r/germany • u/Annual_Public1067 • 11h ago

Deposit at risk.

Habyt Frankfurt ex-tenant here. I moved out at the end of July. Contract says that they will pay back the deposit within 8 weeks.
We are currently on the 11th week🤡

They answered to my email like “The deposit refund is processed in the 8th week after the contract end date. We are currently experiencing a high volume of deposit repayments, so there may be a slight delay, but the situation is under control. We appreciate your patience while we finalise the last checks before the refund is released.”

But it seems like they ain’t gonna pay back this amount in a couple of months at least.

Do I need to proceed with Mieterschutzbund? If yes, which one?
Any suggestions?

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u/Normal-Definition-81 11h ago

Did you move out at the end of the contract?

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u/exclusive_tendon 11h ago

wait they said 8 weeks after the contract end date not move out date? that's shady. if your contract ended in july then even by their own weird math you're past the deadline

mieterschutzbund is probably your best bet here. doesn't really matter which one, just join one in frankfurt and they'll handle it. the membership fee is way less than losing your deposit

also send them a formal letter with a deadline. like 2 weeks to pay or you escalate. companies like habyt tend to move faster when there's actual pressure

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u/Normal-Definition-81 11h ago edited 11h ago

In most cases, the end date and moving out will be around the same date. But based on the post it’s unclear whether it is the case here.

Without knowing it, it’s hard to say if there is Verzug or not.

Often, Mietervereine won’t assist for rentals that ended before the membership started, so OP better checks this out before enrolling.

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u/Annual_Public1067 11h ago

Contract date and move out date is the same.
I already emailed them with the deadine. They didnt even answer. And I am not the only one like this. The company is bankrutped.

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u/Normal-Definition-81 11h ago

Letter “Mahnung“ per Einschreiben Einwurf, deadline 14 days, wet ink signature.