HDD prices for NAS and NVR are a real pain.
If you're interested, I can describe the equipment topology, share photos of the rack, etc.

Hey Everyone,

I recently wantes to purchase the Unifi UPS 2U but Noticed Ubiquiti charges 25€ (~28 USD) "Memory Surcharge".

I completely understand why they implemented this system rather then raising the prices outright.

But why would they do it on a device that does not have any meaningful amount of Memory?

Is there a way to correct it?

Thanks!

Edit: I know that it has some ram 🙄 but the amount is not specified i am guessing ~256mb or even less. That doee NOT justify charging 25€ extra.

Attached are photos of a client site. It is a residence approx 4200sqft. Their primary complaint is WiFi feels a bit slow at times, leading to YouTube buffering and whatnot. When I look on the backend everything seems perfectly fine, except a low percentage of tx retries. What do yall think might be the issue?

6gh disabled last night to keep signal strengths high.

Edit: how do I add photos?? Grr
DNS has been updated per recommendation to Googles exclusively.

I think the culprit maybe that one of the APs, a U7 Outdoor is connecting at E rather than GbE. Time to replace a short cable…I

Final edit: turns out the issue really stemmed from an AP connecting at E, or what’s rated for 10mbps. 4K on yt requires 20, ideally 25mbps. Nonetheless I did suspect AP overcrowding might’ve been contributing as well. In the end with y’all’s insight I tackled 2 different issues pertaining to the same network. Thanks to everyone that contributed!!!

Pros would go above the garage pointing to the driveway so the purple, and then the back corner of the garage area the pink line

Does anyone have any experience with the new smoke and CO alarms? I'm curious how people like the units + and are designing the placement of the SuperLink Gateway to support them.

I also read this in the FAQ "Future products will accommodate a wider variety of installation scenarios and direct interconnection between smoke alarms", so I presume there isn't a wired option vs. battery only.

A small wing of the company I work for has been slowly migrating away and we're excited to get their own network, and through some various tactics I convinced them to go this way with things.

Needless to say I'm very excited to play with new toys.

Is that too much the ask?

Also known as a rack not full of strictly Ubiquiti products.

Recently completed a network refresh and rack update with changeover to Ubiquiti. Other equipment throughout the house is (1) U7 Pro XG, (2) Flex Mini 2.5G (media stand, wife's office) and (1) Flex 2.5G PoE (my office).

Patch panels and UPS are pre-existing, re-purposed a rackmount.it RM-FR-T14 (with keystone swap to white) for UCG Fiber, filler plates and PDU are new. While it would have looked cool to be all Ubiquiti silver and I'm not against overkill, I had no interest in throwing away money just for looks.

OS2 SMF optics and cables are ipolex brand from Amazon (owned by 10Gtek, same exact stuff with different name on sticker) except for a Fibergaga industrial armored cable running through my attic for the Pro Max 16 PoE to Flex 2.5G PoE uplink. Only downside I've found so far with the ipolex/10Gtek optics is that I don't get any optical levels in the controller, even though these optics support DDM. They do perform as expected at 10G.

In the future, I will swap all my Wyze wifi cams to UniFi PoE and will add UNVR (or G2) and a second Pro Max 16 PoE as I'll need more ports than the single switch will provided. I could have met total port capacity needs after camera swap with a single Pro Max 24 PoE, but I opted to go down the two switch route as its less money spent upfront, and I have switch redundancy.

I purchased a modem, switch and a couple of U6+ wireless AP's just over 2 years ago (2 years and less than 1 month). One of the AP's have the white ring of death which seems to be very common from my research around the 2 year mark. I managed to get an RMA accepted, which I am thankful for but when submitting the RMA I accidentally mistyped a single character on my shipping address. After contacting support and asking for that to change.. so the device/replacement can eventually be sent to me, the RMA team have replied "Unfortunately, once an RMA has been submitted, we are unable to modify or update the shipping information associated with the claim."

So.. am I supposed to send this device back to them (which will cost me about $50 AUD) for them to send a new device to an incorrect address? What the hell!?

Do I submit a new RMA for it just to be potentially declined? They didn't offer a solution, so I am confused.

@ubiquiti.. if you’re listening.. across all your product lines… in alarm manager… and, at a minimum… we need to know before any device update is about to occur and when any device is back online after that update.. full stop..

