r/Steam • u/Haunter777x • 13h ago

Discussion They got us guys.

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How out of touch can you be as a company, this is embarrassing

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u/Puzzled_Connection 12h ago

I mean in all fairness, Steam started as basically nuisance ware that only exists because it was tied to Half Life 2, it’s just they now have a multi decade head start on building out their platform and developing network effects

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u/Alex_2528 12h ago

And they have an actual good support team.

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u/Snipufin 12h ago

Which dramatically improved over the course of two decades. People used to think Steam Support was absurdly bad.

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u/Alex_2528 12h ago

Fair enough, I didn’t get into pc gaming until after steam support had a good reputation so I never knew how bad it was.