Hey everyone!
Hoping someone here might have some advice or experience dealing with Vibee.
Last Friday, I purchased two VIP concert and hotel packages for John Mayer's May 8th show at Sphere in Las Vegas ($3,000 USD total). Unfortunately, I realized afterward that the date conflicts with a wedding that I can't miss.
I know Vibee has a pretty strict no-refund/no-exchange policy, but I'm hoping to switch to another John Mayer show rather than cancel altogether. I'm even willing to pay the difference if needed.
Has anyone had any luck getting Vibee to make an exception, change performance dates, or transfer a VIP package to someone else? I tried calling their customer service team and have been given the run around including saying that it because of John's management that tickets/hotel reservations can't be changed.
I'd really hate to be out $3,000USD over an honest mistake, especially when I'd still love to attend another show.
Any advice or experiences would be greatly appreciated. Thanks!
Update: Posted on cash or Trade, thanks for the recommendation. Let’s hope for the best