I posted this on r/googlebook, someone suggested posting here too. Edited slightly here for more context. Issues galore:

1. By far my top issue: 1Password is not unlocking with biometrics. Typing the long password every time l pain. Affects the desktop (Android) app and the Chrome browser extension.
   1. Of note, the 1Password app shows a "That didn't work" message on the login screen when launched.
   2. This HP Googlebook has both facial recognition and a fingerprint reader. I’d be happy to unlock with either.
2. 1Password app and Chrome browser extension don't appear to recognize each other or interact. Unlock one and the other doesn't respond.
3. Probably a Google issue, but Chrome is not respecting the "Autofill using another service" setting.
   1. Flow: verify that 1Password is the preferred service in Android settings. Navigate to Autofill Setting in Chrome, select "Autofill using another service" > restart Chrome.
   2. Result: stays as "Autofill with Google" instead of respecting my change.
4. 1Password app keeps asking me for my two factor auth code. I enter it, and it briefly shows a message that it's unable to use it, with a Learn More link that doesn't go anywhere. Not an issue in the browser extension.

FWIW, I'd be happy to uninstall the app and use the browser extension exclusively as long as it would unlock with biometrics.

Earlier this year I had to "quickly" start paying for 1Password... I changed jobs, my old job gave the employees a free family account.

I didn't have a lot of time to think or research, so I just took the bullet and paid the full year for the personal account.

But now I'm wondering, why would you stay using 1Password at about 40-50USD yearly when you have options like Bitwarden at around 20USD per year?

What does 1Password have that others do not? Why do you stay with 1Password?. Is there any feature that only 1password has?.

The reason I'm asking is because next year I will have more time to think if it's worth paying this much to 1password. But maybe there's a nice feature 1Password has that others do not...

Thank you!

Hey everybody

Made a workaround so you can create or update an account on any website, even the ones where 1Pass doesn't prompt you for a Masked Email, and still get the Fastmail badge in your 1Pass account entry.

link: https://nettlesh.github.io/remask/
repo: https://github.com/nettlesh/remask

I was really struggling to get masked emails to generate for accounts that I already had an email for, since my main use case was going through and updating old accounts to masked emails and most of the time the "Create Masked Email" popup would not appear for 1Password. The workaround I had, which was to go to a site like fill.dev and then generate the Masked Email, save it, and then change the URL in 1Pass was showing the wrong domain in Fastmail itself which annoyed me. I just wanted the Fastmail badge on my 1Pass entry lol

Took a little bit to figure out exactly how to get that Masked Email prompt to popup (wound up needing to change the url of the page without refreshing it and also add a fake sign up form on the site itself) but was able do it with some help from Claude. I saved it as a bookmarklet and put it on my GitHub and figured Id share it here in case anybody else was struggling with this too. Also spruced it up to make it look a little better. Theres also a little icon you can add to firefox or zen if you want.

Clicking register in the popup does not actually register any account, the bookmarklet doesnt make any requests. That button just makes 1Password pop up and ask to either create or update your existing account

FYSA I did not test this on safari or chrome, only Zen so if it breaks for you and you fix it please submit a PR! Ty

Pics:

I've used 1Password for 2 years now. I've tried other password managers but none of them come close to 1Password's feature set and polish. But polish doesn't matter to my family when they only speak Polish! My family plan is partly going to waste because only my mom knows enough English words to get around the app, and even she struggles with it.

It is very disappointing to me that such a mature product has no support for my language - or many others for that matter. Polish is the 7th most-spoken language in Europe, right after Spanish. Over 40 million speakers. And what about Ukrainian, Romanian, Turkish, Hungarian, Greek, Czech, Swedish? The list goes on, those are not some niche languages.

Bitwarden has support for all those languages and many more. Proton Pass had all of them the moment it came out. This is so easy to add, especially in the era of AI, and it would make the tool accessible to millions of new people, it seems like a no-brainer.

Can anyone from the 1Password team explain to me why we've gone so long with such a short list of translations? And can we please change this?

While 2FA can be manually saved via QR or code, the passkey can not? Does anyone see the same with me?

Anyone else having this problem?

I have to input my password for 1P everytime I use it now, whether it's an hour, or 1min, after the last time I used it. Its not taking my touch id anymore at all, in any capacity.

And I can't figure out why, been through the app, etc - refreshed, updated, both 1p and Chrome. Tried it in Safari too. Still no go..

