Today, 15 October 2026, I received an email from Revolut announcing changes to its Personal Fee Terms, effective immediately, with apparently no advance notice.
The changes include replacing variable international bank transfer fees with a flat-fee structure and introducing BLIK payments.

After looking into EU regulations and Revolut’s own contractual terms, I have some concerns:
1. EU law requires two months’ notice
Under Article 54 of the EU Payment Services Directive (PSD2), payment service providers must generally give customers at least two months’ advance notice before changing the terms of an existing payment-services framework agreement.
For Dutch customers, this requirement is implemented through Article 7:517 of the Dutch Civil Cod’e.
2. Revolut’s own terms acknowledge this requirement
Revolut Netherlands’ Personal Terms (Section 24) generally provide for two months’ notice of contractual changes, subject to certain exceptions.
3. Introducing BLIK is different from changing existing fees
Launching BLIK as a new optional service may legitimately take effect immediately.
However, changing the pricing structure of existing international bank transfers appears to be a different matter, potentially subject to the statutory notice requirement.
4. Customers are given no meaningful time to reject the changes
Revolut’s email states:
“If you don’t agree with these changes, you can close your Revolut account in-app for free until October 15, 2026.”
That’s the exact same date the new terms take effect!
This raises questions about whether customers have been given a reasonable opportunity to review and reject the proposed changes.
My concern:
Unless Revolut previously notified customers or can demonstrate a valid legal exception, implementing changes to existing international transfer fees immediately appears potentially inconsistent with EU law and its own terms.
I’m not claiming a definitive legal violation, but I believe Revolut should explain its legal justification.

Has anyone else received this email? Was there an earlier notification I missed? Has anyone challenged Revolut about this?
Relevant references:
EU PSD2, Article 54: https://eur-lex.europa.eu/eli/dir/2015/2366/oj
Revolut Netherlands Personal Terms: https://www.revolut.com/en-NL/legal/terms/

Revolut: Account security must not exclude the legitimate account holder.

I have been unable to access my own account for some time because Revolut's identity verification process requires steps that I cannot realistically complete due to my visual impairment.

I am expected to read small text on a mobile screen during a timed video recording while remaining at a specific distance from the camera. When I move closer to read the text, the verification is interrupted or the session expires. I have documented the problem and sent videos demonstrating it to customer support. Instead of receiving a practical solution, I keep being instructed to repeat the same process.

Is this what security and accessibility in financial services should look like in 2026?

Identity verification is essential. However, an accessible alternative must be available for people who cannot complete the standard procedure. Customers should not lose access to their own money simply because they cannot read on-screen text during a timed video verification.

I am asking Revolut for a practical solution: an accessible identity verification method and direct assistance from a support representative.

I live in the Netherlands and don't use crypto much (I only bought USTC once to pay for 3k worth of CS2 skins). I have a decent income from clearly documented sources, and I also pay for a premium subscription.

Everything had been perfect until now, but for the last three days, my account has been getting blocked. They've been asking me to provide my patronymic every day since Monday. WTF is going on?

The best part? I haven't made any transactions between the blocks.

Support either can't or doesn't want to look into my case properly.

I don't know what to do or who can help me, but this is making me lose trust in the bank.

Has anyone else experienced the same issue recently?

I have a scheduled daily transfer to my Instant savings account and for a few days now I’m getting these ‘Move money’ notifications the day before and on the day of the transfer. So 2 times a day! I have all notifications in the app Off. It’s annoying, what can I do to turn these off as well?

Edit: ios

I opened both of them, one is 2.5% and other is 2.48% and now I was thinking... is there any point for me to use both?

Better question would be, is there any logic to use both or I should just use whichever has better interest?

First post: https://www.reddit.com/r/Revolut/comments/1x2ebkk/revolut_removed_26103_from_my_business_account/

Some of the comments on my previous post were very critical because I did not identify the person making the requests for money and how they relate to me. It is because I was not 100% sure at that point who he was, and did not want to make the assumption until it was confirmed. It has now been confirmed by Revolut.

Here is the timeline I could piece together:

26-27 September: We receive the threats for money. We have figured out additional details after the fact through investigation and we include them here:

This was a Y Combinator company in the current batch, which used our compute services a month ago.

On the 26th and 27th of September, we received frantic messages urging us to return this money (from 1st September) for already delivered services so he could show his investors he has more money on hand, otherwise they will be "very angry if they saw it" and that he had "cooked the money". 

When we responded he was effectively asking us to loan him money, he responded "it's just for 24 hours man". We declined his request, which is when he tracked down my address, picture, previous employer details, and threatened to contact them fabricating claims I stole from them, and to find me so that "very bad things will happen to me" since he "knows my location"

29th September: Revolut receives their first recall request. Revolut still will not tell us any details of what it contained, but we believe it was likely a fraud claim using AI generated images as evidence. We have submitted a subject access request for further details on this recall request and any later ones.

29th September - 8th October: Money starts leaving our USD bank account. We receive no notifications before or after, nor any request for evidence. The only indication we can see on the app is our bank balance in this account declining, which we notice on the 8th of October due to a large decline.

