r/MotoG • u/Guilty_Cow7606 • 21h ago
7th Gen Moto G explosion
Oh my. Explosion, fire. Told text only to Co. Told to respond to their e mail with photos. I get "Our E mail channel is no longer available to contact Motorola support".. So I snail mail in photos and texts. Then told I must send this device through the mail to get any claim..from same No Reply E mail. The post office law says NO mailing damaged batteries. The thing could still be hot inside. Carpet burned, house smoke. What the crap does one do?