You can view some details in the logs, but notifications/webooks are way better. Nice to have: also would be nice to know after an unscheduled unifi device reboot, etc. My god.. the year is 2026 and we have zero native notification insight into when things go down or come back up from upgrades in our own tooling. Yes, it’s scheduled to look for the update, but we need to know when there are issues with that update. Assumptions shouldn’t be made. Especially important in the AI frontier armageddon era we’re all in today. We need to setup/schedule daily updates for sure. We just need to know if something has been offline for 2 or more hours and if it was because of a hung update or something else. I can certainly monitor external facing ip uptime via some other service on my ip, if I have to, but internally is a real ball buster right now. I don’t know if anything went offline for a prolonged time because it was unplugged, fried itself, or it was a just a failed update, etc. Generally it’s been the update so far and a cold boot fixes, thankfully. Would even be nice to get a notification if the update was a success or not. I know we’re all hammering the update servers, so I expect update failures or even prolonged downloads,etc., but I truly appreciate your software and hardware solutions.

General public, please let me know if I, or my Claude/Chat GPT, sessions etc. have overlooked anything from the above in alarm manager, including on EA releases..

I'll try to keep this concise, but last night my wife and I heard a voice in my kids room (attached video) through our intercom. Completely freaked me out, more so because I believe the only place it could have come from is the UniFi Cameras.

Ive been looking at logs and sending Claude through them and everything is coming back clean.

Kids Room Devices

• G3 Instant (opposing side of the room)
• G4 Instant (opposing side of the room)
• Google Home Mini
• Sonos Move
• Intercom (Model DM111/DM111-2)
  

Tech Stack in the Mix

• UNVR - Remote access enabled
• UDM Pro
• Proxmox
• Nginx Proxy Manager
  • Proxy to Home Assistant
• Home Assistant
  • Music Assistant
  • UniFi Protect
  • Apple Music
• Sonos

Events

• The intercom has two sides; a child side (microphone) and parent side (speaker). We heard the voice through the parent side in our bedroom.
• I pulled up the camera's and rolled back to when I heard the sound and listened again, and the voice is there, in the room. I thought maybe my parent side monitor just picked up a neighbor, but I confirmed through the cameras it was in the room, on the other side of the house, 2nd floor.
• The Sonos speaker was actively playing rain sounds.

Investigation

• The voice was not TTS as you can hear.
• Confirmed no network traffic to the Google Home Mini, no chime, no broadcast message
• Listened to the rain sounds on my phone to see if there was a voice in the audio; nothing there.
• To my knowledge, Sonos doesn't support dropping in and speaking through the speaker, no chime no broadcast.
• The baby side of the monitor in the room only has a microphone, no speaker per the manual. I also opened it and confirmed no speaker inside the baby side of the monitor.
• Ran log checks against every authentication into nginxproxy manager, the udm pro, home assistant, unvr and even pulled logs from the cameras themselves; confirmed no stream was played through the camera. No connections into anything other than my own.
• Confirmed all logins under my account, and the wifes account for unifi were from our known IP's, local network and known public IP address / devices.

Normally, seeing logs and confirming no strange behavior would put me at ease, but that still doesn't answer the question of, where the hell did the voice come from??

I just learned about these things, Matter being the home automation/IoT standard, and Thread being essentially an IP based networking for IoT devices over the non-Wifi 2.4GHz radio system that works with it.

Neat stuff.

Updates from Ubiquiti a few days ago, specifically the SuperLink Gateway HA, the new one, has a Thread radio setup (with the loss of Bluetooth support, as it would cause interference) and recently the addition of pairing codes for Matter device awareness. The next thing they mention in the update is "For the first time, visualize IP and Thread devices together in UniFi Topology, with custom alerts and powerful tools for troubleshooting connectivity." suggesting continued Matter over Thread support.

In terms of implementation of Thread, the newer Apple Home... stuff, supports this type of connectivity. The brand "eve" of IoT home automation devices operates on this type of connectivity. A few other big companies have or are developing systems that support these standards.

So, the proprietary SuperLink standard is still ISM band, but on the baby-monitor-band (915MHz) rather than actual WiFi (2400MHz/2.4GHz). About as much data as you can pack in to bandwidth without a license or being wifi/2.4GHz. A benefit is you can encrypt it over air legally, which is not the case with many other open or available radio bands. And the Matter over Thread is essentially the same type of "baby monitor band" style of use, but is in the 2.4GHz range, and can therefore pack way way more data. The IPv6 base of the system, I would suppose, means that there is some level of encryption/handshake/privacy? Similar to the benefit of simple encryption over 915MHz.

