r/pchelp • • May 11 '26

7th Anniversary of PCHH

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5 Upvotes

r/pchelp • • Dec 15 '19

Perform these steps before posting about POST/boot/no video problems!

195 Upvotes

Link to original list from tom’sHARDWARE with pictures

"No POST", "system won't boot", and "no video output" troubleshooting checklist

This checklist is a compilation of troubleshooting ideas from many forum members. It's very important to actually perform every step in the checklist if you want to effectively troubleshoot your problem.

  • 1.Did you carefully read the motherboard owners manual?

  • 2.Did you plug in the 4/8-pin CPU power connector located near the CPU socket? If the motherboard has 8 pins and your PSU only has 4 pins, you can use the 4-pin connector. The 4-pin connector USUALLY goes on the 4 pins located closest to the CPU. If the motherboard has an 8-pin connector with a cover over 4 pins, you can remove the cover and use an 8-pin plug if your power supply has one. This power connector provides power to the CPU. Your system has no chance of posting without this connector plugged in! Check your motherboard owners manual for more information about the CPU power connector. The CPU power connector is usually referred to as the "12v ATX" connector in the owner's manual. This is easily the most common new-builder mistake.

  • 3.Did you install the standoffs under the motherboard? Did you place them so they all align with the screw holes in the motherboard, with no extra standoffs touching the board in the wrong place? A standoff installed in the wrong place can cause a short and prevent the system from booting.

  • 4.Did you verify that the video card is fully seated? (may require more force than a new builder expects.)

  • 5.Did you attach ALL the required power connector(s) to the video card? (some need two, some need none, many need one.) It is best to use cables connected directly to the PSU. Only use adapters if absolutely necessary.

  • 6.Have you tried booting with just one stick of RAM installed? (Try each stick of RAM individually in each RAM slot.) If you can get the system to boot with a single stick of RAM, you should enable an XMP profile or manually set the RAM speed, timings, and voltage to the manufacturer's specs in the BIOS before attempting to boot with all sticks of RAM installed. If your motherboard supports XMP profiles, that is the best way to get your RAM running at its rated specs. Nearly all motherboards default to the standard RAM voltage (1.8v for DDR2, 1.5v for DDR3, & 1.2v for DDR4). If your RAM is rated to run at a voltage higher than the standard voltage, the motherboard will underclock the RAM for compatibility reasons. If you want the system to be stable and to run the RAM at its rated specs, you should either enable an XMP profile or manually set the values in the BIOS. Many boards don't supply the RAM with enough voltage when using "auto" settings which causes stability issues.

  • 7.Did you verify that all memory modules are fully inserted? (may require more force than a new builder expects.) It's a good idea to install the RAM on the motherboard before it's in the case.

  • 8.Did you verify in the owners manual that you're using the correct RAM slots? The following image is just an example. Verify in the owners manual the recommended RAM slots to use for single, dual, triple, or quad channel applications. This will vary depending on motherboard manufacturer, number of supported RAM channels, and how many sticks of RAM are being used.

  • 9.Did you remove the plastic guard over the CPU socket? (this actually comes up occasionally.)

  • 10.Did you install the CPU correctly? There will be an arrow on the CPU that needs to line up with an arrow on the motherboard CPU socket. There may also be a notch that will only line up in one direction. Be sure to pay special attention to that section of the manual!

  • 11.Are there any bent pins on the motherboard/CPU? This especially applies if you tried to install the CPU with the plastic cover on or with the CPU facing the wrong direction.

    1. If using an after market CPU cooler, did you get any thermal paste on the motherboard, CPU socket, or CPU pins? Did you use the smallest amount you could?
  • 13.Is the CPU fan plugged in? Some motherboards will not boot without detecting that the CPU fan is plugged in to prevent burning up the CPU.

