I just got hired with an affordable housing community as property manager. I start in a few weeks and after training ill be the only one on site.

Any tips? Advice? I know absolutely nothing so it will be a learning curve but im excited to get into it!

I just moved to a new property and I’m in charge of events at the moment. Interested in knowing what y’all are doing for resident events for the holiday season this year?

I received an offer in a state that weed is legal. They want me to do a drug test and i smoke quite often. Is that enough to rescind the offer? Would commercial property management be considered high security or follow federal laws?

A decent tenant moved out last month. They received their closing statement, which states that they are being back charged for 5 years of electricity bills. The past tenant lived at the property 2 years prior to me taking on my role/ moving there. The past tenant does not speak English. She claims that when she moved in, she thought she called the utility company and was good to go. I cant Imagine how she didnt grow suspicious when she never encountered a single utility bill, but she lived with her 4 adult sons. My guess is she thought one of them was handling it. Anyway, what im really curious is why in the world corporate never brought this to my attention. There was never a note about it in their file. Like, why pay a tenants utility bill for 5 years but then back charge them for it!? Wouldn't most property management companies hound the tenants from day one about the issue? Idk. It was my first time seeing something of that nature.

Hi everyone! I'm planning to apply for a leasing agent job this upcoming New Year! I don't have experience in leasing but have experience in customer service in restaurants and retail.I am also bilingual. What should I include in my resume?

Something I've noticed about property management is how quickly a simple request can turn into five different tasks.

A tenant reports an issue. Someone contacts a vendor. Then there's scheduling, a status update, a follow-up with the tenant, and making sure the request actually gets closed.

None of those steps seems especially difficult by itself, but together they can consume a lot of time.

I work on business workflows, so I'm always interested in how people handle this in practice.

For those managing multiple properties, what actually helped you get things under control as you grew?

Was it hiring help, changing your software, or improving the process itself?

And was there anything you tried that made things worse?

Signed up for this to manage an out of state property. It is terrible. It is not at all intuitive, I enter revenue and it does not show up in the correct area. It's like it was thrown together by low level soft ware engineers. Clunky, crappy software. It is not associated with TurboTax. By using the TurboTenant name, they were trying to gain some credibility off the TurboTax name. Garbage. Customer service is the stupidest AI bot ever created.

Does anyone work for greystar or amc property management companies?? If so can you tell me what on a background these companies would deny you a job for? My company is not managing the ownership group as of November 16th. (We dont know what company is taking us) They are giving us the options 1. stay with the management company and find a new property and area (hate the company glad to see em go).2 stay at your property going with the new company ( we have to interview with them. This option is want to do) or 3. find a completely different job... Im worried if won't get the job with the new company and would have to leave not only my awesome team my boss and I built ourselves and my residents who have become family to me. I am the sole provider for my family of 6. I just want to know if I have a chance with my background (not anything absolutely terrible just a theft 3 charge that was dismissed.) I was hired at this property 2 management companies ago with this charge it was not dismissed yet.

What are the chances of getting approved with high income, but a poor (actively recovering) credit score? Report has collections and charge offs, all of which are addressed (either paid/on payment plans), and none of them related to previous rentals.

State is NC. 120k/year. 625 score.

I am looking for someone to manage my property when I rent it out in January. I do not need a full-service manager, more like someone who can be the first point of contact for my tenants and handle issues if they arise.

For anyone managing multiple properties, how do you make sure maintenance, cleaning, inspections, etc. are actually getting done?

Do you have employees send pictures when they finish something, use an app or just trust that the work was done? Have you ever had issues with someone saying something was completed, only to find out later that it wasn’t or wasn’t done properly? I’m mostly curious how people managing a bunch of locations handle this without constantly having to drive out and check everything themselves. Is there any software you actually find useful for this, or is it mostly just keeping in touch with your staff?

I recently spent an hour on the phone with a guy who built and managed apartment complexes in NJ for almost 40 years. I expected him to talk about construction costs or tenants, but what he kept coming back to was slip-and-falls. He said they were the most constant lawsuit his company dealt with, mostly ice and snow, and that people called them “down payment lawsuits.”

