r/bathandbodyworks • • 8h ago

Store Policies/Questions What just happened?

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163 Upvotes

Hi!

I arrived at the store, and it was only myself and the associate, who I assume has a managerial role since I watched her carry out the sales sign to the curb. (plaza shopping mall) I saw three mist, two are pictured and the third was Starfruit Sangaria (?). All were on the 75% off table. I grabbed the two mist, along with two Dream Bright lotions. She saw me put them in my basket and commented that she was going to get them if I did not. I laughed, walked around a bit more, then went to check out. She scanned DB, and it rang up full price. She stated," I am not sure that's been happening a lot lately." I waited, assuming since it's a known issue, she would override the two bottles. She instead just repeated her statement, so I declined them. Then, when she grabbed the mist, she told me she couldn't sell them to me because the system would not let her. I asked if this could be an override or what could be done and was met with the same response.

I am inclined to call back and ask for a manager, but if she opened the store, isn't that her?

What would you do, is it worth it? Can you add more context on why she refused to sell the items?

Thanks.


r/bathandbodyworks • • 16h ago

Product Talk It's so cute I can't stand it. My mom's been looking for a nightlight!

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145 Upvotes

I bought one immediately for my mom, as we had oddly been talking about nightlights the other day. I'm not buying the wallflower scents, so.hopefully it won't break! Anyone else just use the nightlight part?


r/bathandbodyworks • • 17h ago

Product Talk If you can only buy 1 of these candles for the holidays which one are you buying?

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148 Upvotes

Say you can only afford to buy 1 candle for the Christmas season, which 1 will you buy? Which would you recommend?


r/bathandbodyworks • • 8h ago

Product Talk BBW Missed Its Audience

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137 Upvotes

I have been saying that BBW didn’t market Nocturnal Rose properly. I had this pop up on a social media feed. My immediate thought was this is how the beautiful, gothy Nocturnal Rose should have been marketed.


r/bathandbodyworks • • 21h ago

Product Talk Marked safe from giving ulta my money for pink suede.

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112 Upvotes

It’s already in my collection 😝 Notes of Blush berries, Velvet peonies, and soft cotton. Very sweet, cozy, and ‘heavy’ I️ love her and wear it mostly during like january/feb when it’s the coldest in my region.


r/bathandbodyworks • • 21h ago

Collection Everyday Luxuries

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87 Upvotes

Top three; guilty as fig, aqua hour, infinite radiance. Honorable mention goes to love unleashed. Least favorite is pink obsessed (sorry lol) 🦚


r/bathandbodyworks • • 5h ago

Product Talk So good!!! I slept on this one

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66 Upvotes

Pleasantly surprised!! There was one left at my store and I grabbed it because it was cheap! I love it 🫐


r/bathandbodyworks • • 8h ago

Haul Bath and Body Works STOP Using Door Dash!

52 Upvotes

Bath and Body Works needs to stop using Door Dash as a delivery option. I had 3 orders that were never delivered. The order shows the driver whoever he or she may be has had the package over a week with no delivery. BBW is sending out replacement for what could be replaced. An order that included the Fall & Coffee candle holders are no longer available so I’m SOL. The CS rep told me that a customer said a Door Dash driver on delivery took a picture of the box then walked off with it. So BBW you’re not saving money if you have to re-ship the order that was stolen by Door Dash.


r/bathandbodyworks • • 5h ago

Sales/Coupons This is what we have left here. I got lucky and got the last Champagne Apple and Honey lotion in the store for the sale!

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44 Upvotes

Only thing I wish i had got more of the caramel vanilla because I've fell in love with it!


r/bathandbodyworks • • 1h ago

Collection My collection: )

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• Upvotes

My collection of products, bought a lot during the sales and gonna slowly go through them to see what I’ll keep and what I’ll give away


r/bathandbodyworks • • 9h ago

Haul “No more candles!”

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40 Upvotes

…. Then they drop more Christmas 🕯️🤭 YOLO!!


r/bathandbodyworks • • 20h ago

Haul THINGS IN THE 75%OFF SECTION

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38 Upvotes

Look what I found. Mind you, it was at a BBW in the MS delta, and they had several. Lots of the lotions, sprays, and hand soaps too (all 75% off). But I just wanted this. I would've died if I had seen the candle holder. 🤣


r/bathandbodyworks • • 21h ago

Other Christmas Tree Candle Holder

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35 Upvotes

I know everyone was a bit upset about this one the other day but I saw it in store today and I like it more now 😅

It’s much bigger than I thought it would be!

I’m a little scared to get it since people said they’ve had issues with it leaking but it’s really pretty

The store only had two!


r/bathandbodyworks • • 6h ago

Haul Last fall haul!

