r/shopify • • 15h ago

Shopify General Discussion What did you try to reduce returns on apparel, and what actually moved the number?

0 Upvotes

Building in the fashion e-com space and trying to understand what really works versus what sounds good. Size charts, fit polls, “runs small” notes, virtual try-on apps, exchange-first policies... Which ones did you test and what was the measurable effect, if any? Honest “it did nothing” answers are the most useful.


r/shopify • • 12h ago

Apps Whats the best way to add a countdown timer to a product page for a limited time sale?

1 Upvotes

I tried my themes announcement bar but i dont think it can schedule or countdown?


r/shopify • • 16h ago

Shopify General Discussion Custom poster dimensions that automatically calculate the price based on the nearest existing variant

1 Upvotes

Hi everyone!

I run a poster shop on Shopify and currently offer seven different poster sizes:

  • A5
  • A4
  • A3
  • 30 × 40 cm
  • A2
  • 50 × 70 cm
  • 70 × 100 cm

I'd like to let customers enter their own custom dimensions instead of choosing only from these seven predefined sizes.

Ideally, I'd like the functionality to work as follows:

  1. Custom dimensions: Customers can enter their desired width and height in centimetres.
  2. Automatic price calculation: Shopify automatically matches the entered dimensions to the nearest of my seven existing sizes and applies the corresponding price.
  3. Minimum and maximum dimensions: I'd like to set limits for both width and height, so customers cannot enter dimensions that are too small or too large.
  4. Add to cart: The customer can add the poster to their cart just like any other product variant, with the selected dimensions and the correct price displayed.
  5. Order details: The custom dimensions entered by the customer should be saved with the order so I know what they requested.

For example, if a customer enters 32 × 43 cm, the system would determine which of my existing sizes is the closest match and calculate the price accordingly.

My questions:

  • Is this possible with Shopify's native functionality, or would it require custom Liquid/JavaScript code? Can someone explain how to do it, if it's simple enough?

I'd appreciate any suggestions or recommendations from anyone who has implemented something similar.

Thanks!


r/shopify • • 20h ago

Checkout Who else is currently getting hammered by fake checkouts?

9 Upvotes

Seems after a quiet few weeks, it's my turn to get absolutely hammered by card testing bots generating hundreds of abandoned carts I'm going to have to exclude from my flows and analytics again.


r/shopify • • 10h ago

Apps Hulk Product Options gone?

3 Upvotes

My entire website was ran off of Hulk Product Options.

Shop App Store is saying the apps go longer available?


r/shopify • • 22h ago

Marketing New to Shopify Collabs (as a Creator) - Looking to connect & a quick question about "Discover Brands"!

0 Upvotes

Hi everyone,

I recently joined Shopify Collabs as a creator. I'm pretty new to this specific platform and would love to connect with anyone who has experience here. Hoping we can share some tips, strategies, and learn from each other!

Also, I have a quick question: does your Collabs account have the "Discover brands" tab available? I'm trying to figure out if this feature is rolled out to everyone or if it depends on specific account types/regions.

Thanks in advance!


r/shopify • • 3h ago

Shopify General Discussion I got tired of doing my Shopify/Etsy/Square books by hand so I built a bot that does it. Found $3,500 in HST I’d been handling wrong.

0 Upvotes

Small Canadian seller here (portable hygiene product, nothing fancy). Day job is in construction, so bookkeeping has always been the thing I do at 11pm on a Sunday with a coffee and a lot of regret.

The problem was never “enter the sales.” It was reconciling. Shopify pays out in lumps that don’t match any day’s sales, Square takes its fee before it hits the bank, Etsy collects HST for me on some orders and not others, and refunds show up in a different month than the sale. By tax time I had three spreadsheets that disagreed with each other and a bank statement that agreed with none of them.

A few months ago I spent some time wiring up the APIs for all three (had to build a little private Shopify app for that part) and got my bot at it to pull everything into one Google Sheet: every order, every fee, every refund, tax collected by province, and the payouts matched against the bank. Then it builds a basic P&L / balance sheet tab and an HST summary I can hand straight to my accountant.

Took about 15 hours a month off my plate and my accountant said it was the cleanest year-end package I’ve sent him, which, low bar, but still.

A couple of people in my maker-market circle asked if I’d run theirs. I’m thinking about it, mostly because I want to see if it holds up on a store that isn’t mine.

So two questions for people here:

  1. What’s the thing in your books that you know is wrong but haven’t had the energy to fix?
  2. If someone offered to reconcile one quarter for you for basically nothing, read-only API access, numbers stay in your own Drive — would you actually let them, or does that feel too sketchy no matter what?

Not selling anything in this post, I’m trying to figure out if this is a me problem or an everyone problem. Happy to answer questions about the setup.


r/shopify • • 18h ago

Account Shopify Desktop Admin down?