It stuck with me, so I’m curious how others handle it. After a storm, how do you actually know every sidewalk, stairwell, and lot entrance across your communities has been cleared and salted? Is it maintenance walking everything, trusting the snow contractor, or something else? Do you keep any kind of log or photos in case a claim comes in?

And honestly, is this a constant headache for you or pretty rare?

Currently an LP in a conventional housing property. Found out through the grapevine that the PM spot at my location will be opening around the time i can apply for a promotion. i have leasing and marketing manager experience, and general management position experience. i’ve already got a lil folder of my stats together for showing how the property has improved since i joined. any tips to make my app stronger??? TIA!

Hey guys! This is my first time renting out my condo, and I’m looking for some advice.
My tenant moved in in June, paid the security deposit, the first month’s rent, and half of July’s rent, but hasn’t paid anything since.
We’ve gone through the process of getting the property back, and we’re currently waiting for the sheriff to contact us to schedule the eviction. I’m also planning to file a Warrant in Debt to pursue the unpaid rent.
While doing some research on my tenant to try to find a new address, I discovered that they have a criminal record and may have an active warrant due to a recently missed court date.
My question is: Should I notify the sheriff handling the eviction that the tenant may have an active warrant?
For context, my partner has been handling all communication with the tenant. After we asked the tenant for a forwarding address, they blocked both of us.
I’d appreciate any advice from anyone who has dealt with a similar situation, especially landlords familiar with the eviction process in VA . Thanks in advance!

I’m interested in property management and it seems like the best pipeline is leasing consultant, apm -> pm. Most informational content or videos or input from people in the industry it seems heavily female dominated. Will it be hard being hired as a male? Is the client relationship different if I’m a male? I hope this isn’t a stupid question but it’s sparked my curiosity

Hey there!
First time posting here. I’ve been helping my boss manage her apartment building for a little over a year now. It’s in a small town, and a small building. I’m posting to see if anyone can share tips on how to get people to be committed/Sign a lease. We have the last two units advertised on multiple websites, we will get lots of inquiries, and maybe a few showings, but then no more response once we send over the application. I’ve done multiple follow-ups with them with no response. My boss is getting frustrated and feeling defeated because we’re getting so much response on these last two units, but no one committed to wanting to sign a lease. The rent for both of these units are very reasonable, and also include your water and trash. Anyone have any advice on what else I could do to get renters? It it helps: the application does cost $50-55 to apply. But it does background checks on them etc. Any advice is appreciated! #adviceneeded

We work with a lot of commercial buildings, restaurants and hotels throughout NYC, and this is something we run into pretty often. A property can have pest control coming in every month and still deal with the same issues over and over.

Sometimes it's not the treatment that's failing. It's a leaking pipe nobody fixed, a door that doesn't seal properly, gaps around utility lines or a trash area that keeps attracting activity.

We can treat the problem, document what we're finding and make recommendations, but if those conditions never get addressed, there's only so much the treatment alone can accomplish.

For the property managers here, how does your team handle maintenance issues flagged by pest control vendors? Do those reports actually make it to the people responsible for fixing them?

I have been in commercial property management for 8 years now, in January I accepted a position for a Regional role (not overseeing anyone) but just a property manager over 3 states. I have 8 properties, 150 tenants all retail, I am loosing my mind, I wake up anxious and I go to bed thinking about tommorows never ending task list.

I have no onsite maintenance, and I have no APM, I am also fully remote in my market and the headquarters is 10 states away. When I started, I thought I would have support from the APM at the headquarters, but she is the APM for 20 of us and doesn’t help with anything except late letters and service agreements.

It takes weeks even months to get things approved through our dumb system, I have a serious fire panel repair and I cant approve it because this company requires the vendors to sign our service agreements, its like pulling teeth.

I get a call from a tenant about an overgrown bush and then it falls through the cracks because I have a million other items that need immediate attention, my boss is 3x as busy and I only check in with them once every 2 weeks.

I feel so terrible not getting to every request in a timely manner, but its truly impossible especially when every service relies on outside vendors.

I have been telling myself this company is just ran like sht and I need to find something with better structure. I am making 83k base for reference.

I am horrible at my job or does this company suck

curious how people here handle it. do you look it up on the state board site yourself, trust the license number on their paperwork, or have software do it?

and once they’re approved, does anyone recheck later? I’ve been looking into this and it seems like licenses get suspended or lapse all the time and nobody finds out until something goes wrong. wondering if that’s actually a problem for you or if I’m overthinking it

What are some questions you might ask an applicant that regarding how they manage the asset?