I LOVE the touch id vs typing out my silly long ass password everytime...

Any help, much appreciated

Ta

Hey there, is there a way to configure where/what 1Password does after autofilling a 2fa key? With Xero's new login page, it hits "Try another method" instead of confirm after entering a key. And then with Proxmox, I'm finding it types the key in when it prompts, but then hits the original login button in the prompt that's in the background, instead of the "Ok" on the 2FA prompt, spawning another 2FA prompt to overlay the existing one...
If it helps any, affects both Chrome and Firefox on macOS 27.

I'm logged into the 1Password website in Chrome on my Windows laptop under . I'm trying to remove a family member, but I'm only seeing the option to suspend them. There is no option to remove them. What the hell is going on? It shouldn't be this hard to remove someone! Is there some special way I have to log in?

Total size of inbound packages is 140 MiB. Need to download 140 MiB.

After this operation, 577 MiB extra will be used (install 577 MiB, remove 0 B).

Is this ok [y/N]: y

[1/1] 1password-0:8.12.40-1.x86_64 0% [ <=> ] | 0.0 B/s | 0.0 B | 02h22m

[1/1] 1password-0:8.12.40-1.x86_64 0% | 0.0 B/s | 0.0 B | 02m19s

>>> Curl error (28): Timeout was reached for https://downloads.1password.com/linux/rpm/stable/x86_64/1password-8.12.40.x86_64.rpm [Connection timed out after 30000 milliseconds] - https://downloads.1password.com/linux/rpm/stable/x86_64/1password-8.12.40.x86_64.rpm

>>> Curl error (28): Timeout was reached for https://downloads.1password.com/linux/rpm/stable/x86_64/1password-8.12.40.x86_64.rpm [Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds] - https://downloads.1password.com/linux/rpm/stable/x86_64/1password-8.12.40.x86_64.rpm

You guys cannot get a proper CDN or whats the issue? Because downloading 140MB with 24KB/s and timing out is "great".

I've been using 1Password for many years - and I have a love/hate relationship with it, sadly more hate than love. It works about 60% of the time, while other times I need to manually open the app and copy the password, or otherwise screw around with it to try to get it working again. When I get some free time, I'd likely be better off using the native Mac/IOS capabilities because they've greatly caught up, and 1Password isn't reliable.

One common frustration is I use it on two Macs - and frequently 1Password behaves differently on them. Yes, my OS and 1Password versions are exactly the same. It's very tedious to occasionally have to go through all the settings - both within the app and browser - and find the differences, and there are almost always settings I've never touched but that somehow drifted on the Macs. After a recent update, the user experience differs between them again, and I've found some settings that were then different, but they're still operating differently and I've lost patience on figuring out what settings is different.

1Password should either sync configs with iCloud, or offer a simple way to export & import configs to solve this problem! This isn't rocket science! Especially with Codex or Claude Code, a developer could quickly add that feature.

I have two vaults I want to share with the same Guest, however, 1P says this is a limitation. Are there any options here? This Guest has his own 1P account and family setup, not in my 1P family, so I cannot add him as a family member. Are there any options here, including paying extra just for this small functionality?

Previously passkeys didn’t require you to Touch ID or input Mac password to submit the passkey. This changed with an extension update around the time the new universal ui was launched to require the additional step. Then it reverted back to not requiring it after another updates. Now with the latest extension it changed AGAIN.

This is a horrible user experience. Is this a bug and someone is deciding to revert changes?

Just got this phishing email from "donotreply@garmont.com" and wanted to post just in case anyone gets the same email - Stay safe out there!

I bring up the auto-fill menu, select the appropriate credentials, upon which it asks "use once or always" and then no matter what i click nothing simply happens, nothing actually gets filled in. This both for apps and for webpages in firefox.

anyone got ideas?

Idle timeout is set to 60 minutes (or so it claims; I can't get to the settings page to verify this before it locks itself). I suppose there is a tiny subset of tasks one can perform with 1Password in five seconds or less, but I'm struggling to find them. 1Password for Mac 8.12.40, 81240031, on PRODUCTION channel, running on MacOS Golden Gate v27.0.

In iOS, 1Password’s dark mode icon isn’t really dark!!! Why not?

Every other application has an almost completely black background on its icon.

This is just a visual pet peeve of mine.

Fidelity just launched Passkey functionality and doesn't show up in Watchtower to add. How effective is Watchtower if it's not going to proactively identify security changes on websites?!