2 Upvotes

Is anyone else's desktop admin down? Getting this message 'TypeError: Promise.withResolvers is not a function' after logging into account.


r/shopify • • 19h ago

Orders Preferred delivery dates and pick sheets

1 Upvotes

We're working with a client who offers a food product which can be purchased as a one-off or as a subscription. They would like to give customers the ability to choose from a preferred day of the week for their delivery.

As the product is fresh food, it needs to get picked and prepared that morning to send out.

So what we need is a way for the merchant to see which orders are due to go out for delivery each day based on customer's preferred delivery days.

Has anyone done something like this?


r/shopify • • 1h ago

Orders High Risk Fraud Order. Matching Address, CVV. Should I cancel

• Upvotes

Should i cancel this order. We sell used auto parts and we dont run into chargebacks often due to a vey specific product that is not easy to resell . This customer ordered a used headlight specifically for a few years of a Infiniti. The order total is $600

it seems like it was flagged for a VPN?

  • Characteristics of this order are similar to fraudulent orders observed in the past
  • Shipping address is 346 miles from location of IP address
  • A high risk internet connection (web proxy) was used to place the order
  • Location of IP address used to place the order isn't available
  • Card Verification Value (CVV) is correct
  • Billing street address matches credit card's registered address
  • Billing address ZIP or postal code matches the credit card's registered address
  • There was 1 payment attempt
  • Payment was made with 1 credit card
  • Billing country matches the country from which the order was placed

r/shopify • • 2h ago

Shopify General Discussion How do I scale my store?

0 Upvotes

I am a whitelabel store and I’m finding it hard to scale up. I think my two issues are traffic and the fact that I’m selling other brands products so other sites are the first choice.
Ads are a light switch, and my SEO is really just fighting for brand name + sale. Is this just me pigeonholing myself or is there an avenue I’m not seeing?
Shopify is great for first time buyers but I’m having a hard time getting people to come back. I’ve spent a lot of time optimizing things like performance/UX but it feels like I’ve hit a ceiling.
Any tips?


r/shopify • • 37m ago

Shopify General Discussion Worst AI interface ever!

• Upvotes

I hate that if I want to make the slightest change to my page that I have to spend an hour plus chasing my tail with this bot. Costs me so much time. It screws the simplest tasks up. Almost tempted in trying another website builder.


r/shopify • • 4h ago

Shopify Announcement Shopify New Browser Requirement* Unable to access store: 10/15

6 Upvotes

Greeting fellow store owners,

I’m wondering if anyone else woke up today to find themselves completely unable to log into their Shopify desktop admin.

I’ve been running my stores perfectly fine for over 6 years years on a 2010 MacBook running macOS 10.13 High Sierra. I was literally on my desktop dashboard just a few days ago with no issues.

But today, I suddenly can't get in at all.
When I try to load the login page, it completely fails, throws a browser error code, (TypeError: Promise.withResolvers is not a function”) and tells me my browser is too old or unsupported.

Because I'm on High Sierra, I cannot update Google Chrome or Safari any further. I even tried downloading Brave, but my system can't run the modern version.
After doing some digging, it looks like Shopify pushed a major backend update to their login code within the last 24 hours that completely drops support for legacy browsers.

Is anyone else with an older Mac (pre-2017) experiencing this sudden lockout today? Are you seeing the same browser errors?


r/shopify • • 5h ago

Shopify General Discussion How to make the Orders rows light/dark grey again

2 Upvotes

Hey so the recent update made it look like all order rows are the same colour - or to me at least - which, if nothing else, seems that accessibility slipped backwards. Personally, I've had an extremely hard time looking at my orders screen this last week, and find myself squinting to try to discern what is going on.

Anyway, long story short I thought I'd knock up some quick CSS to bring this back, and share it with whomever else might benefit from it.

You can apply it using any browser extension you prefer, but personally I use Stylus for things like this. Here's the code, and a screenshot of the resulting view. Enjoy!

/* Archived rows: order number is rendered with the "_Tertiary_" (subdued) text class */
  .Polaris-Table-TableRow:has([data-primary-link] [class*="_Tertiary_"]) {
    --pc-table-row-background: #f0f0f0;
  }
  .Polaris-Table-TableRow:has([data-primary-link] [class*="_Tertiary_"]):hover {
    --pc-table-row-background: #e4e4e4;
  }

  /* Rows use display:contents, so paint the cells too (covers the sticky checkbox/order columns) */
  .Polaris-Table-TableRow:has([data-primary-link] [class*="_Tertiary_"]) > [role="cell"] {
    background: var(--pc-table-row-background) !important;
  }

Edit: Turns out images aren't allowed. Here: https://plati.ma/wp-content/uploads/2026/10/ShopifyPreview-scaled.jpg