r/ITSupport • • 4h ago

Open | Windows Have problem, need solution

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1 Upvotes

r/ITSupport • • 4h ago

Open Laptop making weird noise shortly after connecting second monitor

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1 Upvotes

So recently I have been gifted a laptop that has 2 issue this is the more minor one that being after I connected a second to my laptop shortly after I noticed it started making this weird noise and I don't know what's causing it as sound settings isn't helping


r/ITSupport • • 5h ago

Storytime New Service Desk Web Application (Updated Link)

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itsupport.aramagio.com
1 Upvotes

Hello I posted this message in another subreddit for IT helpdesk and im thankful for the responses and interest people are showing here on reddit. I've been on twitter/X posting forever and almost no traction/interest at all which sucks; here on reddit at least people respond and support other builders and techies. I received a notification suggesting I post here as well, I clicked the link and here I am so I'll post here as well.

Any way I've been having fun building and using this tool. Its a servicedesk Webapp that you can plug your voice enabled agent like Grok or Claude and talk to it. Below is the original post, May everybody's wildest tech dreams come true.

I've been building an AI enabled helpdesk web app for the past few months, includes ticketing, knowledgebase, CMDB, collaboration tools and much more. I created a free workspace for reddit users to test drive the app any feedback is appreciated.


r/ITSupport • • 6h ago

Open | Hardware Unusual Marks on iPad? What Could Have Caused This?

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1 Upvotes

I’ve noticed these weird marks on my iPad for a bit now. I assume it’s purely cosmetic, as I do have a screen protector on it that I can replace and hopefully it removes these marks with it.

But I’ve never seen this before and genuinely have no idea what could’ve caused it? I’m used to scratches from using my Apple pencil for extended periods, hair, finger prints, etc.

Any ideas how this might’ve happened so I can prevent it from happening again? Thank you!


r/ITSupport • • 10h ago

Open | Networking Computer Internet problems

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1 Upvotes

Please help


r/ITSupport • • 13h ago

Open I noticed this app on my PC but have no idea what it is, anyone know what it does or if it’s safe to just delete it

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1 Upvotes

I was looking through the apps on my PC when i noticed OpenAL i’ve never heard of it before, what does it do?


r/ITSupport • • 13h ago

Open Gmail text formatting

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1 Upvotes

I'm having an issue where my emails look totally fine before I send them, but when I look at them on my phone or another device they look super weird with mismatched text sizes. Presumably it's because I copied and pasted some of it or started the email on one device and finished on another. It's super annoying and looks so unprofessional! Is there a setting I'm missing or something?


r/ITSupport • • 15h ago

Open Human help with version history list recovery

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1 Upvotes

r/ITSupport • • 20h ago

Open | Hardware Any tech person here..Please help me out

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2 Upvotes

r/ITSupport • • 1d ago

Open Webcam has green tint

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1 Upvotes

Hello gents,

I've got a problem with my webcam, as you can see in the photos, my lenovo laptop has this problem were in low light has a green tint and green bars, and if you look closely the top part of the webcam doesn't have that green tint at all. I've tried already uninstalling the driver, restarting my laptop, updating graphics driver. If I have plenty of light in the room the tint is barely visible with the naked eye and there are no bars. Any thoughts on what might cause this problem?

Many thanks!


r/ITSupport • • 1d ago

Open How to Remove an Unavailable Administrator Account and Regain Administrative Access on My Laptop

1 Upvotes

I am currently using a Windows laptop with a standard user account, while another person has administrator privileges but is unwilling to share it or help me with administrative tasks.

Because I am a standard user, I am unable to install certain software, download and configure essential development tools, or make necessary changes to my laptop without administrator permission. This is creating difficulties with my studies and practical work, especially when I need to prepare for upcoming examinations and complete assignments on time.

I want to find a legitimate way to resolve this issue so that I can manage my own laptop independently. I would like to understand whether it is possible to obtain administrator privileges for my account, remove the existing administrator account if appropriate, or regain administrative control through an official Windows recovery method.

My requirements:

  1. My current Windows account is a standard user account.
  2. I do not have access to another administrator who is willing to help.
  3. I need a solution that I can perform myself, preferably without losing my personal files.
  4. I do not have administrator privileges to install software or perform system-level changes.

