r/usps_complaints • • 7h ago

What is happening?

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3 Upvotes

I live on east coast😭 will literally never use USPS again


r/usps_complaints • • 10h ago

USPS/Pirate Ship tracking number status not updated

3 Upvotes

I have a package coming to Canada through USPS and I was given a tracking number through Pirate Ship. I'm confused because the tracking status on USPS says it's been stuck in customs for 3 weeks now, but the Pirate Ship tracking says "This shipment has been created but has not been scanned into the system yet. Check back later!" My package was mailed almost a month ago and I'm not sure why it's not showing up on Pirate Ship?


r/usps_complaints • • 18h ago

Ugh

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3 Upvotes

I’m so frustrated and not sure what to even do. My package has just been sitting in Greensboro since last week. I’ve filed a missing mail claim and haven’t heard anything and tracking hasn’t updated either. What do I do? šŸ™„


r/usps_complaints • • 8h ago

Says "delivered to agent, left with an individual " not sure what to think

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2 Upvotes

It's a re shipper company as I live outside of the US, have never seen this label in the past, the re shipper company says they don't have it yet. The store is teying to contact them, on my side I can't do anything as when I enter the shipping number for support it says i can't open a case cause It's a re shipper company


r/usps_complaints • • 17h ago

Lost package help

2 Upvotes

Has anyone ever successfully filed an insurance claim with USPS?

I shipped my wedding band set to the vendor that I purchased it from for repair on August 29th.

My ring arrived at the sorting facility and then never moved again. I purchased additional insurance on the package to cover the cost of a new ring if it was lost or stolen.

I submitted my claim at the end of September with my original invoice, photos of my ring sent for repair, and how much that current vendor is currently selling it for for me to get it replaced.

USPS keeps denying my claim for lack of information/proof and idk what else to do because that is all of the information I have. I now have to wait 2 weeks for another letter telling me why my claim was denied.

So right now, not only has my original wedding set been lost, but I have no way to replace it right now.


r/usps_complaints • • 17h ago

Will this be delivered or are they stalling me?

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2 Upvotes

I sent this package almost three weeks ago. After many meaningless moves it finally made it to the post office. It was supposed to be delivered on the 13th but wasn't. It said it'd be redelivered the next day but nothing has changed. Should I give up on this?


r/usps_complaints • • 18h ago

Not a complaint! What can I do for my mail supervisor?

2 Upvotes

The manager at my post office has really gone through it with me, but I was crying to her yesterday that my check was lost in the mail but I got a picture on informed delivery and it was $14,000 and we need the money and she talked me down and told me not to panic and immediately went and found it in the post office and hand delivered it to me. I would love to do something for her to show my appreciation, I plan to bring her a Christmas card with a gift card but I’d like to do something more. Is writing a letter on how amazing she is and mailing it to the district office actually worthwhile? Will it help her in anyway? If not who can I write to?
Thank you!


r/usps_complaints • • 18h ago

Third cross country's the charm?

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2 Upvotes

Normally I wouldnt be upset for air travel since its easy to correct but this is by ground and I had no control over what kind of shipping. Im west coast, in other words I was so close, yet so far... I guess another week it is for me


r/usps_complaints • • 19h ago

What is going on with USPS !!

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2 Upvotes

I don’t understand why my package back other state, I thought leaving NY to Canada.. First picked up was in WILMINGTON DE DISTRIBUTION CENTER and now back to WILMINGTON DE DISTRIBUTION CENTER. Like why????


r/usps_complaints • • 28m ago

Informed Delivery and a PO Box

• Upvotes

For my home address, I get informed delivery notifications for inbound mail.

I purchased a PO Box at a full service location with 247 access to PO Boxes, on 10/2. Items have been delivered to it, but I have yet to get any informed delivery mail. I've even sent myself email addressed to the PO Box to ensure that mail is getting to it. The key that they gave me works to open it.

If I look at the site https://poboxes.usps.com/manageAccount.html it has my PO Box listed there. It's under the same login account for the Informed Delivery for my home address.

Who do I contact for help? How soon should I be getting Informed Delivery email for my PO Box? I used their online chat, and ultimately they said to just wait "a few more days". Using their online email contact form gave me an odd, wrong response as if it was from a script.


r/usps_complaints • • 6h ago

Genuinely what is happening

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1 Upvotes

So this doesn’t seem like a big deal but I’ve been waiting since Monday and they didn’t update it for almost 5 days and then when they do its moved states away from me?? Usually it goes to the next Indiana facility then my house? Im in desperate need of whats in that package is there anyway i can see whats going on? Or does anyone know?


r/usps_complaints • • 8h ago

Well, don’t think I’m getting this package šŸ˜‚

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1 Upvotes

I opened a Service Request with USPS. Immediately closed it within 24ish hours.


r/usps_complaints • • 10h ago

Package says delivered in mailbox but there was nothing delivered

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1 Upvotes

r/usps_complaints • • 12h ago

I’m at a loss. What can I do here?

