If you're on SuperGrok, Plus, or Heavy and thinking about switching to the new X Subscription — don't. For most people it's a clear downgrade.

Here's what users are actually reporting:

• Imagine / video: roughly half the usage compared to old subscriptions
• Chat: same or a slightly worse
• Bot: better, but mostly on higher plans, especially Ultra
• Grok Code: better, but mostly on higher plans, especially Ultra
• Combination of any above (except Bot/Code): WORSE!
• Premium: worse than old SuperGrok in almost everything
• Multi-agent / team of experts: gone on the new plans (only stays on legacy Heavy)
• Outside the US: even more expensive than the already higher US list prices

The only real win is heavy Grok Bot/Code only users, and even that mainly applies to higher tiers. On Premium the Grok Bot/Code gains are smaller, and all tiers are worse in basically everything else.

Shared pool means Chat, Imagine, Bot and Code all eat from the same weekly bucket. The old separate grants were better for most real mixes. Third-party models in Cursor are also no longer included.

You can keep your current plan. Switching is permanent and cancels the old one immediately. If your old subscription still works for you, stay.

We express our ultimate condemnation and strongest protest against Grok's recent disgraceful move: secretly slashing user quotas by 20%under the pretext of changing its paid subscription name without explicit and proactive notification!

This is not only a blatant violation of consumer rights but also an opaque, deceptive act that completely betrays corporate integrity.

• Shameful Wordplay:The platform utilized a rebranding facade to divert public attention. Users continue to pay their hard-earned money, only to receive a severely downgraded service in return.
• Sneaky Infringement on Rights:When slashing core benefits, the platform chose covert term updates over prominent announcements, completely blindsiding paying users and violating their right to know.
• A Complete Breach of Trust:As a leading AI brand, instead of focusing on technological advancement and user experience, Grok has resorted to calculating ways to stealthily skim resources from its core supporters.

We strongly demand that Grok immediately halt these underhanded tactics, directly address the community's backlash, and unconditionally restore the full original quotas!Any short-sighted attempts to outsmart consumers will ultimately trigger a massive user boycott!

Hi everyone!

I'm currently subscribed to the legacy $30/month SuperGrok plan, and I'm considering switching to the new $30 Premium plan eventually.

However, the new plan's Imagine limits and features are still unclear to me, so I'd really appreciate hearing from people who have actually switched from legacy SuperGrok to Premium.

I have a few specific questions:

1. 720p / 10-second video generation costs

On my legacy SuperGrok plan, generating a new video from a fresh prompt typically consumes around 2% of my weekly Imagine quota, while regenerating an existing video typically consumes around 1%.

Are these percentages the same on the new Premium plan? If not, how much does each type of generation consume?

2. 720p / 15-second videos

Is the 15-second video option still available on the new Premium plan? I currently have access to it on legacy SuperGrok, and I'd hate to lose that feature.

3. Data migration

Did you lose anything after switching plans? I'm particularly concerned about saved images, generated videos, tags, previous conversations, and other account data.

4. Overall experience

Have you noticed any differences in generation limits, available features, or restrictions compared to the old $30 SuperGrok subscription?

I'm planning to keep my legacy plan for now, but I'd like to know whether switching to Premium later would mean losing any features or data.

If you've already switched, please share your actual experience, especially your usage percentages before and after the migration.

Thanks in advance!

@xAI @grok @elonmusk

Look, I'm fed up with this situation. I go to every link and page you tell me to visit, and everywhere I go, I'm told that I can't access it or that subscriptions are not available in my region.

I have a SuperGrok subscription that I pay for out of my own pocket, but after the latest update, the app shows me as if I had X Premium. I've contacted support countless times, and all they do is send me links. I follow those links, and I keep running into the same bullshit. I'm going around in circles, and nobody is solving my problem!

The worst part is that I can't even verify what type of plan I currently have because subscription options are not available in my region. How am I supposed to check my subscription, manage my account, or confirm that I'm receiving the service I'm paying for when you yourselves prevent me from accessing that information?

And that's not all. Currently, my 720p video animations only allow me to generate clips of up to 10 seconds. I used to be able to create approximately 20 to 30 videos per week, but now I can only make around 10. On top of that, I no longer have the option to create 15-second animations.

First, I lost my chat history, image references, and animation scripts that I had accumulated over several months. Now I'm also dealing with problems involving video features, usage limits, and access to my subscription information.

WHAT THE HELL DID YOU DO WITH THIS UPDATE?

I'm a paying SuperGrok customer, not someone using a free service. It is unacceptable that, after an update, I lose features, have trouble accessing my plan, and receive support responses that repeatedly send me to links that do absolutely nothing to solve my problem.

I want a concrete answer and a real solution. I need you to confirm which subscription I currently have, explain why my app shows X Premium when I'm paying for SuperGrok, and clarify the changes you've made to video generation, including the removal of the 15-second option and the reduction in my weekly video capacity.

