r/nhs • • Nov 04 '23

FAQs - Recruitment

17 Upvotes

This thread will be updated as and when more questions are asked frequently!

Jobs are advertised at the following places:

NHS Scotland: https://jobs.scot.nhs.uk/

NHS England and NHS Wales: https://www.jobs.nhs.uk/

NHS Northern Ireland: https://jobs.hscni.net/

Advert

The advert will give you basic information about the role and the Trust. The most important parts are the Job Description and the Person Spec. These will give you a much more details explanation as to what the job will entail and what kind of person the role will require.

The advert will also include the contact details for the hiring manager. This person is the best resource for any questions you may have about the job. What's the day to day workload like? How big is the team? What's the department hierarchy like? How is the department faring at the current time? Where has this vacancy come from, a new post, or has someone vacated it? The hiring manager can answer all of these, and they are also a good place to get information that may help you with your application and potential interview.

Application

Applications are often hosted by TRAC, the recruitment software used by NHS England, or JobTrain in NHS Scotland. You will need to fill out your qualifications and experience, as well as declare any convictions etc.

The most important part of the application is the Support Information. This area requires you to explain how you meet the essential and desirable criteria listed in the Person Spec. Try to keep it relatively to the point, as there's usually two dozen or so criteria in all, and you're best bet is to try and show where you've had experience in each of the criteria. If you haven't got any experience in that area, then try to show where you've done something similar, or do some research in what you would need to do to get that skill/experience. It's fine to acknowledge that you don't have that skill/experience but that you know what to do to acquire it.

Do not use AI to create this part of the application, as it is really obvious and so many applicants do this that the applications that stand out the most are the candidates that DON'T use this method. The AI is also not able to deliver the information quite as well as you can, and often uses very wordy and flourishing descriptions that are wholly unnecessary.

Shortlisting

When the advert closes, the hiring manager will usually complete shortlisting within a week. Shortlisting involves scoring the applications and placing them into three categories:

  • Interview - these applications have been selected to attend an interview
  • Interview Reserve - these applications are on a reserve list and will be offered an interview should any of the interviewees withdraw. This category usually involves the candidate not being told anything as they're not invited for interview, nor rejects, which can lead to a feeling of confusion as to what is happening.
  • Reject - these applications will be rejected and the candidates will be informed by email as soon as the interview details are set.

Interview

Every hiring manager will interview differently. Every role requires different skills and abilities, so it's very difficult to know what will be in the interviews. When you are sent the interview invite, it should state if a test or presentation is required. Obviously, we at r/NHS cannot tell anyone what kinds of questions are going to be asked in the interview. These are written by the recruiting manager and so are specific to that post in that organisation.

For preparation, look up the Trust, and get some information on their values. Do some homework on the services provided by that Trust and any major milestones they may have had. How many staff do they employ, and what catchment area to they cover? Although this information is not specific to the role you've applied for, it is useful to know more about the organisation you're trying to work for, and I know several managers ask questions where this kind of information would be very beneficial.

Dress smart. Ties are not essential and are actually considered an infection control risk in hospitals (which is why you dont really see clinical staff wearing them), but this isn't a problem in an interview. Essentially, it's up to you if you wish to wear one. Wearing clothing that's too casual does not give a good impression, so put a bit of effort in to show you are taking the interview seriously.

It is up to you if you wish to take notes into the interview with you. It's usually best to confirm if that's OK with the hiring manager before you start referencing them.

Try to ensure you have a couple of questions to ask when the opportunity arises. Pay is not really a topic for this part of the process. The job advert will state what band the role is, and this isn't something that's very negotiable. If you're a successful candidate, then you can make a request to be started higher up the band, if you have a lot of skills and experience that would justify it.

Results

At the end of the interview, the panel should explain what the next steps are, but more importantly, when you should expect to hear from them regarding the results. Don't despair if you don't hear anything on the day that was stated. Remember the panel have day jobs they're trying to do as well as this recruitment process. Sometimes it's tough to get the panel back together to review the interviews and scores.

