r/PlayStationSolutions • • Jan 06 '14

PSA: ROE (Rules of Engagement) for this subreddit. (Please read before posting)

30 Upvotes

I am happy to be one of your mods and would like to thank /u/AlbertFishIsMyIdol for coming up with this idea, and really putting forth effort to reach out to the community concerning the Playstation family of machines.

As we grow, and (hopefully) become a helpful force within reddit, specifically when other users come in to help. There are some concerns I have, as well as rules we need to have in place to protect people within our community, and the people that may frequent this subreddit.

  • PERSONAL INFORMATION Mods will NEVER, EVER, FOR ANY REASON ask you for your personal information to "help" with your issue. For that matter, no user will either, if they do, please send your mods a message with their username, and a copy-paste or screenshot to us with what was asked for. With that said, DO NOT post your personal information on this sub or in private messages. This includes passwords, real names, mailing address, or Credit Card info. If you want to post your PSN, that is up to you, but there shouldn't be many situations that necessitate it.

Note: in addition to personal information, no one will offer to "fix it for you" if you send them your machine. The only times this should ever come up is by Sony themselves after they attempt to troubleshoot your issue over the phone, chat, etc. Otherwise, if someone here tells you this, then they are a scammer, and you should report them immediately. I know, I know, common sense right? But you'd be shocked what would happen if it wasn't said.

  • SPAM, MEMES, GAMEPLAY VIDEOS, AND OFF-TOPIC DISCUSSION There are literally hundreds, if not thousands of subs that allow these, please keep it professional here. If an issue is better to explain in a picture, screen-shot, or gameplay video, it is welcome, of course as long as it's explained. Spam/Gameplay videos/Memes/Off-Topics will be deleted without warning, and there will be no explanation given.

  • USER ABUSE Keep in mind that people around the globe could be posting here, and English may not be their native tongue. We don't need corrective circle-jerking, grammar and spelling nazis. This needs to be a place where users feel comfortable and welcome, being a prick will degrade that image. There is no elitism here. We all love the Sony line of game machines, that is why we are here. Flaming, attacking, insulting or general douche-baggery will not be tolerated. There will be no "Xbox One versus Playstation 4" or "PC is better, lol" bullshit happening here. Mods will handle these on a case by case basis, but we cannot if we aren't told about it. Remember, we are human, and cannot be here 24/7.

  • WARRANTY CHECK Be sure to check if doing something to your machine will potentially void the warranty. Outside of the PS3 and PS4 HDD replacements, any other tampering could cause issues with any existing warranty. PS4 users especially, your console is new, everyone who has purchased one since launch has a one year manufacturer's warranty. If you choose to open up your machine(s) for any reason further than HDD replacement, you do so at your own risk, /r/PlayStationSolutions accepts no responsibilities for damages, not following instructions, or breakage caused.

  • KNOW YOUR LIMITS I cannot encourage this enough, please save yourself a headache and not end up with a broken piece of hardware or software. If the solution is "over your head" (above your technical ability) be honest with yourself about it. Call tech support, or pony up the money to get it repaired professionally. Know your limits before you try to do something yourself.

  • MODDING Modding is not going to be discussed here, modding your machine violates many parts of Sony's End User License Agreement, and is considered illegal in many cases. Posts, instructions, or explanations on modifying a console's hardware or software will be deleted, and the user banned from this sub. Consider this a warning, as there will not be a second chance. Aesthetic (modding the case to look awesome) modding is ok, as long as you post with instructions.

  • HARDWARE Ensure the title of your post starts with the machine or hardware you are looking for help with in brackets ([PS4], [PS3], [Vita]). This will allow users to know what they are getting into before they go in to help you. Right after that, put the title of the game or application along with a brief description.

  • UPVOTES/DOWNVOTES We need to keep it friendly here, so downvoting someone because something may have been asked and solved already does absolutely nothing. Be a good redditor and point them in the right direction. You will never see a downvote out of us for posting here. I personally use upvotes to signify that I have attempted to respond to an issue, and I am pretty good about upvoting responses. There are no stupid questions here, just stupid if you don't ask.

  • LET US KNOW!! If a problem you are having has been fixed, or a solution has been found, whether it be by someone here, or if you have discovered or found the solution by another means, please post it! This will help the community in the long term by spreading the word. We all hate calling tech support, at least I know I do, so if you know, let it be known.

