Deposit at risk.

[u/Annual_Public1067]

Habyt Frankfurt ex-tenant here. I moved out at the end of July. Contract says that they will pay back the deposit within 8 weeks.
We are currently on the 11th week🤡

They answered to my email like “The deposit refund is processed in the 8th week after the contract end date. We are currently experiencing a high volume of deposit repayments, so there may be a slight delay, but the situation is under control. We appreciate your patience while we finalise the last checks before the refund is released.”

But it seems like they ain’t gonna pay back this amount in a couple of months at least.

Do I need to proceed with Mieterschutzbund? If yes, which one?
Any suggestions?

[u/tomatosalad999]

According to their ratings they are bankrupt and you will very likely not see your deposit.