I'm really eager to see how home automation and IoT connectivity develops through these standards and systems, but I'm also very curious what everyone thinks about these moves. Will it work? Will it be awesome? In outdoor settings, will connectivity go out when it rains really hard? Will this help support scientific data collection efforts like USGS water flow data and other sensors?

What other higher-data processes do you want to see work on these systems? What type of devices would integrate well on these standards with the Unifi ecosystem for home and enterprise/campus deployments?

What do you think?

EDIT: A lot of good comments from different sides of the aisles. I personally was considering a top-down, all Unifi network, including cameras and entry sensors/other security and home sensing, but I was personally waiting to pull the trigger on getting sensors and the SuperLink Gateway, since the new gateway might be really cool. But, I am considering that I should look more widely other companies producing different types of sensors... lots of them cheaper, surely, and perhaps just as good at connecting to any network with all the new communication protocols and radio systems that support them.

Had another thought, regarding Reticulum... sort of like Meshtastic/MeshCore communicators, that is a system that operates on 915MHz, but can also utilize 2.4GHz WiFi and Bluetooth, and potentially other methods to communicate. As far as I can tell it's kind of terrible and not built out and it's kind of open source, so probably not stable as it stands, but the idea of cross-device, cross-system communication to build a unified network is compelling and feels tangentially related to the 915MHz/2.4GHz non-wifi ISM band activities that these home automation-IoT companies are doing. There is so so so much 2.4GHz equipment, radios, antennas floating around, it would be almost stupid to not reuse them for something modern. Plus we all need higher fidelity WiFi sensing in our lives :)

A recent update has made it so that when I go to view detections it shows only smart detections and not all motion. Is there a switch somewhere that changes this back to displaying all events?

I have 2 networks connected over SD-WAN

Network 1 - 192.168.10.0/24 - This is the network that hosts the plex server.

Network 2 192.168.1.0/24

Firewall policy is set so that network 2 can only communicate with the plex server and blocks connections to any other ip address on network 1.

Network 1 firewall is set to only allow connection from network 2 to the plex server on network one.

Net2 >> SD-WAN >> Plex on Net 1

Plex >>> SD-WAN >>> Net2

Where my trouble comes in is I want it so that when you use Plex amp on Network 2 it send the traffic over the vpn to network 1 and plex amp allows Plex Direct play.

Currently it keeps forcing Plex amp on network 2 to send though plex servers and does not allow direct play.

I have messed with it so much but im clearly missing something.

Is this even possible?

Is anyone here using both paid for CyberSecure and free QFeeds together? Or would that overlap too much?

Got the home setup cleaned up and everything tucked into a 15U cabinet. Matching silver gear, short patch cables, and just enough room left to make more questionable financial decisions.

The setup:

UniFi Pro UniFi Power Distribution

Pro Max 16 PoE switch

UniFi Dream Machine Pro SE

AC Infinity rack cooling

UniFi UNAS Pro 8 with 4 x 24TB Toshiba N300 Pro drives

Two U7 Pro XGS access points, mounted elsewhere

Eufy NVR and Cameras

HP laptop running Ubuntu, hosting my AI assistant, home assistant, Immach, Jellyfin and other home lab things.

Internal rack air stays around 20–24°C. Currently using it for networking, cameras, and self-hosted photo storage, with a personal Netflix setup on the to-do list.

Pretty happy with how it came together. Rate the rack, tell me what you'd change.

Flair: whine / complaint, though I'm not really bothered. Just hoping some of the following come to fruition.

I've been on the cusp of moving off my current home security "solution", and have stopped myself from pulling the "buy now" trigger a couple of times. FWIW, here's my list of needs and wants that would nudge me over the line.

Need:

• Keypads with easily distinguished panic buttons (e.g. assignable to Fire / Medical / etc.). I'm open to SuperLink or PoE. On second thought: while I hate adding more battery-powered devices, retrofitting PoE to the install locations realistically isn't going to happen.
• Support for hardwired smoke and CO alarms. This seems like it may be coming, per the current battery-powered option's FAQ: *"Future products will accommodate a wider variety of installation scenarios and direct interconnection between smoke alarms."* I'll buy 6 of these if and when they ship.
• The SuperLink Gateway HA to ship. I need the LTE backup.