    1. If using a stock cooler, was the thermal material on the base of the cooler free of foreign material, and did you remove any protective covering? If the stock cooler has push-pins, did you ensure that all four pins snapped securely into place? The easiest way to install the push-pins is outside the case sitting on a non-conductive surface like the motherboard box. Read the instructions! The push-pins have to be turned the OPPOSITE direction as the arrows for installation. This means with the arrow pointing away from the heatsink.
    1. Are any loose screws laying on the motherboard, or jammed against it? Are there any wires running directly under the motherboard? You should not run wires under the motherboard since the soldered wires on the underside of the motherboard can cut into the insulation on the wires and cause a short. Some cases have space to run wires on the back side of the motherboard tray.
    1. Did you ensure you discharged all static electricity before touching any of your components? Computer components are very sensitive to static electricity. It takes much less voltage than you can see or feel to damage components. You should implement some best practices to reduce the probability of damaging components. These practices should include either wearing an anti-static wrist strap or always touching a metal part of the case with the power supply installed and plugged in, but NOT turned on. You should avoid building or working on a computer on carpet. Working on a smooth surface is the best if at all possible. You should also keep fluffy the cat, children, and Fido away from computer components.
    1. Did you check the debug LEDs, Q-code display, or install the system speaker (if provided) so you can check codes in the manual? Most modern motherboards come with debug LEDs or a Q-code display. A system speaker is NOT the same as normal speakers that plug into the back of the motherboard. A system speaker plugs into a header on the motherboard that's usually located near the front panel connectors. Debug LEDs, Q-code displays, or a system speaker are critical components when trying to troubleshoot system problems. You are flying blind without them. The motherboard owner's manual will have a list of codes you can reference. If your case or motherboard didn't come with debug LEDs, a Q-code display, or system speaker you can buy a system speaker for cheap here: http://www.cwc-group.com/casp.html
    1. Did you read the instructions in the manual on how to properly connect the front panel plugs? (Power switch, power led, reset switch, HD activity led) Polarity does not matter with the power and reset switches. If power or drive activity LED's do not come on, reverse the connections. For troubleshooting purposes, disconnect the reset switch. If it's shorted, the machine either will not POST at all, or it will endlessly reboot.
    1. Did you turn on the power supply switch located on the back of the PSU? The switch should be depressed on the side with an I, the O means off. Is the power plug on a switch? If it is, is the switch turned on? Is there a GFI circuit on the plug-in? If there is, make sure it isn't tripped. You should also make sure the power cord isn't causing the problem. Try swapping it for a known good cord if you have one available.
    1. Is your CPU supported by the BIOS revision installed on your motherboard? Most motherboards will post a CPU compatibility list on their website.
    1. Have you tried resetting the CMOS? The motherboard manual will have instructions for your particular board. User Darkbreeze also provided the following:

BIOS Hard reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases, it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes are up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset.

http://www.spotht.com/2010/02/reset-bios-clear-cmos.html

    1. If you have integrated video and a video card, try the integrated video port. Resetting the bios, can make it default back to the onboard video. If you are trying to use HDMI outputs, try using DVI or VGA instead. Sometimes, the HDMI ports won't work until the correct drivers are installed.
    1. Make certain all cables and components including RAM and expansion cards are tight within their sockets.

I also wanted to add some suggestions that jsc often posts. This is a direct quote from him:

"Pull everything except the CPU and HSF. Boot. You should hear a series of long single beeps indicating memory problems. Silence here indicates, in probable order, a bad PSU, motherboard, or CPU - or a bad installation where something is shorting and shutting down the PSU.

To eliminate the possibility of a bad installation where something is shorting and shutting down the PSU, you will need to pull the motherboard out of the case and reassemble the components on an insulated surface. This is called "breadboarding" - from the 1920's home-brew radio days. I always breadboard a new or recycled build. It lets me test components before I go through the trouble of installing them in a case.

If you get the long beeps, add a stick of RAM. Boot. The beep pattern should change to one long and two or three short beeps. Silence indicates that the RAM is shorting out the PSU (very rare). Long single beeps indicates that the BIOS does not recognize the presence of the RAM.

If you get the one long and two or three short beeps, test the rest of the RAM. If good, install the video card and any needed power cables and plug in the monitor. If the video card is good, the system should successfully POST (one short beep, usually) and you will see the boot screen and messages.

Note - an inadequate PSU will cause a failure here or any step later.

Note - you do not need drives or a keyboard to successfully POST (generally a single short beep).