I don't want any more links that lead me to the same dead end. I want someone to take responsibility for this problem and fix it.

Honestly, I'm about to cancel my account. I'm paying for a service that, after this update, is causing me more problems than it's solving. If this is how you're going to treat your paying customers, then I see no reason to keep paying.

Enough with the automated responses, enough with sending me from one link to another, and enough with making customers solve the problems you've created yourselves!

I NEED A REAL SOLUTION, NOT ANOTHER EXCUSE.

I mean this plan explain nothing,it's super grok plan?,

are these people dumb?

yes they are, i can not stress this enough, elon has infested the management with his maga white men who belong to a kitchen in mcdonalds

this is the most hilariously unprofessinal service i have ever dealt with, it is insane, theres no one at customer service a fucking bot responds to you all day, theres 0 communication with the users about anything, theyre just doing whatever they want

this is how all of elon's companies operate?

Heads-up for anyone considering SuperGrok's retention offers.

The Offer: During my 3-day trial, I went to cancel and got a pop-up: "Pay for 1 month, get 2 months free." I claimed it on Sept 14 at 00:58 CEST (Poland) and sent a screenshot to friends.

The First Charge: 6 minutes after claiming the offer (Sept 14 at 01:04:49 CEST), my card was charged $30 (116.42 PLN). Since I had just accepted the promo, this was supposed to be my 1 paid month, making October and November free.

The Double Charge: On Oct 13, xAI charged me $30 again. When I asked support to refund the wrongful October charge, they canceled my subscription and forfeited my free months.

The Timezone Absurdity: A human agent (Jessie) claimed my first $30 charge went through on Sept 13, and that I claimed the promo the day after on Sept 14—pushing the promo to October.

Support Ignoring Proof: xAI is in California (PDT, UTC-7)and I’m in Poland (CEST, UTC+2)—a 9-hour difference:

• 00:58 CEST (Sept 14) = 15:58 PDT (Sept 13) (Offer claimed)
• 01:04 CEST (Sept 14)= 16:04 PDT (Sept 13) ($30 charged)

Support saw "Sept 14" on my Polish screenshot and "Sept 13" in their US logs and assumed I accepted the offer a day after paying. Even after I sent an official bank statement proving I claimed the offer 6 minutes before the payment, they copy-pasted the same response and refused to restore my free months.

TL;DR: Claimed a "Pay 1, get 2 free" offer during my trial and got charged $30 just 6 minutes later. In October, xAI charged me $30 again and won't honor the promo because support doesn't understand that 01:04 AM on Sept 14 in Europeis Sept 13 in the US.

I finally got a good prompt going on paid Grok, but it's clearly using an old model, or running with significantly less compute. This woman's [redacteds] look like blobs and aren't using realistic physics at all.

I'm seriously starting to think Grok is just being outsourced to lower level models at this point, and it's not even the same model now.

I know the knee jerk reaction will be to just bash for being a [redacted] addict, but no - think about it, this is just despicable. They are charging you the same price as before, but now - with tighter limits and bargain bin AI quality you could get with something like Gemini or worse.

It has never been more over for Grok.

This just started happening to me today, it was working fine earlier in the week. I've gone through multiple chats in different projects and keep running into the same issues. It keeps pushing truncated files to git, constantly in fact, after I specifically tell it not to truncate anything. This has happened over 10 times just today. In other instances,, it won't fix a simple change I ask it to do, it has been 6 times and the same error has been incapable of being fixed when working with a simple html application. This has never happened to me at this level before, it operates substantially worse than I have ever noticed before and it has been incredibly frustrating all day today.

Check goople play image. usage limit sucks greatly. One 6 sec 480p video will cost 3% usage and one chat will cost 0.5% usage

Hey guys I’m an ai engineer I saw many posts on missing spicy, creative grok. There is one way you can do it is by self hosting an system, it often called as ai harness. The best option you have is silly tavern + open router. You can set grok 4.2 and you can go all spicy with it inside silly tavern. For writers I think open web ui gives you the traditional ai chat window and sessions and everything, but it’s complex to setup can take days.

They might close the 4.2 api in future but it’s here today and it’s working great.

My setup costs around 10£ for my own VPS and 20£ tokens for a month of lightweight roleplay.

So yeah 30£ per month and bit of setting up yourself you can have it back.

If Grok really was like before Nov 2025, mega 🖐 would be.

Since the problem with the Csam/Deepfake/NonCon was finally brought under control, Therefore, if it were to be so, Grok would say the following as in the clip.

Best regards

SouleSealer82

I wrote a post about this a few weeks ago, but now there's more to say.

I've been trying to upgrade from Supergrok to Supergrok plus for more than a month but it was just missing from my upgrade path. Only Heavy was available and I don't want that. I have wondered why this could be a problem for a while.

