First post: https://www.reddit.com/r/Revolut/comments/1x2ebkk/revolut_removed_26103_from_my_business_account/
Some of the comments on my previous post were very critical because I did not identify the person making the requests for money and how they relate to me. It is because I was not 100% sure at that point who he was, and did not want to make the assumption until it was confirmed. It has now been confirmed by Revolut.
Here is the timeline I could piece together:
26-27 September: We receive the threats for money. We have figured out additional details after the fact through investigation and we include them here:
This was a Y Combinator company in the current batch, which used our compute services a month ago.
On the 26th and 27th of September, we received frantic messages urging us to return this money (from 1st September) for already delivered services so he could show his investors he has more money on hand, otherwise they will be "very angry if they saw it" and that he had "cooked the money".
When we responded he was effectively asking us to loan him money, he responded "it's just for 24 hours man". We declined his request, which is when he tracked down my address, picture, previous employer details, and threatened to contact them fabricating claims I stole from them, and to find me so that "very bad things will happen to me" since he "knows my location"
29th September: Revolut receives their first recall request. Revolut still will not tell us any details of what it contained, but we believe it was likely a fraud claim using AI generated images as evidence. We have submitted a subject access request for further details on this recall request and any later ones.
29th September - 8th October: Money starts leaving our USD bank account. We receive no notifications before or after, nor any request for evidence. The only indication we can see on the app is our bank balance in this account declining, which we notice on the 8th of October due to a large decline.
8th October: We contact support to inquire why our bank balance is declining. Revolut initially tells us the money is going to an "internal Revolut account" whilst they carry out a "routine check"
10th October: After several rounds of back and forth, Revolut finally admits $26,103.07 has left to the payers bank already. They also finally tell us the exact identity of the payer, including the full company details. We send them comprehensive evidence of delivered services and of the threats we received, as well as the payers stated reason for needing the money back. They promise no further money will be sent. They say "such requests are typically initiated as per internal reasons of the payer, and as a regulated financial institution, we are required to comply with these requests". They also tell me "because the funds have already been returned to the payer's bank, Revolut cannot recall or return these funds back to your account and any commercial dispute must be resolved directly with the payer"
We report Revolut to the police. We believe they were complict in the theft of our funds. Revolut are added to the police investigation.
Revolut open an internal review "to explicitly focus on Revolut's handling of the process: 1. The handling and validation of the recall claim received on 29 September without prior consultation or request for evidence. 2. The communication between 29 September and 08 October. 3. The absence of advance and post-transaction notifications regarding the debit of 26,103.07 USD. Your request for reimbursement based on the impact of these procedural actions. Our Complaints team is actively reviewing these exact operational steps, and they will address each point directly in your formal final response letter. This will be sent to your registered email by 16 October 2026."