This new app is a slow buggy mess - who signed off on this?

Did the team from Sonos move over to Plex?

Is there anyway to downgrade, or am I just stuck with the awful slow app now?

Probably don't need another one of these posts but I gotta add to the violence.

The app on the Nvidia shield was perfect before. Put it back. I paid for lifetime ages ago and I'm this close to moving to jelly. 🤏

Who the hell has $1,200 burning a hole in their pocket

Are the people who run Plex smoking crack???

In the recent UI update, when media is playing, they show the play icon for you to press to pause it, and when it's paused, you select the pause button to play it? I don't think I've seen another media player do it this way.

I just came across the CarTV app today.
Added my Plex library and can now watch films and TV shows using CarPlay (direct play).

Has anyone else tried it, or found better apps?

CarTV AppStore link:
https://apps.apple.com/gb/app/cartv-m3u-iptv-player-cast/id6800211040

The app doesn’t mention Plex but it is supported, along with Jellyfin and Emby.

The Plex side is basic, no continue watching, watchlists etc, but have access to the library which is the main thing.

Edit: I watch Plex when I’m parked at lunchtime at work. Don’t watch finding nemo when driving.

Running on UnRAID 7.3.3. Port is manually forwarded and the Plex container is running on the Host network. Setup has worked flawlessly for years and issues just cropped up yesterday. I can ping plex.tv from within the container without issue. Any ideas?

When streaming over remote access, video will just endlessly buffer and never play. I've tested the speed on both the host device, as well as the playback device, and the server machine shows upload speeds of around 300 mbps, and the playback device shows speeds of approximately 100 mbps, and the video I am trying to play is about 10 mbps. My server dashboard says remote access is working, and when i see the show in the dashboard it says it is using direct play, so I don't have reason to believe this is a transcoding issue either. In case it matters, the playback device is an onn 4K pro, and the plex server is the docker version. This only started today, as even a few hours ago I had no issues with multiple users playing video back over remote access.

Basically what the title says. Since the update, I can’t watch tv shows anymore. I have no idea what’s going on but it plays exactly 5 mins of the episode then automatically skips to the next episode. I’ve restarted everything but it keeps happening no matter what I do.

Anyone else experiencing this or have any idea what’s going on?

I can live with it being a bit slower.
I can live with redoing my preferences.
I can live with the giant thumbnails and small text.
But please when you make such drastic changes, give us a choice!

Misc new issues (CCwGTV4K):

• Button presses don't register during the end of the show (other than Back).
• Season # tile on episode row is useless, i've already picked my season, waste of space.
• No thumbnail showing for a future TV episode (officially airs tomorrow), just shows a box with the air date. (app.plex.tv shows the proper thumbnail).
• Navigating the floating menu doesn't change to the selected library item, have to press OK.
• Floating menu Right goes back to original screen not the selected option.
• Play/pause buttons are reversed/stupidly designed during playback.

I know I know, sideload old version. But this shouldn't be required and I'm lazy. 😄

Starting a couple days ago, Plex seems like it takes 20 minutes to bring up 1 tv show. I haven’t changed the server, I have a good connection to the web, and have used this setup for years. It’s unusable at this point. Suggestions?

Hey everyone,

I recently built a dedicated Plex server using an old HP desktop (i5-7500) paired with an Intel Arc A380 for hardware transcoding and AV1 support.

Currently, I'm using the built-in Plex app on my Samsung S90D paired with a Samsung HW-Q810B soundbar. However, the TV app often forces audio transcoding to AAC (losing TrueHD/Atmos), and high-bitrate 4K files buffer when direct playing.

I want to plug a client device directly into the soundbar's HDMI IN to get uncompressed audio passthrough while passing 4K HDR10+ through to the TV.

What client are you using for the broadest format support?

Here are my thoughts so far:
Nvidia Shield TV Pro: Great audio support (TrueHD passthrough), but aging hardware, pricey, and lacks HDR10+ support for Samsung TVs. Price 380 dollars with tax.

Amazon Fire TV Cube (3rd Gen): Supports AV1, HDR10+, and audio passthrough in Plex/Kodi, but privacy/UI bloat is a concern. Price 180 dollars

Apple TV 4K: Super fast, great UI, but lacks TrueHD bitstream passthrough (converts to LPCM, losing Atmos spatial metadata). Price 400 dollars.

I have to login on my google tv every time the app starts up now. Not because im not logged in but it wont recognize my libraries till i clear my app data and re link the account. Every time i open the app. I hav reset my password.

What did they break?

Hi all,

First off, apologies if this has been asked and answered, but i've combed through Reddit looking for similar cases and all point to the same fix, but not for me.

Context:

- My plex is running on TrueNAS directly (docker), not through something like Portainer or Arcane. - Current TN PlexAPP config has local networks set up as 10.x.x.x/24 and 192.168.x.x/24 (main subnet vs local guest subnet)
- TN PlexAPP config is set up with host network enabled (this is the fix everyone raves on about)
- Plex internal network settings has ENO1 listed as the 10.x.x.x address, which is correct as my server is hosted on that subnet. It also has the two subnets listed as LAN networks, treat WAN as LAN enabled etc etc.
- Plex is set up through NGINX for reverse proxy, tied to my domain via cloudflare (unproxied, just DNS due to bandwidth limitations) - gonna refer to this as XDOMAIN below.
- I have custom server access URLs enabled; "https://10.x.x.x:32400/web,https://XDOMAIN"
- I have a full plex pass.

Issue:

Whenever i play content from my local network via the XDOMAIN address, the streams always come up as a remote connection, with a 172.16.x.x address, regardless of what device i use plex on.
When friends remotely use the plex from their house, it shows as remote with their correct IP from their ISP.

