r/usps_complaints • • Jul 16 '25

USPS Employees and Customers

39 Upvotes

You are welcome to post, and help others. However, bullying, playground insults, trolling, and racism of any sort will not be tolerated. Please act like an adult. Agree to disagree, if necessary. Do not bully complainers. Do not bully employees. Sub rules will be updated soon.


r/usps_complaints • • Apr 26 '25

USPS whistleblower about missing/late packages.

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1.1k Upvotes

We all knew it, it's just out now.


r/usps_complaints • • 1d ago

USPS should have to pay someone’s late fee

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353 Upvotes

Someone’s credit card bill was processed on August 27 that was 48 day ago and just landed in my mailbox. Some poor lady still trusts the mail system. I looked her up and left a message so she at least had some information for why they didn’t get her payment.

Multiple times I’ve gotten a second notification for a bill being due before I even received the first bill.

Seriously USPS has gone off the deep end, I’ll be using FedEx or UPS if I can’t pay online.

Edit: yes there is a stamp, I just didn’t get it in the picture. It had a sharpie mark going across the face of the stamp.

I didn’t send the letter it was mailed by a woman who is almost 80 years old who doesn’t own a cellphone or a computer. So no she doesn’t pay online and no she can’t download the app, she is old school and still writes checks and thought the USPS was still reliable.


r/usps_complaints • • 1h ago

Says "delivered to agent, left with an individual " not sure what to think

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• Upvotes

It's a re shipper company as I live outside of the US, have never seen this label in the past, the re shipper company says they don't have it yet. The store is teying to contact them, on my side I can't do anything as when I enter the shipping number for support it says i can't open a case cause It's a re shipper company


r/usps_complaints • • 7m ago

Any Advice on ETA??

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• Upvotes

Priority Express… 😭 headed to Hawaii.

Over 90% of the time with priority express my stuff arrives on time (or least within 3 days.)

Similar situations? Anyone familiar with the route?


r/usps_complaints • • 3h ago

USPS/Pirate Ship tracking number status not updated

2 Upvotes

I have a package coming to Canada through USPS and I was given a tracking number through Pirate Ship. I'm confused because the tracking status on USPS says it's been stuck in customs for 3 weeks now, but the Pirate Ship tracking says "This shipment has been created but has not been scanned into the system yet. Check back later!" My package was mailed almost a month ago and I'm not sure why it's not showing up on Pirate Ship?


r/usps_complaints • • 13m ago

Genuinely what is happening

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• Upvotes

So this doesn’t seem like a big deal but I’ve been waiting since Monday and they didn’t update it for almost 5 days and then when they do its moved states away from me?? Usually it goes to the next Indiana facility then my house? Im in desperate need of whats in that package is there anyway i can see whats going on? Or does anyone know?


r/usps_complaints • • 1h ago

What is happening?

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• Upvotes

I live on east coast😭 will literally never use USPS again


r/usps_complaints • • 1h ago

Well, don’t think I’m getting this package 😂

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• Upvotes

I opened a Service Request with USPS. Immediately closed it within 24ish hours.


r/usps_complaints • • 3h ago

Package says delivered in mailbox but there was nothing delivered

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1 Upvotes

r/usps_complaints • • 4h ago

awaiting item on usps (discogs)

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0 Upvotes

the seller provide me some tracking on oct 5 but until now its not moving i already message the seller. he said he already drop the item (CD) to the usps post box morning of oct 7 (this is his last message to me. i contact him again on oct 12 but until now theres no respond to me what will i do? oh btw the item was in (indianapolis)


r/usps_complaints • • 5h ago

I’m at a loss. What can I do here?

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1 Upvotes

My package is supposed to go to Texas, but it keeps “taking one step forward, one step back.” I’m also confused on why it went to Washington instead of going East

I reuse packaging so there is a chance that I’ve missed an old barcode/shipping label

is there any way to contact usps to make sure it gets delivered to the correct address/on time?


r/usps_complaints • • 12h ago

Ugh

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3 Upvotes

I’m so frustrated and not sure what to even do. My package has just been sitting in Greensboro since last week. I’ve filed a missing mail claim and haven’t heard anything and tracking hasn’t updated either. What do I do? 🙄


r/usps_complaints • • 3h ago

Package theft

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0 Upvotes

Package went missing in the system for a few days after it reached Chicago. All of the sudden its in my town and expected for delivery the next day. I received the parcel with the dreaded "we care" packaging. Inside the box was completely opened with a razor blade mark across the tape. The interior box was also opened and then left inside. All contents are of course removed and missing. Ive filed a claim with USPIS already. Item came from CA into USA.

Is there anything else I can do here besides informing the sender / seller. Which I have already done.

Has anyone else experienced this while their package went through Chicago?


r/usps_complaints • • 11h ago

Lost package help

2 Upvotes

Has anyone ever successfully filed an insurance claim with USPS?