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35 Upvotes

Finally got my order from October 5! Delivered by FedEx and everything is in perfect condition. And I got a coupon book! Happy October 🍂🍁


r/bathandbodyworks • • 4h ago

Product Talk Halloween and pumpkin scents 🎃

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27 Upvotes

I adore Evil Queen !! My buddy Toby trying to take a nap nearby 🐕


r/bathandbodyworks • • 10h ago

Haul My new haul

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25 Upvotes

They’re all 10/10!!!


r/bathandbodyworks • • 7h ago

Haul 75% haul today

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23 Upvotes

Contemplating getting this candle holder , cost wise and space ,etc. I saw a video where someone was placing Christmas candles on him in the store with his red/green outfit. So at this price I snatched him up! 🥰 🐻 Oh and the soap holder of course for my kitchen. I got bear candle holder with 25% coupon and gc last time. On this purchase I used my recent coupon. My daughter still has hers if I need it. But TBH trying to not get anything else till BF & candle day. 👀


r/bathandbodyworks • • 6h ago

Sales/Coupons Coupons in shipment?

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19 Upvotes

Never seen this before! I dont usually get coupons so this is exciting


r/bathandbodyworks • • 1h ago

Product Talk it's too soon for Holiday stuff!!! I hate this false scarcity/rush rush rush approach 😩

• Upvotes

So only last week we had the October 10th flash sales in Australia, so I got a few bargains and I was like "Great, now I can put my wallet on ice for a few months".

But now the Christmas stuff has dropped and I would love to get Sugared Pine Needles 3-wick, but it's gone live so early! I know that I am feeling precisely the way these types of product drops are designed to make me feel, but man. Bring back the days when Christmas stuff started appearing in late November!!


r/bathandbodyworks • • 8h ago

Haul I have not ordered candles in for freaking ever 😭

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16 Upvotes

r/bathandbodyworks • • 8h ago

Product Talk About to Buy Overpriced Coconut Cream Pie from Mercari 🥥

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12 Upvotes

...unless anyone knows it it's coming back?

This particular bottle is also from Mercari, it only had like 1/4 left and the packaging was already super messed up, but, at that time, I was just trying it. So I was okay with a 1/4 full bottle.

Anyone else love this? I searched the sub and someone said it smells like SDJ 71, and I could not disagree more. First of all, SDJ 71 doesn't have a coconut note, it has a "coconut blossom" note. And SDJ 71 is soooo gourmand and buttery, CCP is so much more wearable. It's the perfectly wearable gourmand.

Anyone else love CCP?


r/bathandbodyworks • • 19h ago

New Releases Ulta Beauty’s Pink Suede post: “only at Ulta” - some thoughts

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10 Upvotes

I was sort of thinking BBW’s post left something a little open to interpretation in regards to Pink Suede’s exclusivity at Ulta (maybe they meant the full product line was only at Ulta?)

But Ulta Beauty’s post is much more to the point as it simply says Pink Suede—full stop— is “only at Ulta.”

Going over to BBW’s advert on their Instagram (last pic) it’s neat that they went with a similar set up as Ulta. But included a video (which does show the holographic effect) and other stills.

I do think Ulta’s ad pops more. Just more color saturation and more concise in the description too.

The Ulta page comments doesn’t have that much going on but the BBW comments has more complaints.

I wondered why the Pink Suede packaging was just so plain (except for the holographic effect) but I guess I do see how it matches Ulta’s aesthetic and fits on the page.

Ulta’s page shows more young people whereas BBW’s page shows more products with lots of competing designs. I guess I see how BBW is trying to angle towards Ulta’s audience which does appear to be an influencer heavy crowd.

I’ve thought the BBW x Ulta alliance is kinda strange since they are competing for some of the same market. And BBW put their most worn out fragrances (their “icons”) at Ulta and a lot of it. It feels like there’s confused agendas and yet today it was announced BBW would be at what amounts to be like 900 more Ulta stores, crunching the numbers. So something must be working?

So confusing how Fruit Fusions seems to be made for Ulta and yet isn’t at Ulta. Even the Isima hair also product on the Ulta Beauty page today is like the same colors as the fruit fusions bottles (pink, purple, yellow).

Anyway I’m just rambling. Actually I think having an exclusive scent at Ulta is the first thing that’s starting make sense business wise in their partnership. As much as it sucks to lose access to another scent at BBW, there would be really no reason for BBW to be at Ulta if I didn’t offer something exclusive. They are both mall stores known to be close together. Though BBW has been closing some mall locations this year and is working on doing more freestanding locations.


r/bathandbodyworks • • 23h ago

Haul TURNS OUT FEDEX DID SOME DAMAGE :( I got an update on this beautiful order I put in during that big fall sale, that my package was damaged. B&BW gave me a refund but I just wanted my items :(

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10 Upvotes

r/bathandbodyworks • • 7h ago

Bodycare Scent Similar to Wicked Vanilla Woods?

10 Upvotes

Wicked Vanilla Woods is my signature scent that I like to wear all year long. It wasn’t available this fall. Does anyone know of any scents that are similar?


r/bathandbodyworks • • 9h ago

Dupes Morning tea house smells like Kyoto tea house

10 Upvotes

If anyone is a fan of goose creek and has the Kyoto tea house candle the bath and body works “morning tea” candle is the EXACT same candle!! Which is awesome for me because Kyoto tea house was my favorite candle ever. I just received my bath and body works candle last night and literally gasped when I smelled it. I still have the Kyoto tea house, I sniffed that one and the bath and body works and was delighted and surprised.

The title has a typo, I think the BBW is called “morning tea”