I reported a package missing and the agent asked me if I'd looked for it in my car.

I’m not expecting this to work good or be accurate, but can’t wait to see it in action. This is the one thing I hate about my area is that they send us far, like another state away all the time.

I recently got through the onboarding for flex after like almost a year and just waiting for my background check to clear
I’m currently a stay at home mom to a 4 almost 5 year old. I’ve been constantly applying to stay at home jobs but I’m just not getting any luck. So when I finally got pushed through for flex, I was really excited

From my understanding- passengers can come with me. I would HAVE to bring my daughter with me except the days her father would be off from the hospital.

I’ve seemed some mixed answers about her having to get out of the car.
What do I do about her if I need to get out and go into one of the Amazon facilities? Can she come with me?
How long are you usually in the facility for picking up the packages?
I’m worried about leaving her in the car for a long period especially if I can’t see the car. I’d rather her just get out with me.

For houses- I know as long as I don’t have to walk far, I can leave her in the car because I’ve done this with door dashing with her, only going right up to the front door, taking a photo and getting right back in.
Any time I’ve delivered to an apartment complex, I always make her get out with me and she just walks and waits for me to take the photo. - with flex, I’ll try to make sure maybe she’s just out of the way of any ring doorbells so they don’t report me?

I’ve looked in this sub so much and can only find YEARS old answers - can somebody discuss this with me in todays world?

When I’m not working I see all blocks going up but when I’m on, is all base pay lol….
Nobody took them BTW, they went over the time

So I took a decent pay 2hr fresh block. It’s an hour away because of course it is but who isn’t used to that already. What appears on it magically after about 5 minutes is picking up a package at another warehouse (Amazon.com) not even a fresh warehouse to deliver it. Mind you the other warehouse is more than an hour the opposite direction. I contemplated marking every package as missing and just leaving but I’m going to at least deliver the ones I have for my original block.
What I am not going to do is another delivery Amazon thinks they can pull out my ass. Matter of fact Jeff let’s split up so we can deliver the packages faster. I’ll go home and you go fuck yourself

Anyone ever dealt with something like this before?
Or at least know if I’ll get in trouble for ignoring this.
Thanks.

Amazon Flex: “We don’t have a mileage limit. We only care about the route itself.”
So technically, if I pick up a 4-hour block in Pittsburgh, Amazon could send me to Washington, DC, which is about 4 hours away, to deliver ONE package. 😂
But I guess they don’t do that because… reasons?
Imagine driving 4 hours to deliver one package, then another 4 hours back home, using your own gas, putting miles on your own car, and getting paid for a 4-hour block. 💀
Amazon: “Your block is only 4 hours, so everything is fine.”
Meanwhile, my car is applying for unemployment, my gas tank is filing for bankruptcy, and I’m technically working an 8-hour shift for 4-hour pay. 😂
If there’s no mileage limit, what’s stopping Amazon from sending Pittsburgh drivers to DC for one package? Asking for a friend. 🤣

Has anyone dealt with a block not being paid??
Backstory showed up to my block checked in, and got assigned a route according to the app.
Walked in the warehouse looking for my route scanned packages which it said that wasn’t my route. Asked for help with different employees from the warehouse they looked throughout the different areas and they couldn’t find anything which they advised me to call and report.
Followed through while being at the warehouse explained everything and they told me they would process pay in 48 hours. It’s been four days and now Amazon is saying they are not paying me for that block.

It's been a constant thing for me, where immediately after I finish a block my updates tab tells me to return to the station to return undelivered packages, sometimes I even get an email about it, except I delivered everything in my block. Sometimes it opens up the map with the option to start a route back to the warehouse, and sometimes it even gives me a TBA number of the package I'm supposedly going to return, but every single time I've called support about it and given them the TBA they tell me that it belongs to a package that's marked as delivered and that there's nothing wrong on their end. I think I was even dinged for failing to return a package once, but the violation disappeared a day or two later. Is this a common thing, or am I just cursed?

Been doing it about two weeks. So far all I go to is Imeson location. Just wondering. So far I haven’t been sent to horrible neighborhoods. Plus that’s the SSD. I’ve never done a .com one. Any info to help me would be appreciated.

Amazon Flex: I ran the numbers on two blocks and heres what I did to include real cost.

I'm new to Amazon Flex and recently completed two 2-hour blocks from the Bethpage Fresh (UNY4) station on Long Island, NY. I wanted to calculate what I actually earned after accounting for commute time, gas, vehicle wear and tear, and taxes.

One other thing I’m trying to figure out is whether I’m simply too far from the station for Flex to make sense. I’m commuting from Valley Stream to UNY4 in Bethpage (18-22miles), and this is pretty much the only station where I’m consistently seeing offers in the app.

I thought the numbers might be useful for other drivers, especially anyone deciding whether these blocks are worth taking.

