r/techsupport • u/topicalmobbu • 17h ago
Open | Windows windows 11 constantly crashing with different BSOD errors across multiple months
i've been having multiple crashes with my computer for as long as i can remember, maybe at this point its been more than 6 months with crashes almost every single day at random times, usually when i'm afk. tabs on firefox also constantly crash along with programs like spotify, minecraft, and other games i have installed. sometimes opening windows explorer crashes everything (including the desktop itself) and hangs. sometimes after my computer crashes multiple times in a row, im signed out of Steam and Spotify. i'm at my witts end, i've been googling on and off for months. i think it may be a memory issue but i'd like to be sure.
ran scf /scannow and resulted in a crash about 50% of the way. memtest86 passed one of my sticks, havent had time to test the other stick. i'm assuming that my pc could run fine on one stick if the other is faulty, though?
windows memory test tool also caused a crash as soon as i tried to start it.
as far as i know, everything is up to date as far as drivers go. i have a lot of things saved to my computer so i cant do a reinstall because i dont have a hard drive to use to keep that stuff safe while i do a factory reset.
if anything else needs to be added please let me know and ill provide information as soon as possible. thank you for your time :)
WINDOWS VERSION 25H2
Processor : Intel(R) Core(TM) i9-14900KS (3.20 GHz)
Ram : kingston 32768mb 4800Mhz x2 ( X.M.P off )
Graphics card : NVIDIA GeForce RTX 4090 (24 GB)
Storage : 4TB WD SN850X M.2 NVMe SSD x2
PSU : 1300 Watt - High Power 80 PLUS Gold PSU
DMP DUMP : https://www.mediafire.com/folder/aa1pxyf49yktl/dmp+files
1
u/AutoModerator 17h ago
Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.
If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.
Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently catbox.moe or mediafire.com seems to be working.
We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow this guide to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
u/9NEPxHbG 9h ago
Can you zip all the dump files together for convenience, both yours and ours?
1
u/topicalmobbu 8h ago
1
u/9NEPxHbG 8h ago
The dump files show many different problems, so different that I'm not sure what to make of them. Complete the test with memtest86 or memtest86+ you started; also test both sticks together.
•
u/AutoModerator 17h ago
Making changes to your system BIOS settings or disk setup can cause you to lose data. Always test your data backups before making changes to your PC.
For more information please see our FAQ thread: https://www.reddit.com/r/techsupport/comments/q2rns5/windows_11_faq_read_this_first/
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.