r/couriersofreddit • u/SnooCompliments8819 • 5h ago
An Absurd Interaction I Had While Delivering for Amazon
It was probably like my first or second week working there. I actually did enjoy the job before the pandemic happened. This was definitely around the holidays. But anywho. I remember this one day I had a bit of an altercation with a nurse I believe, or at least some lady who worked there. It must have been either a senior home or some kind of facility were they have residents living with disabilities. So I remember most places if it’s an apartment complex or any sort of business area, that these specific location would be locked or you would need a code to get in, which was always a nuisance to deal with, because if the customer who ordered their package didn’t provide any said code, it was just a huge problem that I had to deal with. Either I would have to try to contact the customer, which to be honest, most drivers never did or lied that they did because in most cases people nowadays don’t just pick up their phone to a random number claiming to be Amazon with there package. Just sounds like a huge scam to me. So I didn’t know exactly how to deal with this at that time, because like I said I was still pretty new to the whole thing.
So I pull up at this senior home/facility and I look at the doohickey device tellling me to drop off a package at said location and uh-oh, there’s no code to get in this place. So I waited a minute to see if someone would come in or pass by and there was nobody. I think maybe 5 minutes had passed by and I was losing patience. Now normally if too much time passes at a stop and the package hasn’t been marked as delivered, then that means a dispatcher who comfortably sits at the Amazon warehouse away from some brutal weather conditions that you’d normally have to deal with would give you a reminder call to tell you to basically hurry it up.
At this point I knew this and I hated dealing with dispatch getting annoying so I messaged them ahead of their call that I was having trouble getting into this persons place in the building to drop it off. We weren’t aloud to leave it in any mailing location unless instructed. So I’m growing impatient I message the dispatch jerkoff and he tells me to try asking around like I have all the fucking time in the world. So I try looking for some office in the area before noticing some double doors to my left side but I don’t see anyone there. But then all of a sudden I spot a nurse to the right side, opening the gate I had trouble getting into, walking out and closing the gate behind her. I immediately rush to her to try to get her attention but she appears to be ignoring me. I think to myself, maybe she didn’t hear me. She continues walking towards the office with the double doors and I’m sort of walking 7 feet behind her and follow her in trying to get her attention. She steps inside this office that looks more like an empty break room. She is still ignoring me and disappears to another room behind. So no I’m just stand there like what the fuck. This rude ass person was ignoring me for sure. I’m getting frustrated and consider just leaving and coming back later. As I’m standing there trying to figure out what I should do, this lady comes back out of this room rolling out this older person in a wheelchair who I believe must be a resident living here since I believed it was some kind of senior home or something. She sits at a table with this person and appears to be trying to get their attention or communicating with them with hand signals. This lady is clearly a nurse or someone who works here. I’m a little relieved. So I approach her telling her about my situation and how I couldn’t get into the building and I worked for Amazon. This rude ass bitch doesn’t even look at me and said you have to take it up with the person who is expecting the package. Now I’m little confused. I’m thinking maybe she’s not understanding what I’m trying to ask of her. So I ask her again and I tell her that I’ve tried calling the customer who ordered this package and he didn’t leave me with any code to get into the gate and that I saw her coming out from that gate and was hoping if she would give me the code to get in. She turns to me and in a sort of rude dismissive and annoyed tone said to me “I’m not going to provide you with any gate code sir, you must take it up with the package owner.” At this point I’m really annoyed and I start argueing with her and telling her I can’t get in if I don’t have any way to contact the customer. At this point she ignores me and the last thing she said was “ that’s not my problem.”
I did lose it a little bit and raised my voice while walking out and just choosing to leave. I was hoping at this point not to comeback. I remember the last things I think I said was “thanks for nothing lady, then I guess this person won’t be getting this package ever, maybe you can take it up with them when they complain to you about it.”
Not very professional. But I know, at this point I lost my cool. I was over it. I was really in a bad mood because of her. I called dispatch sort of arguing with them about it and telling them I’m not going to come back. This person was rude as shit, there’s no code or anything to get in. I was surprised that the dispatcher sided with me and said just bring the package back to the warehouse. To this day I think about this interaction just over how absurd and fucking rude she was. I’m surprised that people like this exist from time to time and I have moments about the interactions I had with them. I thought about it today and just felt like writing it down.