My two completed blocks

Run 1

• Advertised block: 2 hours
• Base pay: $62
• Tips: $10
• Total earnings: $72
• Total home-to-home driving: 72 miles (25-35 mi en route)
• Actual time from leaving home to returning: 3 hours 18 minutes

Run 2

• Advertised block: 2 hours
• Base pay: $61
• Tips: $0
• Total earnings: $61
• Total home-to-home driving: 60 miles (25-35 mi en route)
• Actual time from leaving home to returning: 3 hours 29 minutes

Combined results:

• Gross earnings: $133
• Total driving: 132 miles
• Total time: 6 hours 47 minutes
• Gross hourly earnings using actual time: $19.61/hour
• Gross hourly earnings using block time: $33.25/hour
• Gross earnings per mile: $1.01 (actual) / $4 (block)

On paper, $61–$72 for a 2-hour block looks pretty good. But the block duration doesn't account for the commute to the station, the delivery route, and the drive home. Furthermore, these base rates are already higher than most blocks to begin with.

Actual vehicle costs

For this estimate, I'm using:

• 30 MPG fuel economy
• $4.40/gallon gasoline
• $0.25/mile reserved for maintenance, tires, repairs, and depreciation, separate from gas

The $0.25/mile reserve is my working estimate, not a measured cost for my specific car. I'm interested in what other drivers use for their own maintenance and depreciation calculations.

What about taxes?

This is where things get confusing. I'm treating my eligible delivery-route mileage separately from the commute to stay by rigorous IRS rulings. This is not tax advice.

For this analysis, I'm assuming 25 eligible business miles per block and using the 2026 IRS standard mileage rate of $0.76/mile for July–December.

That gives me:

• Eligible business mileage: 50 miles
• Estimated mileage deduction: $38
• Simplified taxable business profit: $133 − $38 = $95

The mileage deduction is not a reimbursement. It reduces taxable business income, and the actual tax savings depend on my overall tax situation. The IRS standard mileage method also generally prevents separately deducting gas and maintenance for those same business miles.

For a rough planning estimate, I'm reserving 25%–35% of that $95 taxable profit for combined taxes. That's not a personalized tax calculation, but it gives me a range.

These are estimates, not a tax-return calculation. My actual liability could be different depending on my other income, filing status, deductions, and eligible mileage.

Feasibility: What happens at the advertised $18–$25/hour?

Amazon Flex is commonly advertised as offering $18–$25 per hour. However, that rate is based on the scheduled block duration, not necessarily the entire time spent working.

If I accepted a 2-hour block paying $36–$50 and it required similar driving and time, the economics would look very different.

Assuming two such blocks with the same combined 132 miles and 6 hours 47 minutes of actual time:

The range is wide because both the payout and actual tax liability matter. These are hypothetical scenarios, not claims about the average earnings of all Flex drivers.

What would make these blocks worthwhile?

Using my current assumptions, I would need approximately $95 in guaranteed gross pay for a block requiring around 3¼–3½ hours and 60–72 miles to earn roughly $20/hour after estimated vehicle costs but before taxes.

If I ignore the commute time and only calculate the earnings on the block time (2 hr) but keep the car cost fixed for the entire route I would need approximately $66 for $15/hr and $76 for $20/hr.

Tips would be a bonus rather than something I rely on to meet that target because tips do not seem to be widely given.

I'm not saying Amazon Flex is never worthwhile. Shorter routes, better mileage, surge pricing, and finishing early can change the calculation significantly. But I think drivers should evaluate the entire trip rather than just divide the payout by the advertised block duration.

Questions for experienced Flex drivers

1. For those of you doing Flex on Long Island, how far are you typically driving to get to your pickup station?
2. How do you calculate your true hourly earnings? Do you count the drive to the station and back home?
3. What do you use as a realistic cost per mile for maintenance, tires, repairs, and depreciation?
4. For Long Island drivers, is UNY4/Bethpage Fresh consistently sending drivers far enough away that the commute becomes a major part of the job?
5. What minimum payout per block or per mile do you use before accepting an offer?

I'd appreciate feedback, especially from drivers who have tracked their actual expenses over dozens or hundreds of blocks. I'm trying to determine whether Flex is financially worthwhile after all costs, rather than just looking at the advertised hourly rate.

EDIT 1: I added just the block time hourly rate but with the actual estimated cost of maintenance per mile and gas before and after taxes for my two real trips and the fake example.

Disclaimer: The cost for me was higher because of the commute and the example at typical earnings takes into account the high milage cost. If your commute is shorter than adjust the numbers and let us know what you would actually earn after cost.

Is there any way to remove this ? How long they stay in my history? The one for October 2 that it shows too far , customer in instructions said don't bring it to my front door leave it in mail room, so I moved thr Pin to mail roo from his actual apartment , rest of this is stupid and gated communities I called support and asked what should I do ? They told me if I see a secure location I can drop them and theu will mark as delivered, and I got hit after that, can I do anything? I was from fantastic to fair in a matter of 3 days

I got this email literally a minute after being accepted, there is no other emails at all that I have signed up on I’ve checked everything, even my normal Amazon account has the same email, when I called them they said to email them explaining what happened and it should reactivate me , but every-time I get this email back (second picture saying decision hasn’t changed)

If anyone has had this issue or know any reason why they think I have made a duplicate account or how to fix this please let me know, I also spent money on the hire reward insurance a day before too I’m just wasting moneyyyyy , any help much appreciated thanks

I think not Amazon! I took a route last night and omg it fell apart so fast! For starters it was in one of the worst parts of the city and my second stop I called the customer about where to put his groceries and this dude got mad about it and came out and verbally assaulted me about it! I put his groceries on the overgrown yard (literally couldn’t see the house) and told him to have a good night. He started cussing at me so I was like fuck this and proceeded to cuss him right back and ended that confrontation with “fuck you you pussy ass bitch”. You can’t make this stuff up and I don’t feel bad about giving back what he was dishing out y’all.