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1 Upvotes

My package is supposed to go to Texas, but it keeps ā€œtaking one step forward, one step back.ā€ I’m also confused on why it went to Washington instead of going East

I reuse packaging so there is a chance that I’ve missed an old barcode/shipping label

is there any way to contact usps to make sure it gets delivered to the correct address/on time?


r/usps_complaints • • 14h ago

1 month USPS

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1 Upvotes

So ok if you live in Maryland and the seller shipping from Maryland to your Maryland address why this should go to FLORIDA CAN someone explain if I did know it will be like this I would have drove all the way to Pikesville and picked it myself USPS make it make sense. 1 month and I still didn’t get anything and when I try to contact usps doesn’t let me send and email to investigate the problem DO better this is the US postal service guys.


r/usps_complaints • • 14h ago

Is this a glitch?

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1 Upvotes

Package arrived in charlotte at 11:13AM to Florida at 11:32AM same day?

It’s being delivered to South Carolina.


r/usps_complaints • • 15h ago

Denver, CO facility?

1 Upvotes

My package has been stuck at the denver colorado facility for four days. Anyone else stuck there? How many days till i should file a missing mail report?


r/usps_complaints • • 15h ago

At this rate my package will get to Alaska before it arrives here to Florida. (2 days and literally no progress.)

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1 Upvotes

This is why other nations hate us and why I lost my uncle 25 years ago..


r/usps_complaints • • 17h ago

Has any package made it back from the PO box abyss?

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1 Upvotes

Sender already proved to me they were suppose to go to a residentil address and it showed delivered to PO box which is strange. Mail search already done and has been declared lost. Has anyone ever had a package still get delivered after all this?


r/usps_complaints • • 19h ago

Is this normal??

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1 Upvotes

June 11th. This package has been ā€œinbound into customsā€ for the better part of about 4 months. Should I ever expect to receive it or is this a lost cause?


r/usps_complaints • • 20h ago

insufficient address... on informed delivery

1 Upvotes

so, I'm sure there is a reasonable explanation for this but the fact that it's on informed delivery (which by necessity means it does have my correct address, I think?) - also the same day, multiple other packages were delivered with the right address/name. However, I think this was an international package and maybe customs ripped into it or something. Regardless, I found this funny. Have a nice day


r/usps_complaints • • 11h ago

awaiting item on usps (discogs)

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0 Upvotes

the seller provide me some tracking on oct 5 but until now its not moving i already message the seller. he said he already drop the item (CD) to the usps post box morning of oct 7 (this is his last message to me. i contact him again on oct 12 but until now theres no respond to me what will i do? oh btw the item was in (indianapolis)


r/usps_complaints • • 14h ago

Package moved from "out for delivery" to "delayed" to a different city's post office to being delivered in a different state altogether. So... what do I do now?

0 Upvotes

My package went from Out for Delivery in my city to a Delay due to "Animal Interference" (I don't own a dog & the rest of my mail was delivered that day) to being sent to another city's post office to being sent to ANOTHER STATE'S post office, where it was finally delivered to an address that isn't mine hundreds of miles away.

I finally got a callback from USPS on this issue I filed a complaint on last week. I was in a meeting so I didn't answer but it was a call from my local post office... letting me know they didn't have my package. No shit, dude. They also claimed it never came through their PO at all & told me to ask the sender to just send out another package.

Is there no accountability for something like this happening with USPS anymore? In the extremely rare instance in the past when I've had to make an inquiry I've gotten an informative answer about what was going on. "We don't have it, it never came through us, ask the sender to send out another package" isn't getting to the bottom of what happened. Is there anything else I can do to get an answer or a solution here?

Side note: I contacted the seller's customer service who agreed that, on their end, it looked like USPS delivered my package to an address in Oklahoma, too.


r/usps_complaints • • 18h ago

Is it over?

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0 Upvotes

Shipped out a asus rog ally customer paid 300 been stuck like this for 8 days is all hope lost


r/usps_complaints • • 20h ago

What is going on with usps

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0 Upvotes

They have been bouncing my package all over, fist it started as a state to state thing, now is went from Fayetteville nc (supposed to be going to Jacksonville nc) tell me why they sent it all the way to AZ