r/Office365 • • 15h ago

Stuck in a maddening loop, can't sign into or create Microsoft account because email was previously a recovery email for a work account: any advice?

6 Upvotes

I'm trying to log into Microsoft Teams for an upcoming job interview.

It goes something like this:

  • put my email in, it says "we couldn't find an account with that username", prompts me to make a new account

  • it says "looks like you have an account" and that it's a recovery method for an existing account

  • it says to "recover username", then says "no account matches the info you provided"

Rinse and repeat.

What's the best option here, start fresh with a new email?


r/Office365 • • 5h ago

"Office Update" warning appearing in all apps, but everything's already updated

2 Upvotes

Microsoft's web page about Office for Mac updates says I need Sonoma. I already have Sonoma (14.8.7). When I'm in an Office app and I go to: Help, Check for Updates, and display the list, it says everything is already updated!! So why do I get the following message whenever I open Word, Excel, etc.: "Office Update: Your operating system needs to be updated to receive Office for Mac Updates"??? This just started happening today. (I use Word and Excel every day.)

These are my versions:

  • Microsoft AutoUpdate 4.85
  • Microsoft Excel 16.114
  • Microsoft OneNote 16.114
  • Microsoft Outlook 16.114
  • Microsoft PowerPoint 16.114
  • Microsoft Word 16.114
  • OneDrive 26173.0906

r/Office365 • • 6h ago

Excel 2016 – Recurring "Upload Failed" and Sign-in Errors When Saving Files to SharePoint/OneDrive

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2 Upvotes

Hello everyone,

I'm working in IT Support in a corporate environment, and we're experiencing recurring Excel saving issues affecting multiple users.

Environment:

Microsoft Excel: Excel 2016 (desktop application).

File storage: Shared folders and files accessed through SharePoint or OneDrive.

Scope: Multiple users are affected intermittently. The issue does not occur for everyone at the same time.

Problem description:

When users open and edit Excel workbooks stored in shared locations, Excel displays the following warning:

"UPLOAD FAILED – You need to sign in to upload your changes to this location."

A Microsoft sign-in window also appears with messages such as:

"We couldn't find an account with that email address or phone number."

"There was a network problem. Please try again later."

These errors prevent users from reliably saving their changes to the original shared files.

We've noticed that these incidents have become increasingly frequent, resulting in more IT support tickets related to Excel saving problems.

Questions:

What could cause these recurring upload and authentication errors in Excel 2016 when working with SharePoint or OneDrive?

Could this be related to cached credentials, Office authentication, OneDrive synchronization, or Microsoft 365 configuration?

Since multiple users are affected intermittently, could this indicate an issue with the shared environment rather than individual computers?

What troubleshooting steps would you recommend to identify the root cause?

Are there any known compatibility issues between Excel 2016 and modern SharePoint/OneDrive authentication mechanisms that could explain this behavior?

We want to identify the root cause rather than repeatedly applying workarounds to individual computers.

Thank you for your help.


r/Office365 • • 12h ago

Sharing Issues-Automatically Defaults to Edit Access

2 Upvotes

I’m trying to share a Word document with teammates in the View Only setting. I’ll send it, then it somehow changes to allow Editing access. When I see who has access, it’ll say “Editing” next to their name. But when I click on the link permissions for that specific link, it’ll say “view only” next to their name. However, they can edit the document.

I’ve deleted all shared links, triple checked I’ve selected View Only, etc. and nothing seems to be working.

Is this a glitch or is there something I’m missing?


r/Office365 • • 2h ago

Built a small Outlook tool to rotate recurring meeting times so the same global teammates don’t always get stuck with the late-night slot

1 Upvotes

Throughout my career, I worked on several geographically dispersed teams spread across multiple continents. A recurring pattern I ran into was that regular team syncs almost always favored one primary office or time zone. As a result, the exact same folks in APAC or EMEA ended up taking calls at 6 AM or 11 PM week after week.
Microsoft’s workplace research highlights that after-hours meetings have steadily climbed, and meeting fatigue is a massive drain on team morale when the inconvenience falls entirely on one group.
To try to solve this, I built Global Meeting Scheduler, a lightweight Outlook add-in. Instead of keeping a recurring meeting pinned to one static time slot, it automatically rotates the meeting time across scheduled intervals. The goal is simple: share the time-zone burden fairly across the entire group rather than penalizing the same region every time.
I recently launched an open beta and would genuinely appreciate feedback from anyone managing or working within multi-region teams.
You can check it out or test the beta here: https://tzplanner-outlookaddin.mjfnet.com/
Curious how other distributed teams currently handle this—do you manually shift slots, rely strictly on async updates, or stick to a single compromise time?


r/Office365 • • 11h ago

Some users who are accessing microsoft list form getting error

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1 Upvotes

r/Office365 • • 18h ago

Unable to open Access form after office 365 update

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1 Upvotes

r/Office365 • • 23h ago

Microsoft Plans to Allow Users to Create Agent Blueprints

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1 Upvotes

r/Office365 • • 15h ago

Installing ms project

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0 Upvotes

r/Office365 • • 18h ago

Check out my new app for managing Teams and channels

0 Upvotes

Adding users to multiple Teams and channels can be a tedious task, so I decided to simplify it.

With my new app, you can:

  • Sign in to your tenant
  • Retrieve your Teams and channels
  • Build a reusable list
  • Add a user to the selected Teams and channels
  • Edit and save the configuration as a JSON file for future use

Simple, reusable, and designed to make Teams administration easier.

mthorngaard/teams-membership-manager: Local web app for adding a Microsoft 365 user to a maintained list of Teams and channels.


r/Office365 • • 15h ago

This is why I can't wait until AI replaces all these garbage mobile developers

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0 Upvotes

What fucking genius decided to put a bar on the editor that hides the text you are typing behind it? Please Microsoft FIRE your developers and REPLACE THEM with Claude.


r/Office365 • • 23h ago

My Microsoft got deleted somehow help me please

0 Upvotes

My Microsoft got deleted and it says I already have an account and yet when I try to log in it says I dont have one PLEASE HELP ME