Advice welcome..I’m currently in my third year of college studying business management and have been working as a leasing agent for the past six months. I really love my current company, and the pay is decent ($24/hr plus $65-$100 in commission depending on the season), but I’m looking ahead and really want to pivot into housing compliance and LIHTC to bump up my salary. I know starting pay for compliance roles at my current company is around $34/hr, and I’ve seen it as high as $38/hr elsewhere, so I feel like this is definitely the career path I want to pursue long-term.
I recently interviewed for a housing navigator role with a consulting firm that works with my county’s welfare system. I felt super confident about it, but it’s been about two weeks with no word, which just reinforced that I want to proactively build the foundation of my career in compliance right now. For those of you in the field, what certifications (like TCS, COS, HCCP, etc.) would you recommend I prioritize to make myself a strong candidate? Any advice on making the jump from leasing would be hugely appreciated!

Edit: To add context for my experience..Before this, I completed a paid internship as a front desk agent and coordinator at a Community Resource Center for homelessness for 9 months prior to this current position.

This is my first year renting out my rental property because I was forced to move to another state (Military). My property manager has been horrendous. They have great reviews online but they’re so rude. We just had a hurricane come through our area and they’ve ignored all emails regarding a status update on the property. I finally got them on a call and they reported no damage. I decided to reach out to my tenants and check on them and they said they submitted many pictures of damage to the company. When I got back in touch with the company they gave me a repair number to call to get someone out there to quote the damage. They also told me to let them know when the company is coming out so they can tell the tenants. What the heck am I paying them for??? I feel like I’m being scammed.

I’m thinking about terminating my agreement with the property when my current tenants lease is up and managing the property myself since it seems that’s what I’m doing already. My main question is, what happens to their deposit when I terminate my agreement with the company? Is it transfer to me, the new property manager, or back to the tenants? Has anyone had any experience doing this?

I am reaching out to the independent investor and syndicator community in Wisconsin to propose a direct, handshake operational partnership.
I am a 30-year veteran Multifamily Property Manager currently operating a standalone market-rate asset in Wisconsin. I spent my first 16 years in the industry working for the large, national and statewide Property Management organizations. However, back in 2012, I decided to refocus my career path away from the traditional, large corporate environment and more towards becoming a valuable commodity for a small family/independent investor who may own (or is interested in owning) a single site, market rate multifamily property in rural Wisconsin. Over the past 14+ years at this single location, I have maintained total operational autonomy, high leasing velocity, and strict compliance with Wisconsin ATCP 134/Chapter 704 landlord-tenant laws. As a result, I and my maintenance staff have completely transformed this community into a financial gem that allows for little to no owner interaction and stress. However, due some familial and financial issues that were raised outside of this asset, the apartment community had been sold to a larger, corporate third-party management structure. This has completely disrupted our immense progress we have made over the years with regard to overall property appearance, resident satisfaction and retention, increased NOI, and so much more.
When I came to work (as an employee) for this private owner years ago, I truly thought this would be my final destination in my career path. However, these days I find myself looking to escape this corporate world once again and align my expertise directly with a private individual, a local family trust, or an independent commercial broker syndicate.

Now, typically, the ability (and need) to require and maintain a full time staff (Manager, Maintenance, and cleaning personnel) would entail a property in the range of approximately 120-150 units (give or take). Therefore, I am specifically seeking a private investor (or group of investors) who owns or is looking to acquire a property of this sort in rural Wisconsin, who would relish the opportunity to join forces with a seasoned industry professional that would bring decades of on-site operations expertise to their investment.

This truly becomes a win-win situation for both myself and the owner/investor. While returning myself to my intended direction of working for a private investor, my decades of industry operations experience and legal insight provides the ability to implement structured business practices that would typically only be available by hiring a costly management company. As mentioned earlier, I come from decades of working for the large apartment communities in major metropolitan markets, and therefore have the advantage of bringing proven business practices to your investment. If you are a private investor that this fits this description, please DM me, as I would like to keep this conversation confidential (for obvious reasons), so that we can discuss further.