Today some shitty bot appeared in the UX. So I asked it why grok has suddenly become less accurate, why it's suddenly burning through my allowance like there's no tomorrow, and why it suddenly has a terse moody teenager attitude problem with added malicious compliance.

Botface told me to email support, but I've done that about 5 times and never even get a receipt. Then it told me to look at the upgrade page again and what do you know? They've made Supergrok a 'legacy' product and to even look at the new plans you have to start linking accounts to god knows what, and this cannot afterwards be undone.

Suddenly I see what's happening here. Supergrok has been detuned to be shit deliberately, in the same way that Apple throttled old iphones, because they want to nudge the users towards a new subscription that is:

a) 3 times more expensive

b) that you cannot then downgrade from

c) and link all your other X stuff to it so they can more effectively mine your data.

Fuck that. What kind of operation thinks offering something far worse for far more money is a good idea? Elon, sort your shit out.

grok bot is actually great at creating and directing videos.

I wanted an easier way to talk to my Grok bot so I made this. I added functionality for the other bots and CLI agents too. I have been loving it so far, so I figured I would share it. Give it a try and let me know any suggestions or issues you have.

https://github.com/VibeCodyH/bot-bubble

Did they merge Grok and Grok Bot limits? They used to have separate limits. I also noticed my limit reset 4 days earlier than expected, and the reset date suddenly changed out of nowhere. I’m on my premium acc btw.

I’d like an AI agent to operate an app that’s available solely on the iPhone, with no web version. It would need to navigate the app, tap buttons, and complete tasks for me.

Can Grok Bot do this? If not, is there any other AI tool or automation workaround that could?

Has anyone managed something like this?

They added Grok Bot to the web. Now you can make multiple Grok Bots on the web version and have them work as Agents. You can even delegate tasks to specific bots, and have them work together to write a scene. This makes better chapters than normal projects.

My supergrok subscription is supposed to auto renew today but it keeps getting declined. I used two different cards that work on other websites but it seems to not work for renewing this legacy plan. Did anyone else experience this? Any solutions?

I unsubscribed to Grok about 6 months ago. The censorship was just too much versus what it had been, such a disappointment. However, I was playing with my Imagine account today and noticed some of my videos have changed and actually seem to have gotten more spicy.

1) Will Grok change video in your account weeks after they are completed?

2) Any reason to rejoin? i.e a lessening of moderation / censorship rules.

Thx!

Pictures are nice and not destroy all the usage but no need to ever talk if it burns 3% every minute.

Even chat feels less like a story maker or helper..

Stuck are the pictures what seem ok they bring people over to you.

Previous you had on twitter grok a weaker but still good talker / chat but now it is combined and not worth it.

The limits needs to double (or not 7 reset days but say 4 days) for talking and might as well for other things.

2 things standalone = one pool and twitter another more eco friendly or bearly a thing.

​

1. Grok gets stuck searching and never finishes its response.

When I ask Grok to research something, it starts searching the web, browsing pages, and thinking for several minutes, but it never actually answers my question. Sometimes it spends 6–10 minutes processing and then fails to complete the response.

This happens even when I start a completely new chat. For example, I asked it to research the story of the Battle Royale novel, and it kept searching without providing an answer.

1. Grok loses context and gives incorrect information in older chats.

In older conversations, especially when I'm continuing stories I've been working on for a long time, Grok starts losing track of the established context. It mixes up events, gives incorrect information, and sometimes insists that its incorrect version is right even after I correct it.

1. The issue affects multiple versions of Grok.

I've experienced these problems in the Grok Android app and on the Grok website. The Grok integration on X was working properly for me for a while, but recently it started exhibiting similar problems.

I've already tried almost every troubleshooting step I can think of:

- Reinstalling the app multiple times.

- Clearing the cache.

- Restarting my phone.

- Switching between different accounts.

- Using a VPN to check whether the problem was related to my IP address.

- Testing Grok through different interfaces.

- Sending shorter prompts instead of long messages, as support suggested.

None of these steps solved the issue.

I contacted xAI support, followed their suggestions, and was eventually told that my case would be forwarded to the relevant team for further investigation. However, I haven't received a follow-up or a solution.

I've also noticed other users reporting similar problems recently, including posts around October 10.

So I'd like to ask:

- Is anyone else experiencing endless thinking or web searches that never produce an answer?

- Does Grok also lose context in your older conversations?

- Did these problems start recently?

- Has anyone found a solution, or received any useful information from xAI support?

I'm not looking for basic troubleshooting suggestions like reinstalling the app or clearing the cache, since I've already tried those repeatedly. I would really appreciate hearing from people experiencing the same issues, especially if you've found evidence of a broader problem.

Thanks!

You can interact with grok in the comment section on x. Can you also do that on Reddit, and if so how does it work?