If you've not heard a result a few days after the day that was stated, then reach out to the hiring manager to get an update. The top candidate needs to accept or reject the role before the results can be filtered through to the rest of the field of candidates. Sometimes people take a long time to do this, and whilst this happens, everyone else is hanging on waiting for news. From a candidate's perspective, it's best if you know what your response would be before you know the result. That way, you're not wasting anyone's time.

Next steps

The hiring manager informs the Recruitment Team of the results, and the hiring process begins. You will be given a conditional offer that outlines the specifics of the role whilst the relevant checks take place. These involve confirming your ID, getting references, getting an Occ Health report etc. The usual delays are from your references and getting their response. You can help this along by contacting your references as soon as you know you are successful, and make them aware that they will be contacted regarding your reference. Occ Health can also be a delay as there's simply not enough of them for the amount of recruitment each Trust is trying to do, so they nearly always have a backlog.

When all the checks are completed, you'll be contacted to arrange a start date, and you'll be given your official contract to sign. This is you accepting the role and start date.

Usually, from interview result to arranging a start date is approx 7-10 weeks. If you are an internal candidate, this is much shorter.

Last updated 07.08.25


r/nhs • • Oct 30 '24

Support FAQs - Accessing medical records

4 Upvotes

This thread will be updated as and when more questions are asked frequently!

This information pertains to NHS Providers in England. There may be some variation in Scotland, Wales, and Northern Ireland.

"What are my rights with regards to accessing copies of my information?"

The General Data Protection Regulation (GDPR), in conjunction with the Data Protection Act 2018, gives everyone the right to apply for access to their medical records.

Source

"Who do I contact to request copies of my medical records?"

A request for information from medical records has to be made with the organisation that holds your records – the data controller. For example, your GP practice, optician or dentist. For hospital records, contact the records manager or patient services manager at the relevant hospital trust. You can find a list of hospital trusts and their contact details here.

Source

"How to I request copies of my medical records?"

Your request must be made in writing to the appropriate healthcare provider.

Some healthcare providers will have a specific request form that you must fill out, they may also ask for verification of your identity.

You will often be able to submit your request by email or by post.

"What should I request with regards to my medical records?"

You should state that you require a copy of your medical records and specify whether you would like all or part of your records.

"Are NHS organisations allowed to charge a fee for providing access to my health data?"

No. There are no special rules which allow organisations to charge fees if they are complying with a SAR for health data.

Source

"Can I be denied access to my health records?"

Under Schedule 3 of the Data Protection Act 2018there are certain circumstances in which full access to a patient’s health record may be denied. These include cases where the release is likely to cause serious harm to the physical or mental health of the patient or another individual. Prior to release, the data controller for the records should consult with either a health professional responsible for the individual or someone with the experience and qualifications to advise accordingly.

Source

"Can I access medical records on behalf of someone else?"

Health and care records are confidential so a person can only access someone else’s records if they are authorised to do so. To access someone else’s health records, a person must:

  • be acting on their behalf with their consent, or
  • have legal authority to make decisions on their behalf (i.e. power of attorney), or
  • have another legal basis for access

Source

"Can I request to amend my medical records if they are inaccurate?"

Yes. If you think that the health or care information in your records is factually inaccurate, you have a legal right to ask for your records to be amended. For instance, you can ask for your home address to be changed because you moved house. You may also ask for something you feel has been inaccurately recorded, such as a diagnosis, to be corrected. However, it may not be possible to agree to your request.

Health and care professionals have a legal duty and professional responsibility to keep health and care records accurate and up to date. However, mistakes in record keeping can occasionally happen.

Patients and service users have the right to request for their records to be rectified if they feel inaccurate information is held about them. They may make a request concerning:

  • demographic information, for example, wrong date of birth recorded
  • their opinion on the health or care information within their record, for example, they may not agree with the initial diagnosis given to them

You can read more from the ICO on "Right to rectification" here

A request can be made either by speaking to staff or in writing. You may need to provide evidence of the correct details, for example proof of address or change of surname after marriage. The organisation will then consider the request. Where organisations agree to make a change, they should make it as soon as practically possible, but in any event within one month.