If you successfully POST, start plugging in the rest of the components, one at a time."

If you suspect the PSU is causing your problems, below are some suggestions by jsc for troubleshooting the PSU. Proceed with caution. I will not be held responsible if you get shocked or fry components.

"The best way to check the PSU is to swap it with a known good PSU of similar capacity. Brand new, out of the box, untested does not count as a known good PSU. PSU's, like all components, can be DOA.

Next best thing is to get (or borrow) a digital multimeter and check the PSU.

Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.

The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.

You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.

View: http://www.youtube.com/watch?v=5FWXgQSokF4&feature=youtube_gdata

This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU. You can carefully probe the pins from the back of the main power connector."


r/pchelp • • 3h ago

HARDWARE Am I cooked? RX6800XT Ryzen 5 5600x Nobara Linux

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29 Upvotes

r/pchelp • • 22h ago

HARDWARE Dying GPU ?

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186 Upvotes

It was fine 1 week ago started to crash randomly, mainly when I turned on or off the pc. And when I loaded up cod bo3,

So i updated the bios to the latest version and after that when I loaded up minecraft it would crash about a minute after and stays stuck on that screen for minutes on end,

Minecraft never crashed before i updated the bios. Any ideas ?

I've also cleaned out the drivers in safe mode using DDU (Display Driver Uninstaller)

And installed fresh ones

Changed from display port cable to HDMI

Updated the bios

And no the GPU is not Overclocked, the power cable is fully inserted into it

And the card is in the motherboard slot firmly.


r/pchelp • • 23m ago

PERFORMANCE Need help figuring out why this stuttering keeps happening

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• Upvotes

I bought a 2024 ASUS ROG Strix G18 refurbished last April. Ever since I bought it I’ve had issues with display and audio stuttering when I play games. I’ve tried reducing the graphics settings in game, removing as much bloatware as I can, and changing the PCs performance settings. Drivers are all up to date. Included a video to demonstrate the stutter I’m talking about. It happens with the display and sound with every game I try and play. Any pointers on how to fix this issue would be great thanks.

Edit: I’ve included a picture of my Armory Crate spec screen in the comments


r/pchelp • • 5h ago

Discussion is this even worth it?

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7 Upvotes

r/pchelp • • 5h ago

OPEN How cooked am I

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6 Upvotes

Issue appears seeming randomly
I’ve pressed on the screen, moved the hinge on my laptop, type etc and I don’t seem to be able to recreate this glitching effect

EDIT : only seems to happen when my screen is at 60ghz but when I put up to 240 it goes away


r/pchelp • • 14h ago

HARDWARE Please help

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30 Upvotes

I bought this refurbished motherboard from Alibaba because I couldn't find any decent options in my country. Most of the available motherboards are low-end models. The motherboard is an ASUS TUF Z370-Plus Gaming II.

When I received the product, I noticed that one corner was bent and the CMOS battery was missing. I installed a new battery and tried a quick test. The motherboard lights turn on, but the fans keep spinning up and shutting down in a continuous boot loop. I don't know what to do.

My full PC specs:

Motherboard: ASUS TUF Z370-Plus Gaming II

CPU: Intel Core i7-9700K

RAM: 32 GB DDR4 (one 3000 MHz stick and one 3200 MHz stick)

GPU: RTX 2080

I've tried different RAM sticks, tested the system with and without the GPU, and even changed the PSU, but the same boot loop keeps happening.


r/pchelp • • 2h ago

HARDWARE Odd grinding? Noise from the bottom of my pc

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3 Upvotes

Might be the psu fan. Am I cooked ?


r/pchelp • • 2h ago

HARDWARE CPU Overheating and I'm not sure what to do.

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3 Upvotes

So recently, my cpu has been overheating like crazy and I'm not sure how to fix this. The problem started really abruptly and I don't know what caused the issue. It makes a strange noise and seems clearly connected to one or both of the exhaust fans at the top, but I can't even say for sure. I got this computer prebuilt back in 2023, so I'm not very familiar with tmit hardware wise, prior I used a gaming laptop rather than a tower.