Please explain the available options step by step, prioritising methods that preserve my files and do not require access to the existing administrator account.


r/ITSupport • • 1d ago

Open | Networking Graduation Project!!

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1 Upvotes

How to get a mentorship to graduation project


r/ITSupport • • 1d ago

Open My Microsoft account was hacked please help.

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0 Upvotes

r/ITSupport • • 1d ago

Open Acer SPIN Touchpad Not Working So I Deleted The Driver

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1 Upvotes

I have an Acer SPIN laptop. Usually when the touchpad isn't working, I hit the F7 button and it comes back on. I also double-check to see if I have the laptop on airplane mode, because I've been known to somehow turn that on.

This is what has happened so far:

  • Latest Windows update installed
  • Was told by Dr Google to uninstall the touchpad driver
  • Went to acer website and downloaded the touchpad driver
  • Could NOT re-install the touchpad driver or if it did install, I don't see it in the Device Manager under the Human Interface Devices menu (which is where it was when I deleted it)
  • There was a message on the acer website that said, "Before installing the Touchpad driver, please install the Serial I/O driver first." So I did that and installed it, but don't know where to look for it

I don't know if this helps, but I've attached images of the laptop I'm using and the names of the drivers from the acer website. I installed the Synaptics driver because I recognize the name. Should I install both? Where would they appear?

Please help me fix the mess I've got into! Thank you!


r/ITSupport • • 1d ago

Open | Hardware keyboard glitch

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1 Upvotes

pressing keys does random things (specifically for 3, E, D, C every other key is find) does anyone have a solution


r/ITSupport • • 1d ago

Open | Networking File sharing doesnt work (Windows 11)

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0 Upvotes

r/ITSupport • • 1d ago

Open | Windows Need help

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0 Upvotes

r/ITSupport • • 1d ago

Open | Windows Never seen this issue before

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1 Upvotes

I changed nothing, went to sleep woke up and now when i set my pc to “second screen only” it suddenly breaks the res and changes the colors. Ive never had this issue and ive tried multiple things to fix it to no avail. This ONLY happens when my laptop is set to “second screen only” via hdmi. Windows 10 obv


r/ITSupport • • 2d ago

Resolved Fix error 0x0000011b when connecting to a shared USB printer on WindowsProblem

2 Upvotes

printer is connected by USB to PC1 and shared on the network. When PC2 tries to add it (for example), Windows shows “Windows cannot connect to the printer. Operation failed with error 0x0000011b.” Print jobs may also get stuck in the queue.

Fix

  1. On PC1 (the PC with the USB printer), press Win + R, type regedit, and press Enter.
  2. Go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
  3. Right-click an empty area on the right and choose New → DWORD (32-bit) Value.
  4. Name it exactly: RpcAuthnLevelPrivacyEnabled
  5. Double-click it, set Value data to 0, keep Base on Hexadecimal, and click OK.
  6. Restart the Print Spooler (services.msc → Print Spooler → Restart), or restart PC1.
  7. On PC2, press Win + R, type \\192.168.x.x (use PC1’s real IP), double-click the printer, and print a test page.
  8. Tip

Connect PC2 directly to the PC that has the USB printer (PC1). Don’t connect through a third PC or a server that re-shares the same printer, because that extra step can cause the error to come back.


r/ITSupport • • 2d ago

Open | MacOS How Do I Remove This ?

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1 Upvotes

r/ITSupport • • 2d ago

Open | Networking WiFi connection

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1 Upvotes

r/ITSupport • • 2d ago

Storytime Found on my sisters restaurant credit card machine line and routers…is this being hacked?

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0 Upvotes

r/ITSupport • • 2d ago

Open | Hardware Very Strange Keyboard Issue

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2 Upvotes

Hey guys! So a client contacted me stating that her keyboard letters are mixed up. I thought she must've accidentally changed her keyboard to British or something in settings but she sent me a photo and the actual keys are literally QWFRKY and are all over the show.

I helped her set the Lenovo laptop up around 6 months ago and I'm certain it was fine then. She is a bit elderly but I'm sure she hasn't messed with the keys.

Is her laptop possessed? 😁😬 Are QWFRKY keyboard layouts even a thing? Anyone know what the heck is going on here?!


r/ITSupport • • 2d ago

Open Is there anything I can do?

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1 Upvotes

r/ITSupport • • 2d ago

Open Having a Location Nightmare

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1 Upvotes