As mentioned above, if you are struggling, the only stupid question is the one you don't ask. You will not be judged or berated here, and it is our duty to stop it if you are. We are here, and we want you to be able to come here and request information without problems from other users.

Thank you for helping us get this community started, if you have an idea how to make this sub better, or want to be a part of the team. Please drop us a PM. If you are an authorized tech specialist, please let us know ASAP so we can arrange getting proof and make you a part of this subreddit. Thank you, and enjoy your stay!

  • Tango

r/PlayStationSolutions • • 46m ago

PlayStation 5 Help PS5 dando aviso de superaquecimento, mesmo após trocar o metal líquido e fazer limpeza completa com um técnico

Thumbnail
• Upvotes

Alguém tem alguma sugestão do que possa ser?


r/PlayStationSolutions • • 56m ago

PlayStation 5 Help PlayStation 5 Beeping when walking past it

• Upvotes

Like the title says my PS5 is beeping three times whenever I walk by it in my living room. I did some brief research but came up empty handed. Has anyone else experienced this issue?


r/PlayStationSolutions • • 1h ago

PlayStation 5 Solution Ce-107867-9

Post image
• Upvotes

This has been happening over the last few days and I don't even know if it's the disc drive or the disc itself. It seems that the disc drive turns on and off while trying to read the game and I can't find this specific error code on google


r/PlayStationSolutions • • 1h ago

PlayStation 4 Help PS4 Controller issue (lagging and disconnecting)

Enable HLS to view with audio, or disable this notification

• Upvotes

I just got this PS4 for a very cheap price, the controller you see on the video is brand new and I got it separate from the console. But when testing the console I ran into a very odd problem, the controller struggles a lot to link with the console and when it does, it only works for a little while then it starts getting some really heavy input lag and finally it disconnects

What could be causing this?


r/PlayStationSolutions • • 12h ago

PlayStation 5 Help My ps5 randomly shuts off with some games

Enable HLS to view with audio, or disable this notification

9 Upvotes

I had some other problems with my ps5 like fast overheating or downloads wouldn’t work but now I can barely play anything

The moment I try playing something like pal world or R6 it instantly crashes but other things like rocket league or Apex Legends work just fine

This problem startet like a week ago


r/PlayStationSolutions • • 10h ago

PlayStation 3 Help Help diagnosing please

Enable HLS to view with audio, or disable this notification

6 Upvotes

Firstly im new to reddit so if theres a better place for this advice would be appreciated
I bought a second hand ps3 slim got some games and been fine for a month started playing the force unleashed a my game save crashed and then since that i cant load into it because it just loads forever so i started a new save and got to a quarter through the game and this has started happening and i cant seem to fix it i have tried 2 of the restoring options in safe mode and reinstalling the game with no result other games work fine sooo
Yeah basically im stuck could it be the disc or something in the playstation any help is appreciated


r/PlayStationSolutions • • 2h ago

PlayStation 5 Help Video Output issue?

Thumbnail gallery
1 Upvotes

r/PlayStationSolutions • • 6h ago

PlayStation 5 Help Ps5 slim noise

Enable HLS to view with audio, or disable this notification

2 Upvotes

hey everyone,

my ps5 started sounding like that 2 weeks ago. its a high frequency pulsating noise. anyone know whats the problem here..or is this just normal? its a foxxcon fan and the console was used for about 4 months

thanks for any help


r/PlayStationSolutions • • 4h ago

PlayStation 2 Help [PS2 FAT] Power Issue

Thumbnail
1 Upvotes

r/PlayStationSolutions • • 4h ago

PlayStation 3 Help Is this normal just being on the main menu it's loud but no heat whatsoever on the system or air flow ?

Thumbnail gallery
1 Upvotes

r/PlayStationSolutions • • 7h ago

PlayStation 3 Help An error occurred during the start operation.(80029515)

Post image
1 Upvotes

I've been using my ps3 super slim for about two years now, it was my childhood console then I got it back when I got really into project diva and now I've been mainly playing rpgs (and still project diva) on it. I downloaded Persona 4 off of the store last night and tried to play it today when I got the following error "An error occurred during the start operation. (80029515)". So first I restarted my ps3, same error, then I went into recovery mode and rebuild database, same error, deleted and redownloaded the same, same error, then I restored the file system which said there was a couple corrupted files, SAME ERROR.

