This is even really unethical, however Im looking for a workaround since Walmart wants to be dicks. I do Walmart curbside pickup every week for our groceries. Sometimes an item is missing and through the app, "item missing" is not an option, and the only option I have is to "start a return," which requires bringing the item in to the store...but I don't have the item, that's the problem.
Anyone know how I can get money back for an item that I paid for, but did not receive? I'm really not trying to go argue with a customer service desk worker or manager over a different employees mistake. I'm not talking about high ticket items, usually it's a $10 or less grocery item. Also, I'm not trying to scam anyone, I just want to pay for what I received, and not pay for what I didn't.
Edit: This is not a post about swapping returns or stealing.
TLDR: Walmart pickers sometimes do not include everything in my order, how can I get my money back?
Edit: I can't reply to comments? But multiple have suggested that I ask for a refund and choose "item missing" as the reason. That isn't an option in the dropbar, and I stated this in my post above.