Source

"How long are medical records retained?"

Retention periods vary per record type. You can Search the minimum record retention period here.


r/nhs • • 1h ago

Recruitment How is a recent graduate supposed to readmit to NMC (Nursing and Midwifery Council)?

• Upvotes

Asking for a close friend who graduated Aug 2025 from Midwifery.
There has been no band 5 jobs in London since.
Her registration lapsed in Aug 2026 and she left the NMC register one day before automatic disqualification.
No jobs in between.
Now she'd like to give it a try for one more year and trying to rejoin the NMC register.
The website is asking for a referee from someone in NMC register that she knows and has been in touch with in the last 6 months?
And a referee from her latest employer which in her case there is none? (both mandatory fields)
What is the best course of action here? Should she contact NMC?


r/nhs • • 3h ago

Recruitment is it worrying to try to get into the NHS

0 Upvotes

i’m at the beginning of my mrcp journey now with 0 NHS experience however all i keep seeing are discouraging comments and insane waiting times for jobs. i’m aiming for non training jobs ofc as i know IMT can be a far stretch. do i actually have a chance here or am i being delusional?


r/nhs • • 10h ago

Recruitment NHS being put on a waiting list after a job interview

3 Upvotes

Does anyone have any experience or have you heard of anyone getting an offer after an interview where you didn’t get the specialist nursing post you applied for however got put on a waiting list for similar posts for 6 months? I’m just curious.. should I still be hopeful?


r/nhs • • 4h ago

Complaints Lazy staff and favoritism

0 Upvotes

Hello everyone, I hope someone is able to lend some advise. I'm posting on behalf of my mum who has worked for the NHS for over 21 years at a large hospital.

For years now she has been coming home in tears due to the lack of professionalism and compassion she sees towards her patients on a daily basis. She has tried making complaints but this has only ever gone against her. Her ward manager is a lot younger than my mum and is very clicky with some of the other staff members - she is essentially turning a blind eye to the poor standards of care being given and allows certain staff members to stand by as my mum is struggling to deal with elderly patients. She is also pretty much managing my mum out of a job. Tonight was the final straw for me. She has come home absolutely distraught! I will be emailing the hospital myself - anonymously - and will also be reaching out to the local newspaper. I've told my mum for many years now to try and gather evidence of the wrongdoings on both the staff and the managers part, but she has always refused to take concealed video footage, as this breaches certain laws, or so she tells me. She does however have people who she has worked with in the past confirm that they will give statements. She has spoken with the union and exhausted all other support networks, where her concerns have unfortunately always fallen on deaf ears. Is anyone able to point me in the right direction where I can begin to surface these issues with people that will actually take action?

Thank you.


r/nhs • • 18m ago

Complaints Evil institution.

• Upvotes

You have a family member in the NHS you get to do whatever you want, kill anyone hurt anyone. Get away with anything. Same for teaching.


r/nhs • • 17h ago

Advocating Cancer surgery

2 Upvotes

My wife was diagnosed with breast cancer (triple negative) back in March that had unfortunately spread to the adjacent lymph node and a small area in her pelvis.

The plan was that she would undergo chemotherapy and then have the primary and the lymph node removed a few weeks later and that a course of radiotherapy may be required for her pelvis.

She had a couple of scans (CT/MRI) prior to her last chemo which showed that the primary and secondaries had reduced and there was nothing new, so we thought we were on track.

Then it was just radio silence, we heard nothing for weeks and I had to start to chase various secretaries to try to get answers.

We finally had a meeting with her oncologist on Monday and apparently the plan has changed, she will no longer be getting surgery as the cancer has already spread!

The current recommendation is that she continues with the Phesgo injections and also takes estrogen suppression medication; the scans will be repeated in a month or so to check.

After the scans she'll be referred back to the MDT .

My wife is a radiographer who has worked within the NHS for over 30 years so she knows a bit about how it all works.

