GB DDR5, Gigabyte B650 Gaming Z AX, Storage is a few different drives but the C drive is a 500GB Samsung 970 evo, a 2 TB Seagate Barracuda, and a random 1tb sshd i pulled out of an old laptop (somehow the most reliable part of my setup at this point).


r/pchelp • • 48m ago

HARDWARE Monitor broken?

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• Upvotes

Just returned from a vacation to find the bottom of my 244hz Samsung monitor glitched out like this at the bottom. Is there a way to tell if it’s fixable or just plain broken?


r/pchelp • • 1h ago

HARDWARE pc shutsdown isntantly when i open anything demanding

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• Upvotes

r/pchelp • • 1h ago

SOFTWARE Rythmic Lagging

• Upvotes

Hi sorry if i miss any details but for the past couple years ive been experiencing instability with my pc its got a AMD 5600x and RX 6600 it should run every title I play (overwatch, fortnite, cloverpit, bullets per minute) no problem but I frequently experience very rythmic lagging/stuttering in low graphic settings with good internet. specifically this smaller game slapshot rebound its the craziest thing for months at a time ill be fine playing no issues then one morning ill open it up and experience unplayable lag with nothing changing, even in offline modes i dont know what to dooo


r/pchelp • • 1h ago

OPEN Weird reflection only in certain puddles

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• Upvotes

Pretty sure this is the game but want to double check this isn’t my GPUs fault is it am I able to fix it? What is going on here pretty curious


r/pchelp • • 1h ago

HARDWARE Are these good specs for mid-high level gaming?

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• Upvotes

I'm planning on buying a gaming laptop in the near future, and the current one I'm interested in has these specs. I'm just not fully sure if its the right choice, so I figured I'd come here to see if this would work for me. The highest quality games I'd be running on it are just average Triple A games (Think, Forza, Spider-Man, Fortnite, Etc.), so I feel like it should be, but I wanted to get some second opinions.


r/pchelp • • 11h ago

OPEN How cooked am I

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7 Upvotes

Issue appears seeming randomly
I’ve pressed on the screen, moved the hinge on my laptop, type etc and I don’t seem to be able to recreate this glitching effect

EDIT : only seems to happen when my screen is at 60ghz but when I put up to 240 it goes away


r/pchelp • • 1h ago

HARDWARE My brain is almost forming a thought here..

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• Upvotes

r/pchelp • • 1h ago

PERFORMANCE How to turn off extreme power saving?

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• Upvotes

I found out and he wants this off. This has been on since my friend got this computer he says.(he using 13 GB of RAM because there's a game open in the back.)