As title states. I have a super MOLED I was going to buy the additional warranty from, but saw it’s “sold out”?

Hello! I bought a dream air using SLAM tracking yesterday, and I noticed that the controllers lose tracking far faster than I expected. I mean I lose tracking of the controllers if I have them a bit below my chest while facing my head straight forward(and when putting the controllers to my sides while standing), and was wondering if this is normal, or if there’s anything I can do to improve it. I am coming from an index, but got this headset hoping to move away from lighthouse tracking, without giving meta more money, but the inside out tracking angles feel worse than even my old rift S.

If I can do something to improve this, I would be overjoyed, as it’s the last seemingly unfixable issue I can’t deal with(the other ones being the screen swimming and the low as heck tracking rate of the controllers, which were both fixed by sboys3), but if not, I can’t really justify the $2500 + comfort mods(how could they give such a bad head strap for this thing??), even if going back to the index’s resolution is now physically painful after seeing this beauty(minus the smearing from the air)

Thanks!

So after the firmware update 1.0.6 the eye tracking of my dream air stopped completely, the ir leds don't light up anymore.

i contacted support from the app and they gave me some instructions to follow and it didn't work, then i was told : (If the eye-tracking IR LEDs still do not light up after completing the troubleshooting steps above, we suspect there may be a hardware issue with the IR LED connection or power supply circuit.

I will transfer this ticket to our after-sales team so they can arrange a replacement for you.)

that was 2 days ago so do i have to do something or just wait?, how do i know if the ticket was transferred?

Hello, does anyone know what's happening with the shipments of the new face masks for the Dream Air? I submitted a support ticket in September and was told they would send the new face interface for the Dream Air, but I haven't received any updates to this day. For such an expensive product, the lack of service and communication is unacceptable. Please let me know when my replacement will be shipped.

Thank you.

So I bought a Pimax Crystal Super. Wen with the 57 ppd, because I value clarity and this is mostly gonna be used to play vr mods of games like Cyberpunk, and I value the clarity over FOV. I absolutely love the clarity on this thing but a couple small issues. 1, the Dmas speakers apart of the upgrade promotion I purchased with, it was $80 off and Dmas speakers or dmas speakers and prescription inserts. I went with the $80 off and dmas speakers. The speakers were not included in the box and haven't seen anyrhing about a separate shipment.

Second, my Microphone doesn't work. For speakers it picked up 2 thing Pimax Crystal super, and Pimax Airlink. For microphone it only picks up airlink and that does nothing. So essentially my computer is not recognizing the mic.

3rd. I did see when purchasing, a 3.5mm jack was listed on the website. I cannot find the jack port at all to connect my own headphones. Am I blind or does this port not exist?

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Not sure if it should be a horror as i was laughing at some bits.

It's Creepy, yet comical!

What I am most disappointed about with the Pimax Dream Air is they’re still using the same black Quest 2 controllers with rings attached to them.

A lot of other Vr headset brands have moved onto ringless controllers quite a while ago. Meta Quest 3, Pico 4 ultra, Samsung Galaxy XR, and Recently the Steam Frame.

Honestly I find this pretty frustrating

Pimax should have already started working on and revealing ringless controllers last year. I’m strongly wondering why they still haven’t got them in.

The Pimax Dream Air was first announced 2 years ago but look where we’re at now.

I could literally buy the Steam Frame for $1,000 right now and then have another $2,000 ready next year or so whenever Pimax gets everything else ready for the Dream Air like the controllers and Dmas speaker headstrap.

I don’t like the original Pimax controllers that much. I mean they’re okay for playing games but they do feel kinda cheap like lower quality plastic than the controllers on the Meta Quest 3. They’re not great, especially not for a $2,000 headset like the Pimax Dream Air or Pimax Crystal Super.

Imagine playing a shooter or boxer VR game and banging that tracking ring in the front of your headset bro like come on.

I know historically that Pimax did it for Crystal Max/Super. Wondering if I should wait or pull the trigger.

Hello, I received my Dream Air Slam today. I haven’t had time to test much else yet, but I’ve installed Pimax Evo and updated the firmware.

The right speaker isn’t working; I’ve tried restarting and disconnecting/reconnecting the side arm, but there’s still no sound.

Does anyone have a solution, or could it be a hardware issue?

Thanks in advance.

I've been considering it for a while, as the Steam Frame seems to have some issues and I'd rather have a dedicated PCVR headset. It looks like it's got better displays, about the same FOV, but I've heard some bad things about comfort which is an important part for me so I need to make sure it'll be fine first. I've been using a Quest 2 until now so anything would probably be better than that. I would consider the Dream Air but that's out of my budget. Would this actually be a good headset for me, or would a different headset (that's under £1000) work better?

