I recently bought the hyperX quadcast 2s. I see that there is a software that goes along with the mic, is it worth downloading and using this or should I use an alternative? My goal is to turn off the rgb on the mic and set an equaliser for recording. What do you recommend? Thanks!

I'm using a HyperX Cloud III headset (wired) and for some reason I sound very muffled to others. When I to test it on the voice settings my voice is the loudest it can get. Does anyone know what could it possibly be? Additionally I have also changed all the settings in the mmsys and it's still muffled. I got this headset also about a year ago

Things I've done to possibly fix it:
- Reset Discord Voice & Audio Settings
- Tweak the mmsys (mic vol to 100, changing quality)
- Changing where I plugged it in (USB/USB C ports)

The headset light is flashing red and green fast, the dongle's is blinking red fast, doesnt connect even after multiple tries, dongle is detected on computer, OS most likely isnt an issue as i have tried with Linux, Windows and MacOS, any tips?

So I've had this mic for about 5 years. No issues during that span till one day it just wasn't turning on. So I just assume it finally died off. I ordered a used one that worked according to seller for like $60. I get and the original cord isn't working on the the new one I got, so I bought a new USB A - USB C. Also doesn't work. I've tried like 3 different ports on my PC it's not just turning on. I'm also having a issue that my pc isn't reading the USB plug in for the mic. Any real solutions to this or am I just out of luck?

Dear HyperX Support Team / Community,

I am writing this with a heavy heart, hoping against hope that someone might be able to guide me.

My HyperX Cloud II Wireless headset has suddenly stopped working because the USB receiver (dongle) completely died—it won't light up or connect anymore, and since this model doesn't support a wired 3.5mm audio connection, my headset is currently unusable.

This headset means the absolute world to me. It was a gift from my late uncle. He secretly bought it for me, and because he wanted to surprise me without any fuss, he didn't even use the original retail box—he cleverly hid the headset inside a fruit cardboard box and slipped it to me. Now that he has passed away, this headset is one of the most precious mementos I have left of him.

Because of how it was given to me, I don't have the original product box or purchase invoice anymore, making it difficult through standard warranty channels. I love this headset so much and want nothing more than to bring it back to life.

I am currently located in Ho Chi Minh City, Vietnam. If anyone knows where I can buy a replacement dongle locally, or if there are any reliable repair shops here that can fix a dead USB receiver, or if HyperX has any official support channels or service partners in Vietnam that could help me out, I would be endlessly grateful.

Could you please guide me on where I can officially purchase a replacement USB wireless receiver (dongle) for the HyperX Cloud II Wireless, or if there is any way HyperX can help a devoted fan out?

Thank you so much for reading my story and for any help you can provide. It truly means everything to me.

Best regards,

As the title says, it was working normally until yesterday, but today I noticed that the equalization in the standard connection (Cloud III driver) stopped responding to changes. However, when I switch to 8-channel mode, it works normally.

I've already reinstalled Ngenuity, disabled third-party audio drivers, and cleaned up residual files, but nothing works.

Good morning! I’d like to know if this adapter will allow me to get the most out of the HyperX Earbuds 2/3, or if I need a different one?

Creo que es de lo que más he leído en este lugar pero bueno, hace poco adquirí mis cloud 3 y la verdad es que siento el sonido muy barato y no sé realmente cómo tratar de "equilibrar" los tonos. He estado probando con distintas configuraciones de EQ pero no me resulta tan cómodo. Hace poco copié una que publicaron aquí mismo y suena mejor pero los bajos están muy ahogados, es eso o los tonos altos suenan molestos o muy metálicos, de verdad es incómodo. Es triste porque realmente pensé que daba un salto al tener estos audífonos y no quiero arrepentirme. Me pueden ayudar con alguna configuración por favor o consejos, muchas gracias.

Edit: Quiero aclarar que no busco algo solo para oír pasos. Necesito algo que me ayude a equilibrar explosiones, efectos del juego, disparos y pasos (The Finals).

I've owned 2 pairs of Cloud Flights since 2018, absolutely loved them. Very comfortable to wear with glasses, sounded great for the price, great battery life. Both headsets eventually developed an issue where the volume wheel would only turn the volume down, and I'm looking to get something newer this time as the Flights are nearly a decade old at this point. I'd like to stick with HyperX given the positive experience I've had with the Cloud Flights. I'm looking for something wireless that's comfortable to wear with glasses and has a long battery life.

I'm between the Cloud III S and the Cloud Flight 2 at the moment. They both look like solid options for my budget but I'm not sure how they compare to one another. I'm also curious about the Cloud Alpha 2's and if they're tangibly better than the cheaper options (outside of having the audio control hub which I don't care about).

If anyone has some input on these 3 headsets or any other recommendations please let me know!

I’m not an audiophile but I feel that the sound quality is subpar, it’s good but didn’t feel the wow effect. Am I doing something wrong ? I changed the EQ in ngenuity but I don’t know if the headset use it, as there is no “use” button