r/Starlink_Support • u/mavericktripper • 23h ago
After my rental was canceled, my Starlink account page is empty with no support option. How do I reach a person?
I ordered a Starlink dish on a $50 a month rental, but I wasn't able to use it yet.
Then I had a security issue with my card and had to block the charges, which unintentionally canceled the rental agreement.
Now when I log in, the account page is bare, with no support link and nothing to click.
I can't open a ticket, and I can't reach anyone about it.
I've emailed Starlink Resolutions and messaged Starlink on X twice, with no reply.
I still have the dish, and I want to reactivate under a new one-year agreement and keep paying the monthly fee.
If Starlink can make an exception, I'm hoping the $249 hardware charge can be waived.
Has anyone hit this empty account page, and how did you reach a person at Starlink?
Thanks in advance.