She is struggling cognitively with chemo brain so I'm having to do a lot of the leg work and I don't know where to go for here?


r/nhs • • 14h ago

Process Does anyone know how long an mri request from MSK takes

0 Upvotes

I didnt know what tag to use lol, but i went to my physio appointment (herts area) she said she was going to refer me to get an mri done, does anyone know the waiting time, or how long it takes?


r/nhs • • 7h ago

AMA mens mental health

0 Upvotes

I have been going through extreme destress and upset after a recent re-occurence of a family betryal. I get a call from the nhs. I explained i needed to speak to someone because of thats going on, struggling to sleep, relentless thinking etc... and need a 3rd party view on things.

Later in the call when asked about substance abuse, i shared that i used cannabis daily.

Immediately it seemed, the cause was now aparant to them. I was referred to pathways, and told about how much of a terrible drug it was.

I understand weed can cause mental health issues but for me I find it helps alot. The main reason this annoyed me so much is because it feels like because I smoke it negates my right to be depressed, and its like they think the family betryal is only a problem because I smoke.

I was also given advice regarding someone to speak to about my problems later in the call.

Am I right to feel abit annoyed here?


r/nhs • • 16h ago

News Palliative care in Scotland

1 Upvotes

Hello there, I'm an italian MD specialised in radiation oncology with 3 years of experience in palliative care in Italy. I recently moved to Scotland (Edimburgh) for family reasons and I'm currently gathering all the paperwork to practice as a doctor here. I’d love to hear from fellow doctors—ideally in palliative care—about what working in Scotland is actually like (e.g., home visits, night shifts, ward life, etc.). Any info will be appreciated.


r/nhs • • 17h ago

Recruitment Band 4 RA role - visa sponsorship chances?

1 Upvotes

I’ve got an interview for a B4 RA role in the Mental Health Services Dept of a Trust, and they have been pretty vague about visa sponsorship as below:

If you are successful and you require sponsorship, your eligibility will be reviewed in line with the information on the UK Government’s website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK. 

I’m confused as to what to do, as my grad visa is ending in around 3 months, and travelling for this interview is a considerable time and financial commitment. Any advice? Thank you!


r/nhs • • 15h ago

Advocating As a patient, how do you correct a statement that is full of inaccuracies?

0 Upvotes

Hello,

After struggling to get answers on the nhs over my worsening symptoms and normal bloods.

I went to a private gp for a tailored blood package, which has come back with some answers.

Now I can't really afford to go fully private so I was given a formal letter with test results and request for further investigations.

Which my NHS gp is taking seriously and has requested guidance.

The issue is, I didn't fully read the letter before handing it over to gp surgery to be scanned on my medical records.

There are some timeline mix ups and relevant information missing.

I really struggle to describe symptoms face to face given the fatigue and brain fog, turns my brain to moosh.

The receptionist at my gp surgery said she can upload what ever I write but, I'm not sure if it should be in letter form and who to address it to?

Any advice would be much appreciated, thanks.


r/nhs • • 2d ago

Complaints We’re a scientist and a radiographer, and we STILL had to fight the system to get diagnosed. What happens to everyone else?

84 Upvotes

Hey everyone, I needed to vent this because the sheer amount of diagnostic failure my partner and I have experienced over the past few months has left us both angry and deeply worried about how the current primary care system treats ordinary patients.
For context: I (24M) am a scientist, and my partner (24F) is a hospital radiographer. You’d think having medical literacy and understanding how diagnostic pathways work would make navigating the healthcare system straightforward. It didn't.
Here is how primary care failed both of us on two completely different conditions:

Case 1: My Eyes
I developed metamorphopsia (visual distortion) and severe photosensitivity (high sensitivity to light). I managed to get an OCT scan from spec-savers that showed clear structural changes in my retina, which is a massive red flag in eye care that warrants an urgent specialist referral.

The GP’s response: Looked at it, dismissed it as "dry macular eye," and told me point-blank that there was "nothing to be done." No referral to the hospital eye service. No follow-up. Just sent me on my way to live with progressing visual distortion.

The Reality: I had to advocate for myself, bypass the GP, and pay out-of-pocket for private care. The specialist immediately recognized it as a Stargardt disease subtype (a genetic macular dystrophy that likely leads to blindness over time).

