r/XboxSupport • u/DellDollPetti1813 • 7h ago
Accesories Xbox Wireless Controller Buttons Not Working
Hello all, I've been having issues with my Heartbreaker wireless controller. I bought it last year, but don't use it too regularly.
I was playing RDR2 today, and out of nowhere the controller turns off. When I turn it back on, the only buttons that work are the triggers and joysticks.
I've updated it 3 times in the past week. Twice today, and once 2 days ago after the same thing happened but with only the d-pad and letter buttons.
Now it's saying no updates available, but it's still not working. I've tried syncing it again (which, sometimes the buttons work for only 10 seconds after resetting before the issue returns).
I've tried plugging it in to the Xbox. I've replaced the batteries.
I know it's not a physical issue because as previously stated, the buttons will register for like 10 seconds after I turn everything back on.
I'm at a lost. Seriously.
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