When i play the stream directly from the internal subnet (http://10.x.x.x:32400), it shows up as "local" with the correct IP it should be.
Rebooting my PC caused it to come up as local for like 5 minutes, then reverted back to the 172.16 address.

I never used to have this issue, it would always show up as "local, direct play". I only noticed the issue after a file would not stream correctly and kept getting hard stuck.

I know that the 172.16 address will be the internal docker container network, but this should not be occurring since i have the host network option enabled and plex itself is showing the 10.x.x.x domain on the network adapter. No?

I would just add the 172.16 address into the "LAN Networks" section, but i shouldn't have to. As mentioned before, it ALWAYS used to show the 10.x.x.x subnet and play as local (and as above, playing through that address directly shows as local).

Sorry for rambling, its late in Australia. Any assistance would be great.

I posted this on the forum as well to absolute silence. The post from there is repeated below.

Hi everyone. I recently had a power outage and since the power came back, I’ve been unable to access Plex from any of the apps; they all say that my server is offline. Looking inside Plex Media Server.log, I’m seeing a lot of these failed HTTP PUT requests:

Oct 13, 2026 20:08:29.907 [127756400417592] DEBUG - [HCl#3d] HTTP requesting PUT https://servers.plex.tv/devices/1c748cf773f7b904d87b5e6d44c5747111951953?Connection[][uri]=redacted&Connection[][uri]=redacted&Connection[][uri]=redacted&Connection[][uri]=redacted&httpsEnabled=1&httpsRequired=0&dnsRebindingProtection=0&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Oct 13, 2026 20:08:30.006 [127756429949752] DEBUG - [HttpClient/HCl#3d] HTTP/2.0 (0.1s) 403 response from PUT https://servers.plex.tv/devices/1c748cf773f7b904d87b5e6d44c5747111951953?Connection[][uri]=redacted&Connection[][uri]=redacted&Connection[][uri]=redacted&Connection[][uri]=redacted&httpsEnabled=1&httpsRequired=0&dnsRebindingProtection=0&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx

I have tried the following:

- restarting Plex
- toggling Remote Access
- Removing PlexOnlineToken/Username/Mail/Home from Preferences.xml and reclaiming both through the web UI and using curl /myplex/claim
- deleting old entries on plex.tv
- resetting ProcessedMachineIdentifier

/identity reports claimed=“1” and the *.plex.direct DNS resolves correctly. The 403 continues with a new device ID so I’m not sure what’s going on now.

Might anyone know what’s going on?

For the last year, I have had no issues with accessing Plex remotely. A few days ago, I stopped being able to connect. I didn't update my PC or change anything at all.

I have followed multiple guides (turning off relay, manual port, etc) and even completely factory reset the PC that my Plex runs off of and re-installed Windows/Plex but nothing changes this error. I know some people have a bug where this error shows but they can still access it remotely - I cannot.

Please give me advice or tips since Plex doesn't provide any kind of customer service or tech support.

I'm running this on 1GB upload speeds on Rogers internet in Canada. Never had an issue before.

I generally like having subtitles displayed, but not for certain things -- media I'm rewatching and already know the dialog, for the most part, or comedies, where they can ruin the timing of jokes -- and it gets a little annoying having to manually adjust the playback settings for each individual file when I start it.

Is there any way I avoid that annoyance? EG marking certain folders/libraries to always display subs (if available) or to not, regardless of availability?

Anyone have any idea why I’m getting up to 3-4 notifications for the same event every time?

EDIT: I’ve uninstalled and reinstalled the app, now just waiting for my automation to download something and see if it’s fixed. I’ll keep everyone posted.

The tv app that just updated is complete trash. FF good to the end of movies/ shows, locking up, it's garbage. Phillips Google TV.

I'm usually the type that enjoys new things (every new version of Windows has been the best version of Windows imo) and used the new Plex client for several weeks on the Shield until it just started acting up with audio passthrough, resulting in certain movies or series starting up with no sound.

As an aside, the playback starting time in the new client is also ridiculous, as if someone had kneecapped my server.

Also, I don't understand why certain devices (Apple TV, PS4 onwards, Xbox Series X) have ditched passthrough audio playback, making previous versions like the PS3 or Xbox One still the best way to watch a BluRay on consoles.

So, I paid for Plezy and not only does it work perfectly, it brings back a ton of settings that simply vanished from the official client. Scrolling through a multi-thousand movie list is also infinitely smoother (even compared to the old Plex client), so definitely no point in going back.

Kudos to the devs for achieving something that all the millions in capital that Plex raised look like money thrown down the toilet.

I have to press TWO buttons to pause what I'm watching. Literally ever other app ever I just press the "ok" button and it pauses. In plex? No, I gotta press a button to bring up the menu, THEN I can press ok to pause.

I havent found a way to change it, there has to be one, right?

HI im having issue in trying to connect to my server using the app on a local network.
Im running plex on my unraid server same network as every device in my home. I cant get my tv to connect or my phone to connect thru the app. Laptop and phone i can if u input the IP address. Phone only if i run tailscale and TV only have the app Option
Ive checked everything the web has to offer and have come to a dead end. Any help would be grateful.

this is the sole task i am interested in. it's mostly audio that has grown too large to keep locally on the phone (android). i prefer to use djay pro as it has pitching up and down without correction. is plex right for this and cost nothing or is there a better option?

The new interface is fantastic, whether it be on my S25u, tablet or my TV devices. So clean, intuitive, everything is simple to find and in the right place. Having the main library stuff anchored to the bottom bar makes much more sense when you're using a phone one-handed, or needing a starting place for navigating the app.

Ditto for my streaming TV devices keeping things simple and the collapsible menu. It just looks clean and feels simple to get around.

Of course the most important thing is how great my media looks / sounds easily finding what I want.

Great job on the refresh!