The Aftermath: I’m now awaiting genetic testing results (ABCA4 line) and managed to source NoIR 97 filter glasses myself which are know to enable me to keep my eye sight for much longer, and have made a massive difference to my daily glare and comfort. But if I had listened to my GP, I’d be sitting at home in the dark believing I was helpless.

Case 2: My Girlfriend’s medical dismissal.

While I was fighting for my eyes, my girlfriend developed severe, debilitating pelvic pain, pain during sex (dyspareunia), secondary vaginismus, chronic fatigue, sleep loss, and loss of appetite.

The GP’s response (x4): Over the course of weeks, four separate GPs told her it was "just a virus" and sent her away.

The Gaslighting: Despite her telling them her symptoms made her daily life miserable, they repeatedly forced her to take pregnancy tests at multiple appointments instead of running actual pelvic investigations. When she finally went back with me standing silently in the room, they suddenly agreed to do an exam, only to default to treating it as a basic "infection" without confirming anything on swabs.

The Reality: In total desperation, with no primary care doctor willing to look further, she ended up in A&E. The hospital team immediately recognized the severity, ran urgent scans to rule out cervical cancer, and after weeks of specialist testing confirmed adenomyosis (her uterine lining growing deep into the muscular wall).
The Aftermath: She is finally on proper medical management and pelvic floor therapy, but it took a hospital emergency visit to get basic gynecological care.

When we look back on this, what terrifies us isn't just that these individual GPs were clueless, it’s the realization of what happens to people who don't have our background.
We knew how to read scans, we knew what medical terms meant, we knew when a doctor was giving us scientifically impossible answers ("a virus doesn't cause vaginismus"), and we had the privilege/stamina to keep pushing, pay privately, or go to A&E.
What happens to someone who doesn't speak English as a first language? Who doesn't know what an OCT scan means? Who can't afford private care? Who trusts their GP implicitly when told "it's just a virus"?
They get sent home. They live in pain. Their vision degrades. Their conditions worsen.
The 10-minute appointment model and aggressive gatekeeping mean GPs are defaulting to low-effort shortcuts instead of basic clinical curiosity. If two medical/scientific professionals were treated like crazy, hysterical, or uneducated patients, the system isn't just under pressure, it’s actively failing the people who need it most.
Has anyone else had to become their own specialist just to get a basic diagnosis?


r/nhs • • 1d ago

Recruitment Employment gap due to mental health

4 Upvotes

I've just started a course at university as a mature student and recently found out that the NHS does a full employment check. A couple of years ago I was unemployed for 3 years due to mental health but have pulled through and started working again. I've worked for a couple of years and am now about to start a degree. I suspect I've had CPTSD the entire time. Will this affect my chances of getting a job when I graduate? I know the laws around discrimination, but in reality there is so much stigma around employment gaps and mental health.

Any insight would be great.

Thank you.


r/nhs • • 1d ago

Recruitment NHS GMTS 2027

1 Upvotes

I’ve been a nurse for 7 years, currently band 6 and progressively got tired of the low pay at the NHS. I’ve been thinking about applying for a healthcare management MBA and came across the NHS GMTS. Does anyone have experience/ has heard of someone going for it as a RN? Is it a good thing to do? I started the application but keep thinking about the fact that we’re expected to resign from our jobs. If anyone has completed the training what are the jobs prospects? Are you working in or out the NHS? Thank you in advance ☺️


r/nhs • • 1d ago

Process Second referral for potential brain tumour - how does this work?

2 Upvotes

Hi all,

So in January of 2025, I was referred by my GP for a neuro consult and brain scans due to ongoing migraines that we wanted to make sure weren't the result of something worse. I never heard from the hospital I was referred to, and followed up a few times, but it was a Routine referral so I was told it would take a while.

I saw an optician today and he did some tests and basically he is also worried that there might be a neuro issue causing the migraines and screwing with my eyes, so he said he'd make the same referral as the GP but mark it Urgent.