Edit: for reference, I'm using a 7800X3D and an RTX 4080 Super. I'm not sure of my IPD but there's no reason it won't fit considering it's got a wider range than my Quest 2 and that works fine

Hello,

I received a couple of days ago a Pimax Super OLED. However I didn't managed to make it work. The headset is recognized but get disconnected, either after a few seconds or after I move it.

I opened a ticket to support, the first answer they gave me was to disconnect extra monitor, but I don't think this is the issue. I also tried with a single 25660x1440 60HZ connected, and it still wasn't working properly.

I also tried on my laptop and had the same behaviour, although I'm not sure my laptop is powerful enough for the super (3070 TI).

I'm suspecting the cable, but I have no way to test it unless I have access to another cable. If anyone in Toulouse see this message and is able to lend me a working cable so that I can test ? ^^

I already tried to unplug and plug again the cable on the headset connection, but no improvement.

If anyone has any idea of something I could try ?

PC config:

Nvidia RTX 4090

Ryzen 7 9800 x3d

MAG X870 TOMAHAWK WIFI

32GB of RAM

Since putting in my new micro oled module my headset basically refuses to stop glitching out. My old 57ppd never had the screen freezing issues causing me to restart my entire pc.

I spent more time trying to play than actually playing nowadays. I was happy with the quest 3 but wanted better graphics. Its a damn shame this is the company that makes the better graphics.

Fix your Fu**ing firmware on the micro oled modules for gods sake.

Why every time i take the headset off do i have to fix my height? Are you playing some sort of joke on me?

Also i literally can NEVER get the headset to actually scan my floor. It’s always about a foot below even tho i put my controllers straight on the floor. Once again some sort of joke i assume

I really like the functionality in the latest beta version of Pimax EVO (2.x) that allows users to create user-defined configuration profiles consisting of a collection of key device settings (display brightness, render resolution, DFR/quad views, etc.). I have several configuration profiles for different games and categories of games, as there are many games that seem to work better with specific combinations of render res, sharpness, DFR, etc.

What I'd really like to see is a way to add the runtime selection to the configuration profile, as different games/profiles use different runtimes. This way, I could assign Pimax OpenXR runtime to those profiles that work better with Pimax native (SC, MSFS 2024) and SteamVR to the Sboys3 driver, which of course requires SteamVR. I frequently switch from one profile to another in the same play session and often forget to switch the runtime if needed. Could the runtime parameter be added to the config profile in a future release? Thanks!

Hi I have the dream air headset since yesterday and I am noticing something that not sure if is wrong or just normal for this kind of lenses. This is my first VR headset so no previous experience to know what is normal and what is not.

When I am looking an illuminated are, for example in the Pimax home to front huge windows where you see a planet, in the lower/exterior corner of the lenses I notice a slightly green/blue area/reflection, like a reflect in the lenses or similar, the same in both left and right lenses. I use inserts and those had a blue filter, no idea if this is related.

Anyone have the same issue?, is this an issue or maybe is a characteristic of the pancake lenses?.

Thanks

Updated see Developer's linked topic for details. Quite the update. includes quick install video

Hey there,

I am not able to get the 90hz mode of my headset to work, whenever switching from 72hz to 90hz in pimax play or Evo my headset will no longer connect, afterwards I need to disconnect the USB or DP cable to my computer to be able to connect the headset again which will be reverted back to 72hz mode. When using sboys3 in combination with pimax Evo I am able to get it in the 90hz mode according to the pimax software, but when checking steamvr settings it will report 72hz, and am not able to switch to 90hz in there.

- I am on firmware version v1.0.6 ( which should be the latest)

- have tried pimax play v2.0.4 and v2.0.2

- have tried pimax Evo with and without Sboys3 driver.

- have tried lowering monitor refresh rate and turning 2nd monitor off with no success.

- Did a clean install of both steamvr and pimax software.

Anybody have an idea what my issue is?

Kind regards, Nam

Anybody know of a stable Nvidia driver they are using? Currently running into stutters in Iracing no matter what settings I turn off. Fps vr logging is showing a GPU ms = 7-8ms CPU ms = 3.5

Dream air se , 5090 , 9800x3d

For reference I've had a PSVR2, Quest 3 and currently use a Quest Pro daily. My PC is a 9800X3D, 5080 and 64GB ram and I really only play DCS with the occasional MSFS and may dabble in other flight and racing Sims very occasionally. Most of my DCS play is with a virtual squadron so being able to fly in very low contrast conditions and being able to see is important. I guess it's why I've stuck with the Quest Pro for so long.

I wanted the Dream Air SE but I've yet to find consistently positive reviews on it. I do need a display port headset though. Any advice would be good.

In the UK, I see replacement controllers currently available, but not base stations. Other regions may have different availability.

This solution is good, but VST image shows slight jitter. Are you willing to use this? Does pimax support black and white seethrough?