The cpu idles at about 50C if its doing nothing, if I run apps like a browser and discord it goes up to 60-80, abnd then playing just about any game regardless of intensityx it will go to mid 90s, throttling itself down when it hits 100 causing me frequent stuttering.

I have a video of the computer running, I don't believe the blades of the fan are damaged and I can't see anything externally. I have checked for malware, and I have dusted my computer now and beforehand. Could anybody give me insight on what I should do for a repair or bandage fix?


r/pchelp • • 35m ago

OPEN Laptop not updating because of dead battery.

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• Upvotes

So basically, I wanted to restart my laptop so that I could get that windows update in but I got hit with this screen instead.

And I cannot go out of it, at least it seems like I can sometimes randomly enter windows normally but this always appear now.

Basically turning the laptop on is always a gamble now.

Does anyone has any solutions for this? If yes please help me 🙏


r/pchelp • • 55m ago

Discussion 2 GPU deaths in a single day... Just a vent post....

• Upvotes

well I posted earlier about my gpu starting to die. it went out really quickly in about an hour I was not even able to watch YouTube anymore... it really sucks that my GPU broke but a small glimmer of hope I had was that I had an extra rx 6800xt that was meant for another pc that currently has no CPU, cooler, or PSU. I put it in my pc to use for a few months until I'm able to afford another graphics card and... nothing... it lights up but no display. I'm positive it was lost from a power surge that happened last year, however I thought that my CPU/mobo was what had broken since I did some testing with a different old gpu in the system and got no display. guess everything is just broken. I'm honestly really down finding out BOTH of my 6800xt's are dead and the only other cards I have to put in my PC are a Nvidea 8800gts and a Radeon 5970HD both are more the 15 years old at this point. ☹️ I can't afford a new graphics card for at least another 6-8 months so I guess I'll be using the 5970hd. I'm just really bummed about a double loss in a single day and wanted to vent... thanks for reading.


r/pchelp • • 5h ago

PERFORMANCE Is my GPU cooked or is arc raiders tweaking?

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4 Upvotes

AMD 6800XT, graphics set to epic. runs flawlessly on 90 FPS EXCEPT for snowy textures that are like this. Is it a sign?


r/pchelp • • 1h ago

OPEN PC won’t stop doing this

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• Upvotes

Tried reinstalling Windows and it’s been stuck doing this. Left it on overnight hoping it would fix itself and nothings changed. Any ideas


r/pchelp • • 2h ago

OPEN 2 different options help me decide.

2 Upvotes

First build is 5700x, 7800xt, 32gb ddr4, 1 TB SSD, msi 321r airflow, 750psu for 1550$ CAD

Second build 9800 x3d, 5070, 32gb ddr5, 2tb SSD 2000$ option 2 is also water cooled and from my research it should use Acer Nitro 80 Stock 240mm AIO and the PSU should be 850w 80 Plus Gold power supply.

I'm kind of a newbie to all of this but can someone give me a pros and cons of this? One of my friends said the second build was 100% worth it but just asking for second opinions

Are there any preventative/maintenance things I need to do after purchase? And Any way to do a solid verification before purchase?


r/pchelp • • 2h ago

HARDWARE Hi, I need your help. My problem is that when I tried to use my headphones as a microphone, the computer connected as the microphone instead (more specifically, in the bottom left corner).

2 Upvotes

(My computer has Windows 10)


r/pchelp • • 2h ago

SOFTWARE RX 580 2048SP GPU usage spiking to 100% and max fans on idle (Temp is fine at 41°C) - Need help!

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2 Upvotes

Hey everyone, I'm experiencing a really weird issue with my RX 580 8GB (2048SP version).

Out of nowhere, my GPU usage spikes to 100% with massive random jumps, and the fans spin up to maximum speed (around 4000 RPM) while the PC is completely idle and I'm not running any heavy apps. Surprisingly, the GPU temperature remains very low at around 41°C.

Here is what I've tried so far with no luck:

Has anyone encountered this before or knows what could be causing these ghost spikes? Any advice would be appreciated!


r/pchelp • • 4h ago

Discussion Going to move and I need suggestions...