My question is, basically, what happens now? How urgent is Urgent? Also optician said at 10am that it should be on my NHS app by midday and as of 5:13pm it's not there, so at what point do I follow up considering the optician did use the phrase brain tumour?


r/nhs • • 1d ago

Recruitment Imaging assistant band 2

1 Upvotes

Anybody got any idea on any questions they could ask in interview and any tips for the interview thx in advance :)


r/nhs • • 1d ago

Process What’s the point

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4 Upvotes

they never contacted me on Friday so I’ve called them every day but they haven’t answered the phone. getting really sad and frustrated


r/nhs • • 1d ago

Advocating I hate the NHS.

0 Upvotes

I had a femoral line inserted into my groin for the first time today. Before the procedure took place, the doctor had a cold/freeze numbing spray used on me to numb the area. It was continuously sprayed into my vulva approximately four times and this caused an instant burning, acidic pain that lasted for several minutes. (It is the evening now and I still feel discomfort down there.)

When I told the doctor that this was causing me immense pain, he didn't say or do anything. He was completely apathetic and just carried on with the procedure whilst I clenched my legs closed whilst trying to cover my genital area with my hand over my hospital gown. I sobbed throughout the procedure due to this burning pain.

My pain was brushed off and I was told that this pain had been caused by 'anxiety'. I was repetitively offered anti-anxiety meds, despite not having an anxiety disorder.

When the procedure actually started, it triggered a severe sickle cell pain crisis. This was ignored and the man just kept going. I had to grab onto my phone as hard as I could to try to distract myself. I tried so hard to keep as still as possible.

I was vocal about both issues during the procedure: i.e. the freeze spray causing a burning pain in my genitals and also about my sickle cell crisis when it started. He did not stop at any point or give me a short break or any time to breathe.

I was gaslit about my pain continuously and repetitively offered anti-anxiety medication (and at one point, paracetamol). My vagina did not burn because I am 'anxious'. It burned because you carelessly and excessively sprayed a chemical substance onto it! Why were anxiety drugs pushed so hard on me?

I am not someone who struggles advocating for myself when I need to, but my concerns are never taken seriously (i.e. not even verbally responding to acknowledge that I had expressed severe pain and discomfort - I essentially just talk to myself because I don't even get an 'oh, okay' or just a grunt of acknowledgement).

I feel as though the above would not have happened had I been a man. This is just speculation and I am ready to accept that I may be wrong on this point.

I am lucky that I insisted on having my boyfriend in the room with me as I have a loving and understanding partner who is able to provide me with some comfort. He tried so hard not to cry whilst trying to comfort me today and it absolutely broke my heart to see the pain/sadness in his face. I could see that he was trying to be strong for me and I felt so sad seeing him like this.

The account detailed above is just one of the endless examples I have experienced. I have had multiple yearly experiences similar to this for many decades now as I have had to deal with this sort of thing from when I was an infant (my mother used to try so hard to advocate for me from infanthood, so that is how I know this was happening back then). As someone with severe health issues, I have always regretted making the decision to seek emergency medical assistance or consenting to treatments. I always wonder why I bother. I feel so dumb every time I am hopeful or optimistic.

--

I live outside London and a train ticket to my appointment cost £90 today. I have some friends who have said they'd like to support me and come to appointments with me, but I do not feel comfortable asking people to spend that much money on the train every couple of weeks. Side note: I am annoyed I spent this much money on travel for this bullshit day. If I knew the above would happen, I would have never consented to undertaking this treatment that is meant to happen every few weeks. I would love the extra support, but I don't want receiving that support financially burdensome for them.

--

How do other people handle or get through experiencing medical trauma repeatedly or traumatising hospital experiences? I am the only person I know with my health issues and I feel alone and isolated not knowing anyone with severe, chronic health issues who understands what this feels like. I have read so many published news articles and posts over the years of patients with my condition detailing similar experiences of poor care, so I know I am not the only one who has to deal with this.

[I don't mean this in a mean way, but I am not interested in hearing about people who, for example, maybe broke a bone once and had their injury understood and addressed right away.]