8th October: We contact support to inquire why our bank balance is declining. Revolut initially tells us the money is going to an "internal Revolut account" whilst they carry out a "routine check"

10th October: After several rounds of back and forth, Revolut finally admits $26,103.07 has left to the payers bank already. They also finally tell us the exact identity of the payer, including the full company details. We send them comprehensive evidence of delivered services and of the threats we received, as well as the payers stated reason for needing the money back. They promise no further money will be sent. They say "such requests are typically initiated as per internal reasons of the payer, and as a regulated financial institution, we are required to comply with these requests". They also tell me "because the funds have already been returned to the payer's bank, Revolut cannot recall or return these funds back to your account and any commercial dispute must be resolved directly with the payer"

We report Revolut to the police. We believe they were complict in the theft of our funds. Revolut are added to the police investigation.

Revolut open an internal review "to explicitly focus on Revolut's handling of the process: 1. The handling and validation of the recall claim received on 29 September without prior consultation or request for evidence. 2. The communication between 29 September and 08 October. 3. The absence of advance and post-transaction notifications regarding the debit of 26,103.07 USD. Your request for reimbursement based on the impact of these procedural actions. Our Complaints team is actively reviewing these exact operational steps, and they will address each point directly in your formal final response letter. This will be sent to your registered email by 16 October 2026."

Because we have fast track at airports but only when booked a flight by Revolut it seems

…..not sure if it’s worth the £60? I use it mainly for revpoints to avois

5 days and no comms about this issue.
Crash does not seem to be isolated to iOS 16.7 as one user reported iOS 17 also crashes.
App is supposed to support downwards iOS 15 as per store page.
Revolut should at least post an acknowledgement of the issue.

Other reports:
https://www.reddit.com/r/Revolut/comments/1x377gw/fr_revolut_app_crashes_on_startup/
https://www.reddit.com/r/Revolut/comments/1x55elq/app_keeps_crashing_on_iphone/

€55 to €60, hard to justify with included apps that most have no use case atleast for me.

i made a payment and then had to send the receipt to someone and THEN i noticed (later) that it had my full living address written on the receipt, doesnt happen with other banks im using to pay, this is one more reason to stop revolut at least for payments i ended up using it mainly to send money to relatives

If Revolut offers Bizum inside of Spain, why can't it just offer the same transfer service for its customers that live outside of Spain?

This way whoever needs Bizum can just activate it and use Spain's most used money transfering service.

Recently, whenever I tried to open the app it just closed instantly. I tried restarting my phone, uninstalling a bunch of apps and reinstalling the app but nothing worked. There's no update on the app store either, I genuinely don't know what to do. I'm using an iphone 7 for clarity.

Just got an email from revolut. Starting sometime in December, they are removing all variable fees for international transfers and moving to a fixed fee model, the fee for most popular currencies is quite low.

Does this spell the end of Wise, since from what I’m seeing, revolut fees are going to be hard to beat m

what good is tinder and flo and now you raise your prices 😡😡

is this normal? This is genuinely infuriating and at this point I will probably close my account because of this

I am very new to trading and I’m finding it pretty confusing, in the simplest terms could someone tell me why these numbers are different and what they mean? Thank you

Hi everyone! I’m from Italy and I’d like to understand better how the benefits included with Premium work. I received an extra free month after experiencing a payment issue, along with a refund, which was great! I wanted to try Premium anyway, and since I’ve found it useful, I’m planning to keep the plan.
I immediately activated NordVPN because the subscription alone costs around the same as the Premium plan, so it seemed like a great deal! However, I’m a little confused about the other benefits, especially Duolingo Super and Glovo Prime. For example, Glovo indicated that the subscription would expire after one month and that I would then be charged through Apple Pay, so I cancelled it because I wasn’t sure whether it was just an extended free trial or an actual subscription included with Premium. Can I reactivate it, or did cancelling it affect my eligibility? Do NordVPN and Duolingo Super work differently? Each service seems to have its own terms and renewal policies, and I’m finding it difficult to understand what’s actually included in Premium and what might eventually cost extra. For those of you using Premium in Italy, are these benefits genuine subscriptions included for as long as you have Premium, or are they simply free trials that expire after a certain period? Do they renew automatically, and can you be charged separately through Apple Pay? I’d really appreciate hearing about your actual experience, especially if you’ve already used or cancelled any of these benefits. Thanks! 😊

This morning I noticed the Ultra plan in the UK now includes.

* 5GB of Data Roaming each month

* Airport Fast Track passes now included

Just curious has anyone done the Revolut ref and completed.. how long did it take for your ref reward to come?

Is there any way I can open a new Revolut account if my old one got deleted by Revolut ? Or re open my old one.

Hi everyone, I am posting this because I honestly don't know what else to do and I could really use some advice or visibility.

My account has been restricted since last Wednesday because of a standard transfer to my own Coinbase account. I quickly uploaded all the requested verification documents and a selfie, and support agents even confirmed multiple times that the documents provided are totally sufficient.

However, my funds remain completely locked. Every time I open the chat, I get the exact same generic, copy-paste responses: "Your case is a priority, our team is working on it". The app gave me a deadline of October 14th, which is today, and when I asked for an update, the support team and even a manager just told me they can't provide any timeframe and I just have to wait.

While I am managing fine and don't desperately need these specific funds right this second, my biggest fear is that this turns into one of those nightmare scenarios where people get stuck for 100 to 120 days with zero communication or resolution.

Has anyone here successfully broken through this endless loop of support scripts?

How did you get your account reviewed by an actual human who resolves things instead of just delaying them? Any tips or advice would mean a lot. Thanks!

Hey, has anyone else had their account restricted two days in a row due to a security review? With same questions...

It's interesting that Revolut didn't even inform me about this. I only found out when I tried to pay by card.

Live chat did not help me, it's useless :)