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2 Upvotes

I'm going to move to another state and transport my pc by airplane.

I have a big box and bubble wrap, I want to fill as much as around the pc to avoid the glass to break...

I'm removing the GPU because it's the only thing I have that I still have the box, the cooler I am going to have a new one when I move to the new place.

What should I use inside my pc case that wouldn't damage it and can help to secure everything inside and help to avoid damage the pieces?

Should I really remove the cooler? Or keep it for the travel to secure the CPU in place?


r/pchelp • • 18m ago

HARDWARE NVME being slower to use than a HDD

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• Upvotes

i recently switched from a SATA SSD to a NVME drive and it’s now slower than my old HDD it’s taking almost 15 MINUTES to load windows 11 with one user and less than 50 small apps

what gives?


r/pchelp • • 29m ago

HARDWARE Recently bought an ASUS prebuilt on discount, cant get lights to work anymore

• Upvotes

I wanted to mess around with the internal RGB so i downloaded Armory Crate as it was made by asus for asus. As soon as I finished downloading it i saw that it sucks and is a huge drain on the PC, so I Uninstalled it using the uninstall tool. Now the lights are just dark, even though when I got the PC the lights were on.

Reinstalling armory crate lets them turn back on and work fine, but i dont want the program on my PC. Im sfraid of the other RGB programs due to reports of stuff getting broken. What should I do?


r/pchelp • • 32m ago

SOFTWARE Pc don't recognize nvme

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• Upvotes

I'll tell you every part of the story, starting with that i downloaded stalker gamma which is a super mod pack of 150gb in total, I played a lot of time but in certain moments it crashed my entire computer like it's turning off my monitor. I asked in the discord of "gamma" about it, someone told me maybe it was a graphic's driver thing, so I updated it and it worked fine until certain moment. I didn't care about much because I could restart my computer and it worked just fine. Until now that happened the same thing BUT now it don't recognize my nvme, neither on the bios. I also like to mencionate that I was trying to play faceit for cs2 and in the process i changed some things in the bios to make the anticheat work, also updating my bios from 2023 to now 2026 xd. I hope someone can figure it out and help me because I don't want to erase all the data.

My spec are:

Motherboard: Gigabyte B550m K

Nvme: Kingston Nv2 Snv2s/1tb


r/pchelp • • 34m ago

HARDWARE new pc build wont boot

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• Upvotes

r/pchelp • • 34m ago

OPEN Why does my computer do this?

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• Upvotes

r/pchelp • • 37m ago

HARDWARE Slight lag in multiplayer gaming?

• Upvotes

My internet connection is solid, tested the upload download speed. For some reason downloads are fast everything seems to work great. But in online gaming i’m constantly slightly lagging like a little jittery and occasionally rubber banding. Never had issues with my wifi provider or pc since I bought it two years ago. Drivers updated etc. Idk. Is it wifi or my pc? I also use ethernet.


r/pchelp • • 40m ago

SOFTWARE Really creepy face

• Upvotes

Hello guys, I just remembered something I saw back when I was a child early in 2000s and hope someone could let me know what exactly it was.

So around this time my dad had a PC with Windows 95 or 98 on it and I remember this one time specifically when I went to turn on the computer, it took a while to boot up and then when it did boot up, there was this black screen with this really creepy face and some text written next to it. It was kind of ghostly because I just remember the only colors being the black background and these white/grayish outlines of this figure. I'll try to draw it on paint to give y'all some idea what it looked like. The image in question. I think it was also pointing at me but my skills weren't good enough for me to draw a hand lmao.

Now I think the head might've also been tilted a bit more to the right and was probably a bit more elongated as well.

This thing has stuck with me for like 25 years now and I remember when this happened, I bolted to the stairs, was going up a bit and then I stopped on the stairs and just kept staring at this creepy image from between the stairs and then I continued up the stairs to get my stepsister to come look at this face but she was busy at the time so she didn't come downstairs with me to see it.

If needed, I'll try to provide more information if I can remember, but I really need to know what this thing was, it's creeped me out ever since.

I also apologize if this isn't the right subreddit for this but I'm trying to go to any computer related subreddit to find anything about this 😓.