r/Ford • • 11h ago

Issue ⚠️ @Ford has no loyalty

0 Upvotes

Loyalty is a two-way street, but today it is clear that @Ford does not value its most loyal customers.
My family has a strict history of leasing a brand new vehicle every 2 years. For 10 years, I have been a dedicated Ford driver, and this 2019 Ford Escape 1.5L EcoBoost was the only vehicle we ever decided to buy out at the end of a lease, solely because we trusted the brand enough to pass it down to my son. The vehicle has just under 56,000 miles and has been well-maintained. It drove flawlessly until it suddenly suffered a catastrophic engine failure with zero warning—leaving my son stranded when it instantly dropped into a dangerous 20 mph limp mode in the middle of traffic with no check engine lights or notifications.
The diagnosis? Coolant is leaking directly into the engine cylinders—the textbook symptom of Ford's widely documented 1.5L EcoBoost manufacturing defect.
@Ford Motor Company knew this engine design allowed coolant to compromise the cylinders, destroying the engine from the inside out. **They were so aware of this widespread engineering failure that they quietly extended the engine warranty through Customer Satisfaction Program 21N12—yet they never proactively notified the drivers or gave us a heads-up that our engines were a ticking time bomb.**Instead of issuing a transparent safety recall to protect consumers and families, they chose to let the extended warranty program quietly expire in February of this year without a single word to the affected vehicle owners.
Despite multiple dealerships telling me that Ford "values customer loyalty," corporate customer service has completely turned their back on a family that brings continuous lease business to the industry, simply because a calendar date passed—ignoring the fact that the vehicle has a mere 56,000 miles on a known, manufactured defect.
To make matters worse, Ford corporate customer service told me I had to take the vehicle to an authorized Ford dealership for an official diagnostic as a required step. I followed their instructions, only for the dealership to force me to pay a $238 diagnostic fee out of pocket just to confirm the known defect and say, "Nope, nothing is covered." On top of that, they tacked on a 3% fee just for using my credit card.
I am not just an isolated case; I am one of thousands of loyal drivers who have been left stranded. This isn't just a mechanical failure; it’s a failure of corporate responsibility, consumer trust, and family safety.
If you own a Ford with a 1.5L engine, be warned: Ford will not give you a heads-up, and they will not stand by you or your family when their engineering fails.
@FordEscape @EcoBoost @FordFamily @ConsumerAlert @FordLoyalty @CoolantIntrusion @AutomotiveDefect @FamilySafety


r/Ford • • 23h ago

Question ❔ Anyone know the best way to correct camber on lifted 2wd twin I beam setup?

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4 Upvotes

My 05 f250 2wd with the twin I beam front end, got some lift block in it but due to how the front suspension functions my camber is way out of spec, anyone know the best ways to fix this?


r/Ford • • 10h ago

Question ❔ How bad does this dent in the oil pan look, honestly?

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0 Upvotes

2002 Ford E350 5.4L 2V

Long story short im an idiot I was on the phone yapping away not even paying attention totally forgot to put a block under my air jack.

I know I shouldn't be jacking from the oil pan but I just needed to raise my engine an inch or so. Anyways as soon as I realized what I was doing I quickly let it down but Def a dent.

What are the odds im okay and pickup is undamaged at that location? No leaks...

Im stressin because this is my only work truck atm and i got.calls to run 😬


r/Ford • • 7h ago

Show Off 📷 New Fords or old Fords?

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25 Upvotes

Which one do you prefer? And why?

The old one is mine haha


r/Ford • • 1h ago

Mods/Addons 🔦 Need a second opinion…

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• Upvotes

So I bought my f150 single cab from a dealership with the fox factory sr150 package (no whipple) and it comes with an exhaust layout going from stock cars, to a y pipe, straight back to a Gibson muffler with a dual exit behind the tire. I’ve been considering swapping to a louder setup and can’t decide if
A) I should remove the resonator
B) I should move the exit in front of the tire
C) and if the new muffler should be a borla atak crate muffler or flow master super 10.

Any help that you guys could give would be great!


r/Ford • • 13h ago

Show Off 📷 A Panther family - sort of.

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55 Upvotes

Sometime in 2003, my uncle was shopping for a car to replace his garage-queen 2001 Grand Marquis LS. His search started with a Marauder, but they were still commanding more than sticker. As a car salesman himself, he flat-out refused to even entertain paying over MSRP. That eventually led him to Quirk Ford to look at a new LX Sport. According to my aunt, they offered a massive discount on the Crown Vic, which was enough to sway my uncle into signing.

About fifty years shy of the car’s demographic, 13-year-old me fell in love with it at first sight. At the time, my uncle had a demo from his dealership and my aunt had her own 1998 Town Car, so the Crown Vic mostly sat in a Massachusetts garage and was driven sparingly.

In 2005, they drove it down to Florida to use while staying at their second house, and it’s been there ever since. Last I checked, the odometer still hasn’t cracked 60,000 miles.

My uncle passed away over 10 years ago, and my aunt, now 75, likes the Crown Vic but has never really loved it. She knows it’s special, but more than once I’ve heard, “It’s a nice-looking car; I just prefer a Lincoln.”

After finding her a Town Car that meets her standards and getting the approval from her to buy it, the Crown Vic I’ve wanted for the past 23 years will finally be mine.


r/Ford • • 14h ago

Show Off 📷 Just enjoying some time out with the truck

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26 Upvotes

r/Ford • • 20h ago

Show Off 📷 My new old truck

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12 Upvotes

2016 ford f250 super duty beds shot so im replacing it for one with wooden slots


r/Ford • • 23h ago

Issue ⚠️ Weird Ford Expedition Issue

4 Upvotes

Hey everyone,

I don't normally post on reddit period but I thought I should bring up an issue I had with my 2024 Expedition Max.

A bit of a backstory, I purchased a used 2024 Ford Expedition Max with roughly 18k on the ODO back in July. Immediately after purchasing it, I noticed that at certain times of the day (eventually, all the time) my doors would either not lock or not unlock. I tried with the key, and nothing. I tried inside the car, and nothing. I was out of town and my fiance had the car for a few weeks and didn't really use it. When I got back in August, I took it to a dealership (separate from where I bought it, but one I've used in the past and had great experience with) who said they could not recreate it. They stated they would order a BCM under warranty and see if that fixed it. Then... crickets from them. I called them every few days for a few weeks and they never had an update. Eventually, I got one where they stated the regional parts people cancelled it.

They eventually ordered it and replaced it anyways. The BCM swap made it worse. Mind you, this has been going on for over 3 months now. The dealership couldn't fix it after the BCM swap and gave me my vehicle back. HOWEVER, they left the moisture barrier in my car and never swapped it from when they took the door panels off.

After that I called the dealership I bought it from, they got it in, and fixed it within 4 HOURS. Turns out, all it needed was a PCM Update.

However, now I have to go back to the original repair place to have them look take all the panels off, and reinstall the barrier - and yet, they refuse a rental...

Overall I am curious, has anyone had something similar happen? Is there any use speaking with Corporate about the terrible experience I've had at the one? I did tell them about it but I don't want to have that dealer work on the car again, and I'm debating on taking the trim off and installing a new barrier myself - Has anyone done this and can elaborate on how/how complicated it is?


r/Ford • • 4h ago

General 🔀 1979 Ford F-100

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6 Upvotes

r/Ford • • 23h ago

Question ❔ CD4E: is this the correct transmission fluid?

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2 Upvotes

Scrolling the forums it says that they now use Mercon V and some say it’s not a good idea and to use something like this

On a 2003 MazdaFord with the CD4E trans

Which is it?? lol