r/ValorantTechSupport • • 22h ago

Technical Discussion Do AMD GPUs Still Cause Stutters?

4 Upvotes

I'm planning to build a PC and debating between which GPU to get. I've heard stories of AMD GPU causing Valorant to stutter. Is this still the case?


r/ValorantTechSupport • • 11h ago

Technical Solution VALORANT fps drops/stuttering after new update FIX

8 Upvotes

Before the last update i was playing val on 240 fps And after the new update i have micro stuttering and my fps drops to 10 I tried uninstalling Valorant and Riot I tried every Windows settings to boost my pc performance (high performance + closing background apps like discord layout + disabling every start up for every app) Then i tried to look in the Event Viewer and i noticed that there is a Valorant problem And i searched the problem up and i found some people have the same issues and they found some .dll and files that are corrupted and make a problem with the Vanguard anticheat Then i tried this : Go to Windows Search up Command Prompt Run it as administrator Type this : sfc /scannow

Click Enter Let it load After its fully load Windows will hopefully finds a corrupted file and repair it If Windows finds and repair the corrupted files restart your pc And try again And this fixed my issue and i hopw it will fix yours.


r/ValorantTechSupport • • 14h ago

Technical Support Request The game keeps on freezing

6 Upvotes

So I am a returning player and I didn't have this issue before but the game keeps on freezing I tried everything from disabling hags etc etc nothing seems to work I hate riot and their stupid game 😍

Specs I5 13420H 4050 16 gigs ddr5


r/ValorantTechSupport • • 17h ago

Technical Support Request Ping spikes

3 Upvotes

I have this issue with my ping getting really high whenever there's a lot of abilities getting used at once, miks ults or when a waylay ults. This has been going on since the waylay release, and to be frank, I have no idea what causes this. I play on stockholm servers, where I average about 20 ping (except when I get those spikes, then it can get as high as 45k). What's really weird is that this only happens in val-I dont have this problem on other games such as r6 siege. So some1 help pls?


r/ValorantTechSupport • • 17h ago

Technical Support Request What is the fix for this full pc freeze

4 Upvotes

Valorant freezes my whole laptop nothing works not the keyboard not the mouse i have to hard shut my laptop and this happens only in valorant. I have changed my motherboard reset my windows


r/ValorantTechSupport • • 19h ago

Technical Support Request Valorant is freezing my pc completly at random moments

2 Upvotes

Hello, until after September, or 2 weeks before it - I was able to play a match from the beggining till the end, but later came the updates, to Valorant or Vanguard and something started interfering...

I was using Bitdefender from February this year and up until now, those updates - everything was always working great. I must point out that this issue is strictly technical, not with connection.

My specs are: Radeon 9060XT, Ryzen 7 7800X3D, M2 SSD, 32 Gb DDR5 Ram

and gigabyte's motherboard (dont remember the exact model)

  1. Those are the things I tried along with support team mails:

I tried deleting logs and config file, setup riot and valorant client

to run as administrator, and updated my AMD drivers trough Adrenalin

  1. Support emails (I tried everything here, even though they where talking about connection as well):

Email 1. To move further with the investigation, I would like to request

you to perform below steps:

Doing a clean boot before playing might help (avoid manually opening

other apps apart from the game afterward).

❗ Very important: Please make sure to have the checkmark on "Hide

all Microsoft services" before clicking 'Disable All'

❗ Important: After you click the 'Disable All' button, find 'vgc'

and re-check that one.

Additionally, In order to further look into the matter, we'll need

a few logs created by our Riot Repair Tool:

➪ Windows version

Just right click & run it as admin, select the game, and then wait

for the tool to collect the necessary files. Once it's finished,

open the 'Riot Logs' folder from your Desktop, and attach the

.zip files that it contains to your ticket (there should be a

folder called 'System Logs', and a folder with the Logs for the game).

Note: Remember to only download files from trustworthy sources,

and only download tools such as the Riot Tool directly from our

Support website.

Email 2. After reviewing your logs, we noticed some issues.

Your process has many third-party applications running in

the background, and there are problems with your IPv6 configuration.

So, I am giving some troubleshooting steps to resolve the issue.

Follow this guide on configuring firewalls. These are the filepaths

you need to add:

C:\Riot Games\VALORANT\live\VALORANT.exe

C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping

C:\Program Files\Riot Vanguard\vgc.exe

C:\Program Files\Riot Vanguard\vgm.exe

C:\Riot Games\Riot Client\RiotClientServices.exe

If this doesn’t resolve your problem, try temporarily

disabling/uninstalling all firewalls/antiviruses from your computer,

except Windows Firewall, which you can only disable. If you want to

try that, the steps are in here.

