r/nintendohelp • u/InevitableDramatic40 • 14h ago

Tech Support Error code: 9001-0988 when redeeming code?

Hi all,

As the title suggests, i recently bought an eshop code from a reputable retailers but get this error code when i try to redeem? I checked on nintendo website and it says its linked to their system being down for maintenance?

If it helps, i only bought the e-code a 30 mins ago, maybe it hasnt activated or synced? and im based in the UK. Thanks

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u/automod-neo 14h ago

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1

u/Impressive_Ball_5806 13h ago

I bought two giftcards from different stores a few weeks ago and just tried to use both, got the same error as you. Must be the shop. I’m not in UK.

1

u/double_super 13h ago

Are you still getting it? i had an eshop giftcard from amazon that it's not letting me redeem lol

1

u/double_super 13h ago

https://www.nintendo.co.jp/netinfo/en_US/index.html apparently its a known issue they are working on

1

u/InevitableDramatic40 13h ago

thank you! it seems to be this