Hi everyone,

Like many people, I frequently hit the master password prompt on my desktop (e.g., after reboots, extended idle, or dock/clamshell mode where Touch ID isn't accessible).

Coming from Google where we used internal Gnubby keys (which later evolved into FIDO/U2F) paired with mobile auth to provision short-lived machine credentials, it avoided repetitive password entry across workstations without sacrificing endpoint security.

Obviously, 1Password's security model is different: it’s zero-knowledge local symmetric decryption, not just server-side identity assertion. A standard 2FA signature or basic FIDO tap can't unlock a vault because it doesn't yield a decryption key.

That said, two architectural patterns solve this without compromising zero-knowledge:

1. Peer-to-peer key wrapping (like Bitwarden’s "Approve on device"): An authenticated phone unwraps the vault key locally, encrypts it against the desktop's ephemeral public key, and delivers it out-of-band via push/WebSocket.
2. WebAuthn PRF (Pseudo-Random Function): Using hardware tokens (YubiKey) or passkeys capable of deriving symmetric secrets to unwrap local vault keys without relying solely on TPM/Enclave timeouts.

Has the 1Password team shared an updated roadmap for either mobile out-of-band approval or FIDO2 PRF hardware unlocks on desktop? And for those running headless/clamshell multi-machine setups, what's your current best practice to avoid typing a 30+ character passphrase repeatedly?

We have some demos on our sites, and we'd like not to show suggestions on certain fields for that site only, we're happy to have the extension fully functional on other sites.

Chrome extension.

I ended up accidentally changing my master password to something I don’t have any recollection of - late night if working followed by “hmm I should change this” and when I woke up the next morning I had no idea what it was.

I was able to recover all my passwords, and now I just need to clear my existing vault and restart. I am on a personal account without multiple users.

The online resources for this just tell you to delete your account, but I am not seeing anything that indicates whether the recent payment I made towards my yearly subscription would be credited back to the recreated account. I created a support ticket, so far I’ve not heard back - it’s been about 30 hours so not ridiculously long, but I do want to get an answer so I can fix my passwords.

If I delete my existing account to remove the old locked vault and start a new one, can the rest of my existing subscription be credited to my new account?

I have been using 1Password for many years at this point. I am on Android 17, with all system and app updates applied. I am properly logged in to my 1Password account, and my account is unlocked (either via biometrics or password.)

My issue is that, while Firefox for Android does offer autofill suggestions from 1Password, Chrome on Android insists on presenting its own autofill toolbar (even though I have absolutely no passwords saved there.)

As shown in the gallery, 1Password is my preferred Android service for autofill suggestions, and on Chrome I have disabled all its native password-related features, as well as password sync on my Google account.

On a completely fresh Opera install, even after disabling any native password features as well, no autofill suggestions are offered by 1Password.

I am out of ideas at this point. What am I missing? What can I try next? Any pointer will be appreciated.

Is there a way to require (for example) a Yubikey every time the 1password account password is asked for, not just on first setup?

When duplicating a record that is added as favorite, I don't want the duplicate to be a favorite as well. Most likely it will be something different and less important and I'm using the favorite as a base.

When editing the new duplicate record's title and saving it, it completely disappears from the view because the current view is the search results of the favorite's record. This in my opinion is a bug, you want to keep editing or reviewing the new record and not having to search for it again.

Thank you for your attention on this matter.

I’m a PM working with our IAM team to implement passkeys on our client website - using Okta as the provider. In our testing we discovered that all password managers except 1Password were working.

Okta told us to change our Okta config to “UserVerification preferred” instead of “required”. When we flipped that, passkeys saved in 1Password worked perfectly. The IAM team is now saying we are unable to keep the config “user verification preferred” in prod, and that we need 1Password to look into what could be going wrong.

Am I crazy/being a dumb PM about this? Because I feel that 1Password shouldn’t be the one to fix this when okta found the fix, and 1Password will likely point and laugh at us if I send them an email about this. Kind of at my wits end on this issue - so hopefully someone here has gone through something similar.

Before upgrading to Mac OS 27, I was able to unlock 1P with just my password. It never asked for a second factor. Now that I've upgraded, every time I unlock I need to enter the OTP. This is on a desktop Mac with no TouchID keyboard, so biometric isn't an option. Is this a new "feature"? If I register my Yubikey with 1P, will I still be able to use the OTP on my phone?