r/Steam • u/I-Like-Myself-andyou • 2d ago
Discussion Steam support is so good they'd probably be better at fixing playstation issues than Sony support
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u/Stefan9Inter 2d ago
Only needing to answer to Gabe and themselves and not corporate investors mean they can do what is needed
2
u/StandaloneCplx 1d ago
Also valve is a hecking cash machine, it's easy to be generous when you don't know what to do with your money already 😅
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u/Aggravating_Plan11 2d ago
Steam support is top notch but at this point Isis has better customer support than sony and microsoft.
2
u/Bored_Zach 1d ago
I once had PlayStation support tell me that a game being in a subscription meant it was free and I would still have it when the subscription ended. And this was before AI. I still think about this person, and question what rock they have been in to know about PlayStation and work for them but don’t know how…. Subscriptions work….
1
u/shortish-sulfatase 1d ago
I told them about my L1 button on my Steam Deck falling apart and I got a "sucks to be you" response, so I wouldn't count on it.
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u/based_birdo 2d ago
Steam support could probably fix my marriage