P.S.: Make sure to only disable this stuff while you are playing,

in case they might be blocking the game, and turn them back on when

you're doing anything else, in order to maintain the security of

your PC

If you're using WiFi, try switching to wired. In almost every case,

using a wired connection is much better for the game, since the WiFi

signal can go up and down, leading to connection issues all of the

sudden. On the other hand, a cable will provide you with a more

stable and reliable connection.

Let's disable the IPv6, since our game works better with IPv4.

Switching to a public DNS may help with the issue you are

experiencing, and here is a tutorial on how to do it properly.

You should try both the Google and the Cloudflare DNS - if one

of them doesn't work, check the other as well!

Let's make sure the Teredo Tunneling interface is disabled because

it might cause connection problems such as yours:

• Open Start Menu

• Type cmd and run it with administrator permissions

• Type the following command: netsh interface teredo set state disabled

Follow this tutorial in order to release/renew your IP, and flush

the DNS.

Try to check if your network adapter drivers are up to date

(follow the steps from here to see how).

Let's go through a power cycle of your router and modem.

Pull out the power cable from both devices (or one if you're using

a router/modem combo device), wait at least 30 seconds, and then

plug them back in.

Email 3

  1. We've received quite a few reports about Open VPN, Famatech Radmin VPN, Bit Defender, so I would suggest to disable them and see how it goes? Worry not, you don't have unistall the any of the above things mentioned.  
  2. I've noticed you have other adapters enabled besides the one you're mainly using, and those actually siphon a lot of your bandwidth. To quickly get rid of them, follow these steps: • Open Network Sharing Center by Right click on Network icon beside the clock. • Click on Change adapter Setting link in right side panel. • Select the adapters that are open (except the main Ethernet/WiFi one that you are using) • Right click on them and select Disable  
  3. Disable HW acceleration
    1. Right-click the desktop, go to "Display Settings" > "Graphics" > "Change default settings", then turn off "hardware-accelerated GPU scheduling

/// I tried everything here, but Valorant still freezes my pc completly at random moments ///

IO


r/ValorantTechSupport • • 23h ago

Technical Discussion 2 problems with valorant audio and stutters

2 Upvotes

Like the title says, Me and my friend have experiencing some problems when playing. First is the sudden stutter and fps drops. I have experienced this since coming back from valorant this month. My game will suddenly freeze, out of nowhere it will drop to 0-5 fps. The amount of times i died was too much. I have tried everything I found online and the problem still persists.
My friend on the other hand had audio issues, the headphones his using do have a stereo option but when playing, audio is still at mono. He can't hear left or right on his even though when watching streams or video, the audio stereo option is fine.

Here are the specifications for our laptops:
Mine: i5-11400h, 16gb of ram, rtx 3060 6gb. Drivers are up to date, I have also tried rolling back the drivers and windows but fps stutters still exists.
His: i5-10500h, 16gb of ram, gtx 1650 4gb. Drivers are also up to date.

Any help would be greatly appreciated. Thanks


r/ValorantTechSupport • • 1h ago

Technical Support Request Error Code Val 29 After Singapore Server Maintenance

• Upvotes

VAL 29 error after Singapore server maintenance (Mytel, Myanmar)

Anyone else having this problem?

I haven't been able to get into VALORANT since the Singapore server maintenance on October 13, 2026, at 14:00 PDT. I keep getting error code VAL 29 every time I try to launch the game.

I've already reinstalled the whole game, but it didn't fix anything. The weird thing is that it's not just my laptop. Other people using the same Wi-Fi/Mytel internet are getting the exact same error too.

My specs:

  • OS: Windows 11
  • Laptop: Acer Swift SF314-511
  • ISP: Mytel
  • Region: Myanmar
  • Server: Singapore

Is this a Mytel issue or something on Riot's side? Anyone else experiencing this or found a fix?

Thanks.


r/ValorantTechSupport • • 23h ago

Technical Support Request Recent update causing stutters or rubberbanding kinda?

6 Upvotes

New season update completely took away rtss and since then my fps hasn't been as stable, but after this recent update i'm like lagging or rubberbanding kinda. I don't know what to call it but it's like stuttering and it's getting to be unplayable. Anyone get the same issue? Mind you I haven't had issues with Valorant or any game like this before so this really sucks.


r/ValorantTechSupport • • 3h ago

Technical Support Request Valorant Hard Freezing

3 Upvotes

Hi, so I've been having this issue since yesterday and I tried to fix it from every possible angle I know. To start off, I have a 9950X3D2 and a 5090. It seems that when I play other games like BF6, my PC runs fine. Going through the menu and such is operational and smooth but when it comes to Valorant, staying in the menu alone for about 1-3 minutes completely hard freezes my entire PC and I have to hold the power button down. This has resulted in me having to reinstall Windows to only not have it fix nothing.

The consistency that it's been replicated before and after the new windows install has me thinking vanguard is the main culprit. I've done the install and reinstall of vanguard to no avail. DDU, Chipset drivers, bios updated to latest, up to date graphics and nada.