r/paypal • • 21h ago

Help Paypal won't let me use my Ethereum

0 Upvotes

after doing the invasive "ID proof", it then told me that 'they can't do that right now.':
"We can't transfer your crypto just yet

This may happen as an added layer of security to protect your account.

Trying again later may help fix the problem."

what is this about? there is zero support on their site.


r/paypal • • 6h ago

Help Need advice on a dispute

1 Upvotes

I bought some collectibles from a seller for 1.6k over g&s and the seller did not tell me theyre breaking down and releasing a toxic substance (plasticizer), it can’t be seen but it can be felt. She’s refusing a refund saying she didn’t notice it. How should I go about my dispute? I’m worried I’ll get scammed out of 1.6k simply bc the damages can’t been seen and only felt


r/paypal • • 23h ago

Help PayPal keeps marking me a scammer, and I don’t know why.

1 Upvotes

I recently had to make a new PayPal account due to my last one getting hacked, and recently I’ve been atleast attempting to make exchanges with people and PayPal keeps showing them the warning to not send me money because they think I’m a scam. But where i’m confused is, some people have still been able to send me money, and I don’t know if they’re somehow getting past the block, or it just didn’t show up for them. How do I get rid of this?


r/paypal • • 12h ago

Help Hacked account

0 Upvotes

Hey paypal, I received an email stating that another email was added to my account. I did not do this and is fraud. I have tried every way to get ahold of you and the only way is to log in. I do not remember my password as I usually never use paypal. When I tried resetting my password it sent the confirmation to my email, followed the steps. This is where I get stopped. The next step want to send a confirmation text to my phone, but the phone numbers listed are not mine. I cannot call, email, or anything to get ahold of someone about this except to log in first. This is maddening and all I want to do is lock down my account or close it. At the very least let someone know what's going on.


r/paypal • • 1h ago

Help Wow, and also wow

• Upvotes

US user. I got a message saying that a passkey was added to my account. Went to go check it out and yeah, someone with a Samsung Galaxy (not me) added their passkey to my paypal account. So I change my password and note that my "primary" phone is a number to which I no longer have access. Mystery solved maybe? So I try to remove the primary number and... there's no option to do that.

I try to call for phone support since the chat clanker is worthless and... the AI assistant can't recognize anything I'm saying. I know the phone is working. I literally interview people for a living, I did it all day today, I'm quite sure I know how to talk.

So now I'm afraid that someone else will access my account, and... I'm not allowed to close it or lock it so it cannot be used.

Whiskey. Tango. You know the rest. This is disgusting and pathetic.


r/paypal • • 9h ago

Help default payment method on eBay not being used

2 Upvotes

I have an issue with a large purchase on eBay it doesn't use my default payment method which is an AMEX card and it will use another card is this a weird thing where they don't like to use AMEX with eBay?


r/paypal • • 21h ago

Help Money stuck in paypal. How do i get it?

2 Upvotes

So i was using paypal as a payment gateway. But it got restricted in may and they said if there are no complaints, i will recieve the-money after 5 months.
This was in may , its going to be 5 months in october.
How do o get it? Do they automatically transfer the amount or do i have to write an email?
Kind of needed the money.
Please help!


r/paypal • • 22h ago

Help Cashback MasterCard - Not Showing Up Properly in my PayPal Account?

4 Upvotes

Has anyone else had this problem?

Basically, in my PayPal portal after I login, I can scroll to the section where my PayPal Cashback World Mastercard is, but basically everything just says $0, like my balance is $0, my available credit is $0, I can't view any transactions or statements.

Using some basic brain power, the card attached to my PayPal account is NOT my actual PayPal Cashback Mastercard, the last 4 digits the PayPal portal shows me do not match to my actual physical card, and when I actually call the support number, they can see my account with the balance and available credit etc.

How can I get this wrong card unlinked from my PayPal so that the proper one can be linked? I have called both PayPal and Synchrony's support for this card, and they both just keep pointing fingers back and forth at each other as to whose job it is to fix it. How hard is it to unlink one account that is clearly not correct, then relink the proper account to my PayPal??


r/paypal • • 11h ago

Help Do JOKER VISA Gift Cards (Canada) Work for PayPal Purchases?

3 Upvotes

In Shoppers Canada they sell Joker Visa / MasterCard gift cards.
Has anyone successfully used a Joker prepaid VISA gift card to make purchases through a merchant that accepts Credit Cards on their site but the processor is PayPal?