Signed in to Hotmail.com account. No way to select any e-mail in any folder; clicking the empty space where it should be simply opens the e-mail.
Selected Help from the toolbar, Help again in yet another toolbar, went thru thru the pointless steps on the slide-out, entered 'checkboxes' and -- OMG -- they didn't have a preset solution for 'checkboxes not displayed'!! So I clicked Still Need Help? Yes. Of course then they want me to "Sign in to see support options." ... Am I not already signed in, looking at my e-mail?? How did I click Help and get the slide-out, then that I still needed help?
So I click the sign-in button, and yet another thing pops up on the other side of the screen, asking that I sign in, complete with a 'We found an account you can use here' with the account that I'm signed in on listed. I click it, the pop-up window goes white, then closes.
...
That's it. It doesn't re-sign me in, open another window with other options, the slide-out is still open, still only telling me to sign in, etc. Doing so again only repeats the process of getting no help, no support, no solutions.
Can you guess that I'm looking to close this account and all my others (which do have checkboxes) as this is typical of dealing with MS? I already closed all my Skydrive accounts, one of which, I saw today, MS had graciously reopened, signed me up, without my having to do a thing, including giving permission. Aww; so, so, so sweet. I imagine they're going to also help me by copying any e-mail attachment I receive or send to it for public viewing.