Just a little PSA for anyone considering moving into a Roots Management Group property in Auburn, particularly Conway Acres.
There's been a tree lying on our house for AN ENTIRE MONTH.
We own our mobile home but rent the lot. When the tree fell, we contacted management, who assured us they'd get someone out to remove it.
That was over four weeks ago.
I've called every week, sometimes multiple times a week, trying to get any information about when it might be removed. The answer is always some variation of "we're working on it."
Apparently Roots Management Group has ONE approved arborist in the area, and he just... isn't responding to their texts.
That's it. That's the plan. Text the tree guy and hope for the best.
Nobody calls us with updates. Nobody has a timeline. Every week I get to play my favorite game: Call the Property Manager and Find Out Absolutely Nothing.
Meanwhile, our lot rent continues to increase, despite the amenities existing mostly in theory. We have a community pool that hasn't been open in at least two years. At this point, the tree on our roof is the most accessible recreational feature they've provided.
Anyway, if you're considering living in a Roots Management Group community, I'd strongly encourage you to reconsider. Unless you've always dreamed of paying increasing amounts of money to live beneath a tree while a property management company waits for a guy to text them back.