I shipped my wedding band set to the vendor that I purchased it from for repair on August 29th.

My ring arrived at the sorting facility and then never moved again. I purchased additional insurance on the package to cover the cost of a new ring if it was lost or stolen.

I submitted my claim at the end of September with my original invoice, photos of my ring sent for repair, and how much that current vendor is currently selling it for for me to get it replaced.

USPS keeps denying my claim for lack of information/proof and idk what else to do because that is all of the information I have. I now have to wait 2 weeks for another letter telling me why my claim was denied.

So right now, not only has my original wedding set been lost, but I have no way to replace it right now.


r/usps_complaints • • 11h ago

Will this be delivered or are they stalling me?

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2 Upvotes

I sent this package almost three weeks ago. After many meaningless moves it finally made it to the post office. It was supposed to be delivered on the 13th but wasn't. It said it'd be redelivered the next day but nothing has changed. Should I give up on this?


r/usps_complaints • • 19h ago

should i just count my losses? how often does missing international mail reappear

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9 Upvotes

Last December, my friend sent me a couple of kpop photocards as a Christmas gift. No insurance option possible as it was a gift and they didn’t want me possibly paying customs for it…

It never showed up. Tracking shows it’s still stuck in the Netherlands? They’re Canadian. Im in the US.

Has anyone experienced missing tracked mail just show up? Or should I mourn this missing parcel foreverrrrrrrr


r/usps_complaints • • 8h ago

Package moved from "out for delivery" to "delayed" to a different city's post office to being delivered in a different state altogether. So... what do I do now?

0 Upvotes

My package went from Out for Delivery in my city to a Delay due to "Animal Interference" (I don't own a dog & the rest of my mail was delivered that day) to being sent to another city's post office to being sent to ANOTHER STATE'S post office, where it was finally delivered to an address that isn't mine hundreds of miles away.

I finally got a callback from USPS on this issue I filed a complaint on last week. I was in a meeting so I didn't answer but it was a call from my local post office... letting me know they didn't have my package. No shit, dude. They also claimed it never came through their PO at all & told me to ask the sender to just send out another package.

Is there no accountability for something like this happening with USPS anymore? In the extremely rare instance in the past when I've had to make an inquiry I've gotten an informative answer about what was going on. "We don't have it, it never came through us, ask the sender to send out another package" isn't getting to the bottom of what happened. Is there anything else I can do to get an answer or a solution here?

Side note: I contacted the seller's customer service who agreed that, on their end, it looked like USPS delivered my package to an address in Oklahoma, too.


r/usps_complaints • • 11h ago

Not a complaint! What can I do for my mail supervisor?

2 Upvotes

The manager at my post office has really gone through it with me, but I was crying to her yesterday that my check was lost in the mail but I got a picture on informed delivery and it was $14,000 and we need the money and she talked me down and told me not to panic and immediately went and found it in the post office and hand delivered it to me. I would love to do something for her to show my appreciation, I plan to bring her a Christmas card with a gift card but I’d like to do something more. Is writing a letter on how amazing she is and mailing it to the district office actually worthwhile? Will it help her in anyway? If not who can I write to?
Thank you!


r/usps_complaints • • 8h ago

1 month USPS

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1 Upvotes

So ok if you live in Maryland and the seller shipping from Maryland to your Maryland address why this should go to FLORIDA CAN someone explain if I did know it will be like this I would have drove all the way to Pikesville and picked it myself USPS make it make sense. 1 month and I still didn’t get anything and when I try to contact usps doesn’t let me send and email to investigate the problem DO better this is the US postal service guys.


r/usps_complaints • • 8h ago

Is this a glitch?

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1 Upvotes

Package arrived in charlotte at 11:13AM to Florida at 11:32AM same day?

It’s being delivered to South Carolina.


r/usps_complaints • • 12h ago

Third cross country's the charm?

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2 Upvotes

Normally I wouldnt be upset for air travel since its easy to correct but this is by ground and I had no control over what kind of shipping. Im west coast, in other words I was so close, yet so far... I guess another week it is for me


r/usps_complaints • • 8h ago

Denver, CO facility?

1 Upvotes

My package has been stuck at the denver colorado facility for four days. Anyone else stuck there? How many days till i should file a missing mail report?


r/usps_complaints • • 8h ago

At this rate my package will get to Alaska before it arrives here to Florida. (2 days and literally no progress.)

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1 Upvotes

This is why other nations hate us and why I lost my uncle 25 years ago..


r/usps_complaints • • 13h ago

What is going on with USPS !!

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2 Upvotes

I don’t understand why my package back other state, I thought leaving NY to Canada.. First picked up was in WILMINGTON DE DISTRIBUTION CENTER and now back to WILMINGTON DE DISTRIBUTION CENTER. Like why????