/r/Steam Monthly Community Support Thread.

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• Educate yourself on scams
• /r/SteamDeck - /r/SteamOS - /r/Steam_Link - /r/SteamController

[u/Tao_AKGCosmos]

I am unable to submit a refund request for DLC. No option to submit and the text box for reason is also not appearing. Please help ! Thanks!

[u/Lurus01 → u/Tao_AKGCosmos]

Thats interesting. I know some DLC can add consumables and not be refundable but in a glance at the dlc store page it doesnt seem to have that.

I dont own that content to check how it looks to other users but I could suggest going a different route with the support request.

Rather than navigating to the game specific support go to the purchases support and see if it offers other options.

Help-Steam Support-Purchases - Click on the specific purchase that involved that dlc and it might have alternative options such as "I have a question about this purchase"

If it has the I have a question about this purchase then use that and just keep it short and say you would like to refund the purchase.