Want:

• The Alarm Hub Kit sold without the bulky enclosure, or at least supported outside it so it can be fitted into other cabinets (the FAQ specifically says this isn't supported). Ideally the tamper detection could be fitted to third-party enclosures, so I could put it in something like a 42" On-Q in-wall enclosure alongside other equipment and fit the sensor to its door.
• An outdoor-capable SuperLink thermal sensor, with a definable rate-of-rise or maximum-temperature trigger. These would go in uninsulated garage spaces where multiple EVs charge.
• A purpose-built option for exterior corner-mounted cameras. Ideally one PoE install giving 270° of coverage. I don't want a single stitched stream, especially if it costs net resolution; I want one compact enclosure that leaves no blind spots. More or less a more discreet, compact AI Multi-Sensor 4 with one less camera.
• A Protect-integrated garage door controller along the lines of ratgdo / Konnected / Tailwind.

What I really want (but don't expect)

I run both Home Assistant and Scrypted to bridge into Apple Home. I don't want or need family and some guests inside UniFi apps; it's just easier this way for some of my "end users". The tumbleweeds drifting across Ubiquiti's sad, lonely public GitHub are a massive missed opportunity. Shipping these so they're "natively" installable on Unifi gear, but opening up the pieces under a suitable OSS license (with Ubiquiti retaining governance, SDLC), would let the community build and maintain them beyond what Ubiquiti seems inclined to invest in directly. Roughly prioritized:

1. Native HomeKit Secure Video for Protect cameras. This would remove the need for Scrypted or similar bridges entirely.
2. The Alarm Hub as a HomeKit security system. Arm and disarm from the Home app, Siri and Apple Watch, with no bridge.
3. Protect sensors as HomeKit accessories (motion, contact, leak, temperature), with no Home Assistant hop. Same for the siren and doorbell presses.
4. Protect smart detections as HomeKit events (person, vehicle, package, animal). Detection would run on Protect rather than on Apple TV and HomePod home hubs.
5. Build on Network 11's Matter visibility. Make UniFi gear a Thread border router, and route Matter between VLANs, so Matter devices can live on an IoT VLAN without sharing a segment with my home hubs.
6. Wi-Fi client presence as HomeKit occupancy.
7. Apple Home Key on UniFi Access readers and locks.
8. HomeKit-enabled router support. Per-accessory isolation and cloud allowlisting set from the Home app, so HomeKit devices can share the hubs' network without per-device firewall rules. Less important to me, since I'll keep a separate IoT VLAN for non-HomeKit devices regardless.
9. A stable, versioned, documented public Protect API, so third-party bridges stop breaking with Protect updates.

I had random IoT devices disconnect from my Unifi network within one hour of each other. No one was at home at the time this happened. Wife and I were working and the kids were in school. I had about 25 devices disconnect. Light switches, thermostats, WLED controllers and so on and none of them have come back online. They are all greyed out.

I have a USG gateway and U6-LR AP's in the house. I have cycled power to my Unifi devices and some of the affected IoT devices, but have not been able to bring them back online. I'm pulling what little hair I have on my head out over this one as I have no idea where to start. Any ideas?

Just upgraded from UNAS 2 to UNAS Pro and am thinking I may have outgrown the mini racks and could move to a full size rack cabinet.

Maybe a 19inch rack cabinet and a shelf inside that the mini rack could sit on. Anyone done anything like this?

Need to fix network in upstairs office in my rental home, pulled to much wife aggro. In addition, I hope to buy a home next year (Yes, I know about the economy).

That being said I want something for now and to be used in a new place with room for expansion and future needs.

Since it is a rental I don't really have great choice to bring PoE cable upstairs, downstairs is simple enough that I can get some laid on edges of flooring/behind furniture. Currently have a 1 GB Fiber Verizon Fios with their default router/WIFI. Unsure if I want to set it to bridge or just to straight from ONT.

Currently list includes:

Dream Machine Pro Max
Pro Max 16 PoE
U7 Pro XG (x2)
G3 Instant

Plan is to connect the 1st floor U7 PRO XG through cable and the 2nd floor set second U7 Pro XG as mesh. The G3 instant is for baby camera, wanting to get rid of our current one for privacy.

Is the coverage going to be that bad on the second floor?

Any thoughts or suggestions?

Not totally concerned about cost or practicality of AP choices (a E7 does seem a bit crazy though) as its an investment into what I could have in a new home.

Enterprise technology. Without the enterprise tax.

Meet UniFi: ui.com