I would very much appreciate hearing from those who have severely debilitating, lifelong illnesses that are constantly misunderstood or brushed away repetitively. I would like to hear from other patients who try so hard to advocate for themselves when they are at their most vulnerable and how they handle it when it fails.

#oneofmanystories #sicklecell #NHS #rant


r/nhs • • 1d ago

Process Geneticist and NHS blood tests

0 Upvotes

Hi everyone,

Ive been trying to get refered to a geneticist through my GP due to some concerning symptoms that the neurology team has stated is out of their scope but my GP denied to do the referal as aparently the geneticist team is reallt tough to get into. I am wondering if anyone has had experiences with the nhs geneticist teams? Because im stuck at the moment, I'm in the process of looking for a private geneticist but am wondering if anyone had any recommendations? Im preferably looking for one that offers private referrals but is on the NHS/could requests blood work through the NHS even if a private consult is made?

Any advice would be appreciated!


r/nhs • • 2d ago

Complaints Is there any way to get services to respect my time?

53 Upvotes

Ok so I know there's bigger issues in the nhs but can someone please teach them that patients have lives, yes even ones with lots of health issues.

Was expecting a call today at 9am. I've been waiting months for this referral, got texts saying if I miss the call I'll be discharged. Missed half a lecture but eventually gave up and went, staying alert in case I had to leave the lecture to take the call. Nothing, eventually called the appointment line and sat on hold (I have call waiting on my phone so I wouldn't miss the call) and when I got through they just casually said "oh it has probably been cancelled, they will get in touch"

Also got a call today from a different department, who want me to talk to their consultant. He will ring at some point on Friday. I begged for some indication of time and they said they will try for the morning but can't promise anything and seemed quite annoyed that I was asking.

These aren't casual calls, they are deeply personal and private, and quite upsetting. So it's not just the insulting presumption that I'm sitting around doing nothing, it's the stress of waiting for that call. It is also really common, as someone with multiple health conditions I'm in this situation at some point most weeks. Add in that housing, benefits, social services and schools all have the same attitude, and it becomes a major issue. Sometimes they call or even visit without notice as well, not through any kind of trying to catch me out, just because it's when was convenient to them.

How can it be acceptable to expect me to discuss my toilet habits, mental health, parenting, etc on the phone, without warning, when I'm often in public or at work when they call? If I refuse then they don't give me the small amount of help that I rely on to survive.

I know services are stretched. Personal lives are also stretched, particularly for disabled people and working class people. I'm working 5 jobs, studying full time, trying to parent, trying to have some kind of self care as well. Even some kind of acknowledgement of how bad this is would be a start!

I asked my housing association for help getting a ramp fitted. I heard nothing for weeks, when i chased it the worker said "oh i knocked on your door last Tuesday afternoon and you didn't answer so I presumed you no longer wanted help".... I was at work! She was clearly not sitting in her house on the off chance someone might turn up with no appointment so why did she assume I would be? Oh yeah, I'm disabled.

It is infuriating.


r/nhs • • 1d ago

Recruitment How many people apply for band 6 jobs and get interviews? - London

1 Upvotes

For recruitment managers, how many people tend to get into the interviews for a band 6 role? I’ve recently interviewed for one in London and I’m gauging the competition while I wait for my result


r/nhs • • 2d ago

Process I keep hearing NHS was fantastic 15 years ago, what happened?

20 Upvotes

Hi all,

I’m relatively new in the UK and had some unideal encounters with NHS.

I personally cannot understand how a country this powerful and rich can have a healthcare system like this but I can be missing a lot of points.

But what I want to understand is, I keep hearing it was perfect ‘exactly’ around 15 years ago.

I know 15 years is not short but also not like 30-40 years. What happened?


r/nhs • • 2d ago

Process Mri results

1 Upvotes

I had an mri 2 weeks ago through outpatients, requested as a result of an a and e trip, and i am yet to hear anything back. i was told id recieve my results, and next steps withing 1-2 weeka. Its to help aid an ongoing investigation for fnd, any help in what steps to take would be great