r/googleworkspace • • 19h ago

Deleted Google Workspace verification TXT record. Gmail won’t activate.

2 Upvotes

I'm having trouble activating Gmail for my Google Workspace domain, and I'm wondering whether it could be related to a DNS TXT record I accidentally deleted.

I originally verified my domain through Google Workspace using a TXT record, but I mistakenly deleted that record from my DNS settings.

The domain still shows as **verified** in Google Admin Console, but I'm unable to complete Gmail activation. I've looked through the Admin Console and can't find anywhere to retrieve the original verification token or generate a new one.

I also have a separate `google-site-verification=...` TXT record associated with Google Search Console.

I'm trying to understand a few things:

  1. **Are Google Workspace and Search Console verification TXT records interchangeable**, or does each service require its own token?
  2. Could deleting the original Workspace verification record prevent Gmail from activating, even though the domain still shows as verified?
  3. Is there a way to retrieve or regenerate the original Workspace verification token without removing and re-adding the domain?
  4. Does Gmail activation depend on the original domain verification record, or is it entirely separate once ownership has been verified?

I'm hesitant to remove and re-add the domain because I don't want to create additional problems.

**Additional context:** I'm not sure whether the missing TXT record is actually causing the Gmail activation issue or whether I'm dealing with two unrelated problems.

Has anyone encountered something similar or know how Google handles verification across these services?


r/googleworkspace • • 18h ago

Google Drive desktop Windows- 11: Impossible to sign in

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1 Upvotes

r/googleworkspace • • 12h ago

Locked out of account, I am the admin, but can't figure this out

0 Upvotes

I run a very small business so I'm the IT, HR, Sales and Marketing department all in one. Today while using our info@domain email via Google I got locked out. I received a message on the screen that says "Administrator has cancelled your subscription to Google Workspace.". So I went to our original email of [businessname@gmail.com](mailto:businessname@gmail.com) and that is working but is not the admin account. How do I find out which email I used as the admin? This was done years ago and we haven't had to do anything like this before. We were working on a really important project in our Drive and now we can't access it at all.

I'm totally lost.