I have a Motorola Razr 50 ultra.
I went on a work trip which required me to fly and set airplane mode on the phone. Might be unrelated, but when i arrived there, my internal screen suddenly became unreactive to touch.
Animations still worked (volume up and down) and the phone seemed completely normal besides that. After trying a lot of stuff I eventually shut it down for 20 minutes and that seemed to make it work again.
When returning home from the trip the same happened again, although this time the phone only became unresponsive 10/20 minutes after landing.
I've restarted it 100x, shut if off for hours, went into recovery mode, tried to install updates, put the phone into safe mode, nothing seems to work. The outer screen shell has also suddenly started to lift.
The only thing I haven't tried is factory reset, because I have a lot (like a lot) of stuff on my phone, and frankly, at this point I'm not sure if that would even help.
I take really good care of my phone. I don't drop it, wet it, or leave it in the sun/cold.
Outer screen works completely fine.
Has anyone else had a similar case or know what else I can try?
Edit: I've tried to take it to phone repair, but they either won't look at the phone or won't do it until I buy a new internal screen.