I don't know anymore I feel like I tried everything, when I try to play persona 4 on my other accounts it gives me a copyright alert (which wasn't happened for any of my other classic games). If anyone can help that would be great, I really wanna play this game :(


r/PlayStationSolutions • • 7h ago

PlayStation Help Unlinking Spotify from old account

0 Upvotes

Hello. So I made a new playstation account a few weeks back. I went to link my Spotify account when I realized I still had it linked to the one I was using before. Typically it would be easy but the original Sony account belonged to my bio dad. I do not speak to him and have since lost the account password. It was under his email. How do I prove that I had access to the account to unlink my Spotify?


r/PlayStationSolutions • • 13h ago

PlayStation 5 Help Having problem downloading games from disc

Thumbnail
gallery
0 Upvotes

Hi guys, I recently bought my first console, playstation 5 slim disc version. I have some free digital games that work fine, I played the last of us PS4 remastered disc version, which worked fine too. My friend gave me FIFA 22 and NBA 2k21 discs to try them. I tried downloading both but after some time it just fails and I get an error ,,Something went wrong". They gave me GoW Ragnarok but apparently it needs the second disc which I don't have. I looked up some solutions and everything I do seems to be fine. When I try to download games it runs two installations, one update and base game. The update downloads without issue but base game won't. I tried cancelling update right away but the base game still fails. I tried disabling internet connection(I'm connected thru ethernet cable), I have 450gb free on my console, so it's not storage problem. Discs seem to be fine, the NBA 2k21 worked on their console today. They are all PS4 versions, but I've read that that shouldn't be a problem. What could this be and how do I fix it?


r/PlayStationSolutions • • 13h ago

PlayStation 5 Help Conexion fallida pulse explore

1 Upvotes

Conexión fallida pulse explore

Llevan un tiempo sin irme los pulse explore, me saltaba un aviso de que el ps link no estaba actualizado, lo conseguí actualizar con el pc y ahora ya no se me vinculan los pulse explore. Alguna solución?


r/PlayStationSolutions • • 16h ago

PlayStation 5 Help YouTube Streaming Problem

Thumbnail gallery
1 Upvotes

r/PlayStationSolutions • • 17h ago

PlayStation 5 Help I may be screwed PS5 stuck in safe mode

Thumbnail
0 Upvotes

r/PlayStationSolutions • • 17h ago

PlayStation 5 Help PS5 keeps turning off suddenly and randomly

Thumbnail
1 Upvotes

r/PlayStationSolutions • • 12h ago

PlayStation 5 Help Should I replace my ps5 or save for a pc?

0 Upvotes

My PS5 got hit by a power surge a month and a half ago and the repair shop said theyre not sure if they can fix it, and that itll take between $190-320 if they can, or they might even have to send it to another different shop since they themselves have never actually fixed this kind of issue before.

Ive been thinking about getting a pc for a while, but having a PS5, combined with the fact that Im broke, has made me content with what I have (or had I guess). But now that my console is on the verge of death, should I just try and save up for one? I miss being able to play my games and all I have is my copy of Jedi Fallen Order on my old Xbox One S that cant even run any new gen games.


r/PlayStationSolutions • • 1d ago

PlayStation 4 Help Help log in

1 Upvotes

I recently tried to log into my psn account that I created on my ps4 onto my ps5 but realized my ps4 account was linked to an old phone number that I no longer have access to for 2FA. I called and they basically told me it was nothing they could do, and I even logged back on my ps4 to try to disable the 2FA, no luck. Is there any other way I could disable the 2fa?


r/PlayStationSolutions • • 1d ago

PlayStation 3 Help New password won't work

Thumbnail
gallery
1 Upvotes

I booted up my ps3 again after years of not using it, I just went through a software update and now it's demanding I create a new password, but no matter what combo of letters and numbers I use it keeps saying that it isnt valid, please help I dont know what I'm doing wrong. I'm following the guidelines that it's given me


r/PlayStationSolutions • • 1d ago

PlayStation Help account suspended for 8-9years

Thumbnail
1 Upvotes

r/PlayStationSolutions • • 1d ago

PlayStation 5 Help My ps5 isn’t working

1 Upvotes

My console turns on and off fine perfectly on the Home Screen but my controller doesn’t work at all in games ChatGPT told me to put it into safe mode and do something to the chache I think it was but any help will be greatly appreciated


r/PlayStationSolutions • • 1d ago

PlayStation 5 Help PS5 CE-108255-1 / CE-108262-9 errors across multiple games

Thumbnail
1 Upvotes

r/PlayStationSolutions • • 1d ago

PlayStation 5 Help Ps5 HDMI?

Post image
1 Upvotes