So I called support and told them about the confrontation and that whoever put that route together should be fired and that I couldn’t believe I had been sent into that area etc etc. proceeded to TRY and deliver packages to businesses with no gate codes and apartments with no codes etc. returned 2 packages and tbh Amazon can fuck off!!

I haven’t been able to find work since Monday and i got sent home so to no routes being available in the warehouse. Nothing has popped up for the mornings since then. Routes pop up in the afternoons but they are taken with the quickness and their base pay of course. Is this week just a slow week? Or are bots worst than ever now?

Wanted to share my experience in case it helps other Flex drivers dealing with something similar.

On October 11, I was delivering during a storm when I ended up on an extremely muddy road. My car got stuck for about 15 minutes, and after finally getting out, it started making a strange noise. I didn’t feel safe continuing the route.

I immediately contacted Driver Support, explained everything, and they marked all my remaining packages undeliverable due to bad weather. I also called On-Road Support, and they opened a dispute right away. I returned all the packages to the station.

The next day, I took my car to the dealership. They confirmed the unusual noise and gave me service paperwork documenting it.

Knowing that standing updates usually take around 3 days, I proactively emailed Amazon with the dealership paperwork, asking them not to penalize me. They responded with a generic email saying my standing was Fantastic and they couldn’t change their decision.

Sure enough, exactly 3 days after the incident, my standing dropped from Fantastic straight to At Risk because of 26 incomplete deliveries!

I immediately appealed again, explaining that Support had marked all packages undeliverable due to weather, that a dispute was already opened during the incident, and that I had dealership documentation proving the vehicle issue.

Good news: Amazon accepted my appeal and restored my Fantastic standing!

My advice: If you ever have to stop delivering because of dangerous weather or a legitimate vehicle safety issue, contact Support immediately, document everything, and keep any evidence you can get. Even if Support marks the packages undeliverable, you might still get penalized automatically.

Don’t assume the first generic response is the final decision. If your standing drops, appeal with all your evidence.

Just wanted to share a positive outcome since we usually hear about the unsuccessful appeals here.

This is my first year driving for Amazon Flex. I've only been doing it for about two months. In previous weeks it was easy to schedule blocks ahead of time, and grabbing surge blocks wasn't easy, but it was possible. Now it's mission impossible to get any kind of block, except the $16 ones out of Seattle and Bellevue.

My primary stations are the SSD in Federal Way and the .com station in Lakewood, but it's insanely hard to get anything from either of them. This week I only have three blocks scheduled. The parking lot that used to be full every hour of the day now barely has any cars in it.

Does anyone know what's going on, or what to expect next? I'd appreciate any information.

I honestly don’t event know if I even had it in my procession I checked my car thoroughly for it nowhere in sight! I’m stressed now it says I’m at risk and to return to avoid further impact to standing I tried emailing no response.. anyone else deal with this?

First off, to be clear, this isn’t intended as one of those “Nobody should do Flex the pay sux” posts. It’s an honest question because I can’t figure out the math.

I’ve been doing this for about 6 months as a full time job, not out of choice but out of necessity. Luckily that’s finally changing next week as I’ve finally landed a FT job that pays enough. That doesn’t really matter to this, just saying it as I’m not intentionally doing only Flex.

I live alone, one bedrooms apartment, normal bills, have a car that gets over 30 mpg, and I honestly don’t see how anyone with any dependents could possibly make this profitable—especially when some people are using big SUVs that don’t get near this amount.

So what I’m asking is, how is it possible for anyone to do this full time with more responsibility than I currently have, and in cars that drink gas at a much faster rate? I’ve been doing this to get by, and I can, but how does the math work when there’s higher costs involved and more bills due?

.

So I just got this email saying that there's going to be more blocks available but now in overnight and early mornings.

My concern is that I've been saying a few videos of people getting gun points or getting their cars stolen and I'm just thinking out here. Now if these offers are so called overnights we really have to stay focused and alert all the time.

Everybody needs money everybody needs to make a living especially in this economy I will keep praying so everybody can stay safe while doing their routes I wish everyone luck and blessings.

Had no idea an instant offer can be accepted before you. Always thought they get sent out to drivers individually. (Recieved an error accepting offer message for the first time in 4 years).

Has anyone gone through this process?

I just got this email!??? I delivered a package to a house and followed the delivery instructions but I don’t know what I could’ve done to damage ? It was a solid driveway